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Overall Rating Sullivan Service

Sullivan Service
5 Star Rating
(1897 Reviews rated 5 Stars)
121 reviews
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(121 Reviews)
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5 Stars rated.

Another great experience with Sullivan's. From the office to the service providers, always efficient and knowledgeable.
April 23, 2024

5 Stars rated.

The amount of stress and money Tim saved me, I don't even have the words. A real throwback to how business used to be done.
April 23, 2024

5 Stars rated.

Robert and his assistant did a very good job and hit "prompt/professional/personable" benchmarks. Very clear description of the problem, potential solutions, importance, and cost models which are very fair.
April 23, 2024

5 Stars rated.

He has amazing customer service. Definitely recommend and he get the job done fast
April 21, 2024

5 Stars rated.

Service techs were extremely professional and knowledgeable in servicing our water heater and heating and cooling system. Would not hesitate to recommend.
April 21, 2024

5 Stars rated.

We were truly impressed by the company‘s professionalism. They were very accommodating with our special requests at the office, and sticked to the promised timeline. Chadwick and A.C. had a close look at our furnace and were amazing explaining everything from what we can do to service our unit, why certain parts are where they are, and how we can make improvements. Both of them were super patient and listed all the options we had to be able to make an educated decision about our furnace and HVAC. Overall we were very happy with the service from Sullivan and can only highly recommend them to everyone.
April 21, 2024

5 Stars rated.

Desimond was excellent. Very professional and pleasant. I was running a little late to meet up with him. He said no problem worked on organizing his truck. He installed 2 new toilets, put my stove back in my kitchen. He moved my dining room table back in place, folded the sheets and towels I had down. He even hauled away the cardboard boxes that my floor installers left behind. He's one of the best???? My super hero????????
April 20, 2024

5 Stars rated.

Tim handled as much as he could, very knowledgeable cool down to Earth tech, highly recommend
April 20, 2024

5 Stars rated.

We appreciate Sullivan'service. When we have questions they give good explanations. Don was here for the first time. He was very professional and did a good job.
April 20, 2024

5 Stars rated.

Jake and the team that he led did a great job on my sewer line replacement.
April 20, 2024

5 Stars rated.

Tyler was timely and really made sure I understood. He was willing to talk with my husband and make sure we both were on the same page!
April 19, 2024

5 Stars rated.

JB was extremely helpful and very nice. Would recommend him all the time
April 19, 2024

5 Stars rated.

Staff members are always professional and helpful. Scheduling is very easy and they let you know every step of the way.
April 19, 2024

5 Stars rated.

He was fast, professional and answered questions professionally without hesitation.
April 19, 2024

5 Stars rated.

Keeshon was. Professional, explained what he was doing and gave me full report when done. He was friendly and even changed out the furnace fikter for me.
April 19, 2024

5 Stars rated.

Very friendly and knowledgeable. Cleaned up everything. You would never even know they were here. Would recommend them to my friends.
April 19, 2024

5 Stars rated.

My wife said that Tyler was VERY nice and professional. We will definitely continue using Silluvan Super Service in the future!!
April 18, 2024

5 Stars rated.

Tyler and Ryan came to our home to give us estimates on plumbing repairs. They were very professional and super nice guys.
April 17, 2024

5 Stars rated.

The technician Jacob showed up to clean out my main on my house only 3 hours after I called, very quickly set up and fixed the problem, fast and professional!
April 17, 2024

5 Stars rated.

Sullivan Super Service was fantastic! Within an hour of calling Daniel was here and quickly got things taken care of with my boiler. Won’t hesitate to call them in the future!!!
April 16, 2024

5 Stars rated.

Tyler did a wonderful job of installing new hot water tank. He is very thorough and does his job well. Did very good job with cleanup too.
April 15, 2024

5 Stars rated.

JB was nice and explained everything in good detail. Great service!!! Very nice guy. Jake was amazing and so very good at the job. His answers to questions were answered professionally and detailed! I would highly recommend this company and these guys!!!!
April 15, 2024

5 Stars rated.

5 STARS - AMAZING COMPANY - I will be calling for all future plumbing needs. Garage was flooding due to floor drain not working and immense amounts of rainwater entering through the foundation walls. I found Sullivan Super Service on Google and decided to call around 7am. I was promptly called back within 15 mins and given a really good idea of how the day would go if I wanted to use their service. On one of the busiest days due to weather they had a tech, Jordan Coleman, out to my house by 9am. He was able to clear the drain and even was kind enough to verbally map out my plumbing to help me understand where problem areas could arise. He also informed me about a process that can be done to help old cast iron p-traps be "renewed" to plastic to prevent future clogs. He was kind, patient, and a pleasure to work with. I need some outside line work done soon and I will definitely be calling Sullivan and asking for Jordan if I can! Thank you so so much Jordan for providing relief in the most timely manner after a long night of vacuuming water. 5 out of 5 stars!
April 14, 2024

5 Stars rated.

I am pleased with every worker that has come to my home. Trust me when I say I have seen my fair share. Have been dealing with burst pipes, water leaks etc. Sullivan has been the saving grace in all of this.
April 13, 2024

5 Stars rated.

Jack arrived on time. He, was Personable, Competent, worked quickly, & kept all work areas clean. He answered all of my questions without hesitation, which made me feel that he was very trustworthy. I am very pleased with his service.
April 13, 2024

5 Stars rated.

The technicians were knowledgeable they installed our boiler in a few hours and it is perfect
April 13, 2024

5 Stars rated.

On 09 Apr 2024, Mark and Mustafa performed the seasonal check on our heating and cooling systems. They were professional, thorough, and efficient. They gave us some options regarding ventilation duct cleaning, one of which we will probably pursue.
April 12, 2024

5 Stars rated.

Mr. Hicks was wonderful. He was personable and he went out of his way to offer a thorough explanation!
April 12, 2024

5 Stars rated.

Jordan was very helpful, was in and out super fast getting my sewer mainline unclogged helped me learn something about my house I didn’t know about and how to better maintain it in the future. I will definitely be using them in the future!
April 11, 2024

5 Stars rated.

It was such a pleasure to meet Joe and JB So professional and explained everything to me. I will definitely request JP again .
April 11, 2024

5 Stars rated.

hey were punctual knowledgeable and did the job exceptionally well cleaning up behind themselves entering with coverings with their feet totally satisfied.
April 11, 2024

5 Stars rated.

Keeshon was very thorough, professional, friendly, and knowledgeable. He cleaned our furnace and made sure there were no other issues.
April 11, 2024

5 Stars rated.

Technician explained the servicing clearly & answered any questions I asked. Very professional demeanor.
April 11, 2024

5 Stars rated.

Superior service! Extremely helpful Joe. Thanks!!
April 11, 2024

5 Stars rated.

Nick was knowledgeable also a hard worker and provided excellent customer service
April 11, 2024

5 Stars rated.

Nick was the plumber that came and fix all my issues Very nice professional things where done in a timely manner
April 11, 2024

5 Stars rated.

I found tech super professional and knowledgeable and friendly.He answered every question i asked.I ask him to show me how too light the water heating he said no problem.
April 10, 2024

5 Stars rated.

Patrick came right on time today to check our ac system.and get it ready for the warm weather. Sullivan is always on top of things. They remind me when service is due and keeps everything working perfectly. Patrick and all the service staff at Sullivan are knowledgeable, courteous and friendly!
April 10, 2024

5 Stars rated.

Love Sullivan! Great, professional techs who take the time to explain evertything, never an oversell, very courteous. Always on time. Easy to schedule. Great company all around, we've recommended to many and they have been pleased as well. Thanks!
April 10, 2024

5 Stars rated.

Sullivan has always been extremely responsive to our needs. Keeshon was awesome! Their people are always knowledgeable, , friendly, and quick to respond.
April 10, 2024

5 Stars rated.

He was knowledgeable and had awesome customer service!!!!
April 10, 2024

5 Stars rated.

Skilled, professional service. I've used Sullivan for 20 years and they have always provided excellent service.
April 10, 2024

5 Stars rated.

Sullivan's tech Jordan C. was very good at diagnosing the issues. He was upfront and what steps were needed next. Helping with other contacts to help complete the job.. Differently would recommend.
April 9, 2024

5 Stars rated.

Chad and Lucas did an excellent and thorough job of maintaining my HVAC system. They fixed all the leaks and identified was in which the system could function more efficiently.
April 9, 2024

5 Stars rated.

Always thoughtful and.courteous and on time. They answer questions if you have any.
April 9, 2024

5 Stars rated.

My experience with my furnace technician Bob was very good. He was very professional and courteous. The inspection itself went very well with no problems with the furnace or the thermostat. He even went so far as to change out the filter. I am very appreciative of the gold star service Sullivan super service provides.
April 9, 2024

5 Stars rated.

Sullivan Super Service provided excellent service.Tyler my technician was informative and explained any questions I may have had.I will definitely be using them in the future and would highly recommend them.
April 9, 2024

5 Stars rated.

I needed someone to provide a quick quote for a project and Mark and his team were able to come the next day. He was very professional, answered my questions and provided suggestions.
April 8, 2024

5 Stars rated.

Tim Prodanovich was perfectly professional, communicative, and polite.
April 8, 2024

5 Stars rated.

Ryan Sapos and Richard were an excellent pair: on time, efficient, courteous and affable. Great combo. Great work.
April 8, 2024

5 Stars rated.

Chad was awesome! I’m always impressed with your technicians and how helpful, friendly and polite they are.
April 7, 2024

5 Stars rated.

Very satisfied with the professionalism of our Sullivan guy. Mark was terrific!
April 7, 2024

5 Stars rated.

The overall experience was great. The initial call was answered properly, and the service technician came within the hour. The technician was friendly informative very helpful. However the issue is I called back to the main line around 12 PM, 1 PM and 2 PM and no one answered the phone. I left a voicemail and never heard back from them the rest of the day. they need to work on someone being available to answer the phones during prime time for questions and billing.
April 6, 2024

5 Stars rated.

Chadwick & Sullivan did an excellent job! Very professional, prompt & outstanding servicr
April 5, 2024

5 Stars rated.

I have used Sullivan Super Service for over 15 years and they have done lots of work for me. I am very satisfied with the Sullivan Super Service Plan...it saves me money in the end ! Bob Anderson is the consummate professional, and always knows what the problem is. I would never use another company as Sullivan Super Service is the best !!
April 4, 2024

5 Stars rated.

Tyler Churchfield was the technician that came to do the Spring Checkup. He did a fine job, was upbeat, professional and respectful at all times. Showed respect for the property and equipment. Easy to ask questions and eager to provide any help. I have always had good experiences with personnel of Sullivan Super Service.
April 4, 2024

5 Stars rated.

Thank you for sending Bob and AC! They took care of the problems and now my boiler is working correctly and I have hot water.
April 3, 2024

5 Stars rated.

Joe did a great job in fixing the valve so that a new dishwasher can be installed. He was very professional and got the job done quickly. I appreciate the short notice I gave and Sullivan's quick response.
April 2, 2024

5 Stars rated.

Glenn Reis is great at his craft. Knowledgeable, thorough & confident in what products he represents. We made our large heating & a/c purchase during his visit & his on-the-spot, fair estimate easily closed the sale for us. Easy to understand & no pressure sales were exactly what we wanted. The installation was completed in less than 24 hours from the initial meeting. That’s Super Service for sure! The installation crew was friendly, efficient & worked hard for us. We are appreciative that this all went so smoothly.
April 2, 2024

5 Stars rated.

Keeshon was very professional and efficient. Excellent service experience today
April 1, 2024

5 Stars rated.

They were neat, efficient, and very professional.But the cost of the service was at the highest end of the spectrum.
April 1, 2024

5 Stars rated.

I've had consistently had good experiences with Sullivan Super Service. I am very, very rarely one to sign up for service plans but I did so with Sullivan and certainly feel I'm getting my money's worth.
April 1, 2024

5 Stars rated.

Reshan Hicks was great. Glad he was out service teck. Good worker, quality work.
April 1, 2024

5 Stars rated.

Yes. Very good. But I would like to know how many pinholes were dealing with. The VA has diagnosed me with a cognitive impairment and as a nurse of 50 years I can attribute this to carbon monoxide poisoning as it did not have occurred before I moved into this house. Please let me know if we could determine how much carbon monoxide is leaking, and how severe it is.
March 31, 2024

5 Stars rated.

Great work done. Explained everything they were going to to and showed us how they would complete the task. Kept us updated and answered all the questions we had.
March 31, 2024

5 Stars rated.

It was a good experience.
March 30, 2024

5 Stars rated.

Excellent Service !! He took the time to explain everything in great detail ! I’m happy I contacted them for service .
March 30, 2024

5 Stars rated.

Tried another company and was the worst decision we made. Sullivan has always been professional, courteous, and very thorough. Don’t settle for anyone else.
March 29, 2024

5 Stars rated.

Ryan arrived promptly for my semi annual furnace checkup. All distancing precautions were taken. He checked out the furnace, found no issues and replaced the filter.
March 28, 2024

5 Stars rated.

Knowledgeable, kind, professional, patient, clean, efficient. Very impressed , great service. Highly recommend them
March 27, 2024

5 Stars rated.

Nick was excellently . He had our new faucet installed in a short period of time. I have been a customer of Sullivans for years, and will co time to call the when a plumbing need arises.
March 26, 2024

5 Stars rated.

Patrick Did a great job. Took care of the problem in a timely manner and got things up and running in no time. Checked everything out and made a few suggestions. No pressure Excellent service.
March 26, 2024

5 Stars rated.

Mark was amazing ! And Jude was too. Polite, efficient. Knew what what the problem was almost immediately. I’ve asked them back for additional work that needs done. I LOVE Sullivan Super Service.. I wouldn’t recommend any other company!!!
March 25, 2024

5 Stars rated.

Tyler of Sullivan Super Service is amazing! He is courteous and efficient. I was very satisfied with Tyler’s performance and will recommend him enthusiastically to everyone!
March 24, 2024

5 Stars rated.

Always great service and not condescending when explaining what's going on or needs to be fixed. I like that I'm given multiple options for fixes usually.
March 24, 2024

5 Stars rated.

Work recently performed needed to be adjusted. Jack did a great job and worked efficiently to get it done. Everything was tested and he did not leave until he was satisfied. Thank you for being so efficient and understanding. Very satisfied. Back ti do the Spring HVAC check in March 2024. Tyler did an excellent job and in fact fixed a loose wire for the thermostat that was giving mr a slight issue. All is well and everything is working well. Thanks again.
March 24, 2024

5 Stars rated.

Sullivan technicians are the best. This is the second time I have used their services and they have exceeded my expectation by 100 percent!
March 24, 2024

5 Stars rated.

Keeshon was prompt and efficient. He was respectful of the space, and put everything back when he was finished.
March 23, 2024

5 Stars rated.

Pat was on time The service let me know when he was coming did a good job and very professional
March 22, 2024

5 Stars rated.

I am very satisfied with a job well done. I would recommend Sullivan to anyone looking for heating and AC work.
March 21, 2024

5 Stars rated.

The team was very thorough and helpful in explaining everything. They were efficient and clean. They did an excellent job.
March 20, 2024

5 Stars rated.

Excellent, friendly service. I will definitely use them again.
March 19, 2024

5 Stars rated.

Great customer service. Quick response to problems which were detected.
March 18, 2024

5 Stars rated.

Always great service with Sullivan. The technicians were excellent and very professional, and willing to got that extra mile to troubleshoot my issues. Also, they were very nice, friendly and trustworthy. Highly satisfied customer!
March 17, 2024

5 Stars rated.

Best, most efficient, expert service! Would never call anyone else!
March 16, 2024

5 Stars rated.

Great experience! This was my third experience with Sullivan's. Very professional and competent. I'm happy with the service I received. ????
March 15, 2024

5 Stars rated.

Very professional, very kind, very informative as to what the issue was and how to solve it. I was very impressed
March 13, 2024

5 Stars rated.

Zach diagnosed the problem with our new furnace after careful testing and inspection. Our furnace now is operating correctly.
March 12, 2024

5 Stars rated.

We have had several service calls to Sullivan and are always pleased. This current service involves replacement of a basement water pipe which is very costly. They are able to start the work in three days and the scope of work includes replacement of the excavated sidewalks which means we don't have to get more estimates for that.
March 11, 2024

5 Stars rated.

JB Loughney ad his helper did a good job. They could not get all the way down the line but they told me what to watch for and when it’s time to them. Thanks, John. ????
March 10, 2024

5 Stars rated.

Mark and his helper did a very professional job, they were very polite and courteous and cleaned up. The job looked great. Thank You both for the great job. John
March 9, 2024

5 Stars rated.

Service was fast and efficient. Jack solved two problems in one visit. I highly recommend him and Sullivan Plumbing.
March 8, 2024

5 Stars rated.

Great service. Can be expensive. I like the company. Their labor & parts prices are high. Quoted $1000. Parts in home depot cost $300. Not adding up
March 7, 2024

5 Stars rated.

All of our experiences have been great with this company along with their professional technicians. Very knowledgeable and they explain the work they did. Highly recommend this company!
March 7, 2024

5 Stars rated.

Ben and Don were very professional and knowledgeable. While the news about our old furnace was not good, they did a great job explaining the problems and identifying options for proceeding.
March 7, 2024

5 Stars rated.

We needed our furnace and air conditioner serviced for the summer. The work was done very professionally.
March 6, 2024

5 Stars rated.

We have had Sullivan out to our house a few times for plumbing repairs and HVAC maintenance and they are always fast, professional, and polite. Would definitely recommend.
March 5, 2024

5 Stars rated.

Repair didn't work first time, still dripped,Then I realized the Kohler products we put in years ago we guaranteed for life. .Kohler sent me new internal parts and Ryan stood behind Sullivan guarantee and stopped the leak.Very happy without additional charges. Would use Sullivan in the future and recommend. Also compliments to Kat and Brad for their office support and reassurance
March 5, 2024

5 Stars rated.

I would recommend Sullivan plumbing for any of your plumbing needs. Had a backflow installed by Joe. He is great! Very polite and efficient. I will be calling back for all my plumbing needs.
March 4, 2024

5 Stars rated.

Desimond was great! Couldn’t have asked for a better experience
March 4, 2024

5 Stars rated.

Tim Prodanovich is very professional and experienced in his field of work. The experience was above excellent and Tim represented the Sullivan Company with great expertise. The workers and their work ethics are outstanding. Thank you Sullivan Super Service for a job well done.
March 4, 2024

5 Stars rated.

Reliable. Prompt. Problem solved and gave us options. Replaced old hot and cold waterlines and valves. Repaired our leaking kitchen sink. ????
March 4, 2024

5 Stars rated.

Tyler was very knowledgeable and professional. Was able to quickly fix a small issue with the air conditioning unit and made a recommendation pertaining to the water heater. Made our investment with Sullivan worthwhile.
March 3, 2024

5 Stars rated.

Extremely professional and knowledgeable. He was very quick and efficient. One of the best experiences I’ve had since becoming young home owners !!
March 3, 2024

5 Stars rated.

Tim was very polite, very helpful with helping to solve our problem. I would recommend them definitely.
March 3, 2024

5 Stars rated.

Woke up to a cold house this morning on the coldest day yet, was referred to Sullivan Super Service from my neighbor who was very satisfied with their work. I called very early, left a message , and received a call back within 1 hour from a very friendly lady Sarah. She was so kind and assured me that due to my issue of no heat, she would try and get a tech out ASAP. I was notified about 2 hrs later that a tech would be at my home in 1/2 hr. Service Technicain Chadwick Hermeyer and Tech James were right on time and got right to resolving the issue. I was so impressed and appreciative with the extra time & effort that they both put into making sure my furnance was safe and in good working order. They were both amazing; professional, polite, and with much patience, they took the time to explain to me what was causing the problem. It was because of these skilled employees that I have elected to sign up for one of the Service Plans to stay up to date on maintenance and seasonal check ups with my Heating & Cooling systems. Kudos &Thank You for a job well done. A very happy & warm customer, Karen Heller - Munhall PA
March 3, 2024

5 Stars rated.

Jb and his coworker was nice and knowledgeable came got the job done price was reasonable
March 2, 2024

5 Stars rated.

Jordan did a great job. Took the time to explain to me what they were doing. Couldn't be happier. Will definitely use them again.
March 2, 2024

5 Stars rated.

Ryan was very personable. Explained his work as he installed items. Shared pros and cons of different brand names. Was fair. Shared how they could pick up item for easy transport to my home.
March 2, 2024

5 Stars rated.

Tyler was extremely thorough and explained everything so I would understand. He did not try to push any work he just outlined and explained the areas where it would be to my benefit and to the benefit of the equipment to have certain items replaced or cleaned. I also have confidence with the company and all their technicians that the future work I will be scheduling will be done in an expert fashion. I have never not been satisfied with anybody who works for Sullivan. The schedulers on the phone are amazing and I always get notified when the technician is on the way and an approximation of their arrival time. Overall you cannot go wrong with this company!
March 1, 2024

5 Stars rated.

Pat W. was very professional & informative in resolving leakage in a furnace duct & getting my humidifier fixed. Very courteous.
March 1, 2024

5 Stars rated.

Bob & Ty were great. very informative and thorough. Helped me diagnose the issue with my system and come up with some options quickly. Thanks!
February 28, 2024

5 Stars rated.

Sullivan was out the week before to open up a sewer drain. They noted that the drain line should be replaced and provided an estimate. A week later, the sewer clogged again. Sullivan provided next day service and provided another estimate for less than full line replacement.
February 28, 2024

5 Stars rated.

JB was a true pro. Diagnosed the problem and took care of it quickly. I highly recommend him and Sullivan.
February 28, 2024

5 Stars rated.

Sullivan was great for a sewer pipe replacement project we had. Very professional and did a careful and thorough job and even moved a cabinet full of china. Cleaned up after the jov and was polite and professional. Even though the project was more extensive, still only charged me what they quoted. Would definitely use them again.
February 28, 2024

5 Stars rated.

Tim Prodanovich is without-a-doubt one of the best people I’ve ever worked with. Super-patient explaining the work that was to be done. We were very comfortable proceeding with his recommendation. I cannot recommend him more highly. A+++.
February 27, 2024

5 Stars rated.

Provided recommendation what to do for our water connections etc they were on time
February 27, 2024

5 Stars rated.

Awesome response time and great service...highly recommend Tyler for all future HVAC needs!!
February 27, 2024

5 Stars rated.

Scott and another man came to my house. They were very nice. Scott have me a lot of information. I am very glad I called your company. They snaked out my sewer line and showed me the inside of the sewer.
February 27, 2024

5 Stars rated.

Professional detailed and kind
February 27, 2024

5 Stars rated.

I have used them before and always had a good experience. My boiler died and it won't be cheap to replace but I know we are in good hands. UPDATE: The boiler is in. The crew was wonderful. Chris was so funny. They all worked hard to get the old one out and the new one in though a trap door in a porch.
February 27, 2024

5 Stars rated.

No surprises professional work done in a timely manner. Ross and his team replaced two old A/C and Heating systems. He checked that the estimated equipment was correct. The installation process included work in the crawlspace area as well as the basement and outside A/C units.
February 26, 2024

5 Stars rated.

Quick service and great communication! They were our second opinion and we were happy to go with them!
February 26, 2024

5 Stars rated.

Our service personnel were very professional and provided quality service on short notice.
February 26, 2024

5 Stars rated.

Had another copper pipe spring a leak in our basement. Jack and his apprentice worked to replace PEX piping. They were friendly, efficient and answered all my questions. Would definitely use Jack and Sullivan Super Service in the future.
February 26, 2024

5 Stars rated.

Tim was awesome. He was through and very professional. He is the reason I would stay with this company.
February 25, 2024

5 Stars rated.

Had a furnace issue. Didn't know who to call. I remember their big yellow trucks lol. From my phone call till the time tech left ( and he had to go for parts) was only 3 hours. Outstanding friendly service!
February 25, 2024

5 Stars rated.

Detailed estimate for new heat exchange system. But not competitive. Definitely attracted to 10 yr guarantee
February 25, 2024

5 Stars rated.

Very nice and professional techs. They was on time for msy appointment. They wore mass and shoes covered. Answers all my questions. Did a great job…
February 25, 2024

5 Stars rated.

I would recommend this company. Very nice and fair to work with
February 24, 2024

5 Stars rated.

Very polite and knowledgeable. Answered all the questions my wife had. Diagnosed the problem right away and told us what are options was about fixing it. Never tried to get us to go with the most expensive way. Was on time both days that he was here. They got our business from here on out. I will recommend them to everyone I know.
February 24, 2024

5 Stars rated.

They were efficient, friendly and very thorough!
February 24, 2024

5 Stars rated.

Nick was straight to the point and honest. He was professional and informative. Thank you.
February 24, 2024

5 Stars rated.

He arrived punctually and was very polite. He shared his expertise and gave us some preventative advice. He was very thorough. Thank you!
February 23, 2024

5 Stars rated.

Nick was so good in analyzing our situation. With the aid of the sewer cam, we came up with a solution to the problem. Nick is polite, well versed, and helped us out of a complex problem. The service call cost was very reasonable! Thanks, Sullivan Super Service.
February 23, 2024

5 Stars rated.

Showed up as scheduled, worked quick and clean, seems fine! Some confusion with which phone number leads to which person, but other than that, very satisfied.
February 23, 2024

5 Stars rated.

Tyler did great work and was honest with me with all maintenance recommendations. Highly recommend to anyone with heating/cooling needs.
February 23, 2024

5 Stars rated.

Great service. Very knowledgeable and polite.
February 22, 2024

5 Stars rated.

Nick Gibson was fantastic. Hes a well respectful young and. He was her on time always with a smile on his face. He explained to me what he was going to do and went to work. Finished the job in a timely fashion. Job turned out great. Would recommend for any future jobs. Sullivan is a great company. They are my one for any future needs. Vince Fischetti
February 22, 2024

5 Stars rated.

I called last evening to leave a message as we had the gas company out who detected a leak in our basement. Sullivan called me first thing this morning to schedule and by 11:30, Rashad (forgive me for any spelling errors) and another gentleman (I am so bad with names but he was so nice) were here. They had the gas line in question repaired in less than an hour and left everything looking brand new. They also recommended but in no way pushed additional services. Pricing seemed fair to me but I have zero sense of what anything costs so no complaints there. Making sure our gas lines are safe with a 6 month old is pretty priceless. Highly recommend these guys and will call again for future services.
February 22, 2024

5 Stars rated.

I had Ben out to my house for a water line issue. He was thorough and considerate with the demo required to access the problem. He gave great recommendations and outlining my options. He was great. Cheers, Ben!
February 22, 2024

5 Stars rated.

Tim listened well, was very clear, and explained things well.
February 21, 2024

5 Stars rated.

He was the best of the best. We t over my furnace with a fine tooth comb and made sure it was in proper working order. I was told by another heating company that I needed a new furnace and they turned off my furnace. For 2 months I froze with my floor heaters and my duq lite bit was $800.00 for 2 months. I will spread the word how efficient, knowledgeable, and professional Sullivan is!!!!! Thank God I called sullivan!! Thank U!!!!!!!
February 21, 2024

5 Stars rated.

Jordan Coleman was very prompt, knowledgeable and courteous. He was unable to solve our problem but gave us advice as to how to make it through until we can financially afford the repair. They also did as promised and didn't charge us for the visit as they were unable to repair it at this time. We will definitely refer Sullivan to others.
February 21, 2024

5 Stars rated.

Patrick W. Was professional, friendly and work ethic was above and beyond to complete the jobs. He was amazing! Thank you for sending the right man for the job!
February 21, 2024

5 Stars rated.

Patrick was an exceptional technician who was not only grounded and approachable but also highly skilled. He swiftly addressed my issue and kindly provided a couple quotes for future projects I'm considering. I truly couldn't suggest a better person for the job!
February 20, 2024

5 Stars rated.

JB is an excellent tech. He explained what he was doing along the way and left everything neat and clean when he was done.
February 20, 2024

5 Stars rated.

Mark was a great guy! He made me laugh when I was nervous (I’m always nervous)…he made me feel like he was really looking out for me. I was watching a friends dog when he came and I had an important phone call to take…he spent the time to entertain and pet the puppy…he gave me estimates, he educated me…he was professional…but the very best thing is he fixed the issue I was having the same day…I had no heat and was getting pretty cold, they were able to send someone out within four hours of calling…this company does a great job of who they employ and who they have to represent their company…I highly recommend Sullivan and Mark for your heating needs…what a great experience…no question their number is saved for me…I’m also a very skeptical and untrusting person, and within minutes I trusted Mark and believed that he was there for my benefit not his…100% good company
February 20, 2024

5 Stars rated.

Had a smell of gas or exhaust by our furnace and water heater. They checked all around and found a loose exhaust pipe fitting. Great work! Very professional! If you have an issue, call these guys!!!
February 20, 2024

5 Stars rated.

Excellant work, clean and efficient people. Came in a short time.
February 19, 2024

5 Stars rated.

The man explained my situation concerning my furnace.
February 19, 2024

5 Stars rated.

Ben V -- Tyler and the entirety of the Super Sullivan Team were (are) incredibly helpful... responsive, relatable, reliable and ready to do the work. A happy Repeat Customer.
February 19, 2024

5 Stars rated.

Keeshon did a routine check-up on the new furnace Sullivan Super Service installed for me a few months ago, and then also addressed a minor issue I was having with the condensate pump. He was very thorough with his work, and he answered all the questions I had for him. He also provided some much appreciated advice regarding how to keep my new furnace running at peak efficiency. Job well done, Keeshon!
February 19, 2024

5 Stars rated.

Appreciate Tyler taking the time to answer my questions.
February 18, 2024

5 Stars rated.

Handled a leaky faucet fast, easily, and professionally.
February 18, 2024

5 Stars rated.

Nick Labs was an outstanding help. I can’t refer him enough to absolutely anyone. I had a clogged pipe in my back yard. He came in and got it unclogged. He was very informative and was an outstanding help.
February 18, 2024

5 Stars rated.

The technician that I had was pleasant and knowledgeable, overall it was a good experience.
February 18, 2024

5 Stars rated.

Ben did an excellent job trying to unclog the 30 year old toilet. Unfortunately it’s time to replace. Thanks
February 17, 2024

5 Stars rated.

Very professional. Excellent job diagnosing and repairing problem!
February 17, 2024

5 Stars rated.

Technician was very helpful and answered all my questions.
February 17, 2024

5 Stars rated.

I initially wasn't sure on the type of service that would be performed and there was a need to see it for myself. After meeting the technician (Gordan Bieber) and listening to him explain in detail HVAC service checks, I became totally convince that he would maintain this unit along with others moving forward. We (myself and tenants) really appreciated his in depth knowledge and exceptional client service.
February 17, 2024

5 Stars rated.

Sullivan was a lifesaver!! I had a pipe break in my garage last week, while I was on vacation! I returned to no water and a mess! I contacted Sullivan and they were able to send someone out same day! Nick, my rep, examined the damage and gave me options to fix the problem or take it a step further and take additional measure to help prevent in the future. I chose the latter. He was able to price both out very quickly and was patient, informative and not at all pushy. Nick left to retrieve more piping (pex I believe) to complete the job. In my home he worked clean and was very polite, wearing shoe covers and cutting the piping outside. Within a few hours, I had running water, new insulated pipes and a clean space no one would have ever known was once a damp, frozen mess! Thank you to Nick and Sullivan Super Service for taking care of me and my home. I highly recommend them for their fair pricing, professionalism and caring team ????????
February 16, 2024

5 Stars rated.

Sullivan sent out Tyler who was polite, kind, and extremely thorough. I received quotes for all the work he found during the check that would need to be looked at and thus will save me huge headaches in the future. He made great recommendations and easily explained the technical aspects. Anything he had doubts about he double-checked to make sure he knew the right answer. Sullivan, pay this guy and keep him, he's a huge asset!
February 16, 2024

5 Stars rated.

Very happy with sump pump service we received today! Jack was very kind and professional and was able to explain everything clearly. Cost was very reasonable.
February 16, 2024

5 Stars rated.

Patrick was amazing. Went above and beyond and was able to solve the issue that we called for. I use the monthly service with Sullivan and it has been completely worth it! My folks have used them for over 40 years, and I am thrilled to continue the tradition.
February 16, 2024

5 Stars rated.

The Tecnician arrived on time and quickly diagnosed the problem. He was very knowledgeable and based his recommendations based on that knowledge.
February 15, 2024

5 Stars rated.

Tim was very courteous, kind, and professional. The problem was addressed promptly and efficiently. The company can be very proud to have him on the team. Based on today’s experiences or if in need of a future job, I will personally request his services.
February 15, 2024

5 Stars rated.

JB and his teammate did a great job! They are super friendly, knowledgeable, and even fun!
February 15, 2024

5 Stars rated.

Fantastic experience, friendly and courteous plumbers, fast, respectful of property, cleaned up very well afterwards. Ben and Greg were excellent! Even had a follow-up that was super fast, friendly, and tidy. Would definitely recommend based on multiple jobs they completed for my house!
February 15, 2024

5 Stars rated.

Quick response and scoped my drains. Identified issue right away.
February 14, 2024

5 Stars rated.

Very quick response, extremely efficient, helpful, and nice. Would highly recommend.
February 14, 2024

5 Stars rated.

Ryan with Sullivan was very helpful...informative...curteous, etc. Took his time and did his job well!
February 14, 2024

5 Stars rated.

Very friendly and professional . He explained everything that he was doing, and the reason why. Got to the root of the problem and fixed it. I highly recommend this company & their crew.
February 14, 2024

5 Stars rated.

Always extremely satisfied with the Sullivan Team. Very professional, experienced, and personable in every respect and competent. They do all my work. Bob Anderson & his Partner here today for repair work, and inspection. Could not ask for better service. Great job as always. Thanks Bob and Partner KEN. Bob Anderson is one of the most personable and professional technicians I have ever met! His Partner very knowledgeable and should be included in this survey. Co-pilots are are just as important as Captians. This visit was truly Sullivan Super SERVICES
February 13, 2024

5 Stars rated.

Chadwick was kind, patient and efficient! Made the time to do a great job in horrible weather! Update: Chadwick found some bigger issues with my system and spent time making the whole thing work properly. He is absolutely wonderful, knowledgeable and honest. Very happy with the work that was done!
February 13, 2024

5 Stars rated.

Mr. Chadwick Hermeyer is a very hard working and competent specialist. He and his colleague worked for 6 hours to repair the furnaces in my apartment. They did an excellent job. I was impressed by their professional attitude. Moreover, I liked the fact that they covered their shoes prior to entering my apartment. I highly recommend him and his colleague. They are a great asset to their company.
February 13, 2024

5 Stars rated.

Sullivan responded to my call right away & installed a water heater the same day. Ryan was professional, efficient, & personable. I highly recommend Sullivan Super Service.
February 13, 2024

5 Stars rated.

Very pleased with the service today. Will recommend Tyler, from this company. And also whenever I first called, the service is focused on satisfying the client.
February 12, 2024

5 Stars rated.

Keeshon Poindexter was extremely courteous, knowledgeable, and helpful. He explained everything and I did not feel pressured to make extra purchases. I fully understand my furnace options now. I am very grateful he and his partner were able to restore our heat in our home!
February 12, 2024

5 Stars rated.

Patrick (who is featured on the cover of the Sullivan pamphlet—☺️) is kind, understanding, patient, and knowledgeable. Pricing was reasonable, service was fast, and we even signed up for a maintenance plan so that it’s one less thing off our plates! Thank you, Patrick! We will be using Super Sullivan for all of our rentals as well as our home!
February 12, 2024

5 Stars rated.

Sullivan Super Service is our go-to plumbing, heating, and cooling business. From Missy’s cheerful voice when answering the phone down to every single employee that has come to our house, they are skilled, professional, and nice. They recently installed a heat pump and we have been toasty ever since and today with very little notice they installed a new dishwasher. In both cases, they hauled off the old units and all of the cardboard, leaving no mess behind, including footprints. We highly, highly recommend Sullivan Super Service.
February 12, 2024

5 Stars rated.

Plumber was very thorough and explained what needed done to correct problem.Sullivan is consistent in their service & plumbers are well trained & knowledgeable
February 11, 2024

5 Stars rated.

JB did an excellent job explaining to me on what I needed done.
February 11, 2024

5 Stars rated.

Great job again by Bob @ Sullivan. Thank you for everything. ????
February 11, 2024

5 Stars rated.

My family has used Sullivan for almost 20yrs. They have always been thorough, timely, and never over charges. Our technician today was Pat and he was phenomenal!
February 11, 2024

5 Stars rated.

We were very happy with the service we recieved from Sullivan Super Service! They are a great company with kind and knowledgeable employees! Our furnace was not lighting and they were very quick to get somebody here to diagnose the problem. Mark B. did a wonderful job of explaining what repairs were needed. They were quick to order necessary parts and finish repairs. Would definetely recommend Sullivan for any heating and AC needs!
February 10, 2024

5 Stars rated.

This tech went above and beyond in every way! He gave me everything option on to go about fixing the problem! 100% recommend!
February 10, 2024

5 Stars rated.

Super honest! He is very knowledgeable and explained it to so I understood. Thanks so much
February 10, 2024

5 Stars rated.

Ryan, the technician, was not only very helpful in fixing the problem, but was very professional and very friendly.
February 10, 2024

5 Stars rated.

Glen clearly presented the options that are available for the boiler replacement and the differences between them. He also went over the details of what would be done, like adding shut-off valves and a flue damper. Very happy to talk with him. The installation was fast and clean. Great job on the new piping and additional shut-off valves.
February 9, 2024

5 Stars rated.

Prompt, friendly and professional and the repair is complete. Thank you Joe!
February 9, 2024

5 Stars rated.

Technicians were courteous and professiona.l
February 9, 2024

5 Stars rated.

Quick and efficient and he really know his stuff Had my whole house toasty warm in less than an hour!
February 9, 2024

5 Stars rated.

The camera Tech Jordon that came to my home today was excellent he explained everything in a way that I would easily understand and was willing to answer any questions I had your company should be proud that he's on your team,
February 8, 2024

5 Stars rated.

Tyler Churchfield did an excellent job from start to finsh. he was very informative.
February 8, 2024

5 Stars rated.

I really like how Nick Gibson explained to me all that was wrong with my hot water tank, allowing me to understand what is happening and the cost to correct it?
February 8, 2024

5 Stars rated.

Good job! Great customer service!
February 8, 2024

5 Stars rated.

Mark Blair did a great job helping my brother figure out his issue with his furnace.
February 7, 2024

5 Stars rated.

Sullivan responded to my request for whole house humidifier placed on a website. The company stayed in communication, were professional, knowledgeable and competitively priced. I will use them again for HVAC needs.
February 7, 2024

5 Stars rated.

Tim, was very knowledgeable and fair about what to expect! He is a person ,I would call on again if I had a plumbing problem! Cleared our clog and didn't ask for more !
February 7, 2024

5 Stars rated.

Bob came over last week for our yearly inspection of our boiler and found that it was leaking CO. He suggested a fix for the system and wrote up the estimate. The following week he came over and performed the repairs in less than an hour and a half. I've been pleased with Sullivan for their work and professionalism.
February 7, 2024

5 Stars rated.

Ryan, the Technician was prompt, friendly and respectful. He was very knowledgeable and spent time reviewing all of my options. He offered compassion without pressure
February 6, 2024

5 Stars rated.

Sullivan Super Service came to my rescue on a Saturday when my furnace stopped working. Tyler competently assessed the situation and came back on Monday to make the repairs. He was informative and kind and went above and beyond.
February 6, 2024

5 Stars rated.

Everyone was courteous respectful and very knowledgeable! They came when we needed them and all the work was done in one day! We will recommend this CO for sure!
February 6, 2024

5 Stars rated.

Very Friendly and Professional Technicians. The two Bens were amazing and attentive. They worked out an amazing deal for me. Robert Anderson came out today to do the courtesy inspection and was AMAZING. Very knowledgeable and professional.
February 6, 2024

5 Stars rated.

They had a technician at our door within a couple hours. Patrick was great and did a very thorough job. Highly recommend them.
February 5, 2024

5 Stars rated.

Nick Lad did a good job!!!
February 5, 2024

5 Stars rated.

Plumber was very nice. He was knowledgeable. Let me know the issue and tried to find best solutions for my issue. Would definitely recommend
February 5, 2024

5 Stars rated.

I am so happy with this company. The communication from the main office was great and my technician Nick L. was absolutely superb! He was extremely courteous, knowledgeable and compassionate toward my unfortunate situation. He was so good that I would probably continue to use him even if he went to a different company. My entire experience with Sullivan from start to finish, including the price, was 5 stars! I was very hesitant to call a company that I never used before but so thankful that I did! I highly recommend this company and especially Nick!
February 5, 2024

5 Stars rated.

This was a wonderful experience with a company I used for the first time! Ryan went out of his way to explain what was wrong and how to fix the problem! Gave us an estimate that turned out less than he quoted. His work was great and could hardly believe he was here as he cleaned up our bathroom when he finished putting in a new toilet. Will call Sullivan with any future problems.
February 4, 2024

5 Stars rated.

Wonderful servicemen
February 4, 2024

5 Stars rated.

Didnt take a lot of his time to determine my issue. My drain is about as clear as it can be. Old pipes. Very professional.
February 4, 2024

5 Stars rated.

Jordan and Nick came out and cleaned out my drain quickly! Thank you!
February 4, 2024

5 Stars rated.

The five stars are for Nick the technician who came to clean out my main. He was friendly, courteous, patient and very helpful. Thank you, Nick and good luck with your Journeyman-ship!
February 3, 2024

5 Stars rated.

Tyler C. Was my technician. He is very professional and did a fantastic job with my furnace check. He also took a quick review of my other plumbing and inquired about any other concerns. He was very respectful of my home and I will be happy to have him service my plumbing in the future.
February 3, 2024

5 Stars rated.

Nick did a fantastic job! He explained what he was going to be doing, was quick and courteous!
February 3, 2024

5 Stars rated.

Gordon Bieber was very professional and kept me informed of what he was doing in checking the furnace and explained what would be done and replaced the filter. Also explained how to get the service for both furnace and A/C in the future to keep everything operating properly. He was also able to help me with how I can take care of plumbing problem in the future
February 3, 2024

5 Stars rated.

We had an issue with a buzzing noise when our heat turned on. Sullivan got us on their schedule within hours of us calling them. Then Chadwick stopped by, was very professional, and quickly took care of the issue. We were really pleased with our Service Technician and Sullivan, in general.
February 2, 2024

5 Stars rated.

Hi Sullivan Super Service did a HVAC Check Up Today Thur . 4-6-23 . I Found Out Our HVAC Units are Both 26 Years Old and Our AC Unit is Unfixable Too . We Talked about Financing for Replacing Our 26 Year Od HVAC Units Too . We Decided to Replace Our HVAC Units with Sullivan Super Service . Everyone that We Talked to and who has did Work at Our Home at Sullivan Super Service is Very Nice , Very Repectful , Very Honest , Very Knowledgeable They Really do Care and They Truely do want to Help Their Coustomers Too . We are so Very Thankful to Everyone for All of their Honesty, they Totally Explained to Us What was Needed for Us to have AC in the Summer , Heat in the Winter and We can Lower the Cost of Our Utility Bills Too . Thank you and have a Great Day . Be Safe The Fisher Family
February 2, 2024

5 Stars rated.

Very professional showed up once said, explained everything in debt and fixed, cantvsay enough good things
February 2, 2024

5 Stars rated.

Sullivan was the only company who could quickly and affordably get someone to my house for a clogged toilet over the holiday weekend. Nick showed up right on time and he was wonderful! He was very respectful of the property and of our time constraints due to our work schedules. He was very friendly and very quickly fixed the problem, he also gave my frenchie a little love with some pets so in the end we were all happy!
February 2, 2024

5 Stars rated.

Today he found a leak in my furnace that could have cost me a lot of money. Also, he showed me how to repair a minor problem I often have with my faucet.
February 1, 2024

5 Stars rated.

Jordan provided excellent service he handled the situation timely and efficiently. I highly recommend him and Sullivan
February 1, 2024

5 Stars rated.

Jack was very knowledgeable, professional and friendly! I'm looking forward to seeing him tomorrow when he is scheduled to work. I am confident that he will do a good job.
February 1, 2024

5 Stars rated.

Excellent service at a very affordable price. Chad was very detailed and solved our problems. He saved the day! I highly recommend Sullivan Super Service!!
February 1, 2024

5 Stars rated.

I’ve had a number of Super Sullivan professionals here and were fast efficient and are working with me on a couple items to make this old house more efficient. The Super Sullivan people who have come to our home and provided professional and successful solutions.
February 1, 2024

5 Stars rated.

Five star service! Sullivan is a Superstar Service. Satisfaction guaranteed!
February 1, 2024

5 Stars rated.

Same day service. Price was the same as the estimate I had in my mind. Friendly and professional. Great customer service.
February 1, 2024

5 Stars rated.

Glad we chose Sullivan for our water heater replacement, Our water heater is a little tricky because it is above the ceiling in a tight area. But Joe our technician was confident and professional from beginning to end. I couldn’t be any happier with the service and value. Thank you Joe and thank you Sullivan. I would recommend to anyone.
February 1, 2024

5 Stars rated.

Jack Chappelle did a great job, very professional and knowledgeable. I would highly recommend Sullivan Super Service
February 1, 2024

5 Stars rated.

Tim and Casey did a great job. Tim is a very knowledgeable service technician who walked me through every step. At no time was I encouraged to leave while they “worked it out”. I was present through the whole process and everything encountered or performed was discussed in great detail. I highly recommend Sullivan Super Service for plumbing needs/emergencies. For me it was an urgent situation. They showed up within hours of my initial call.
February 1, 2024

5 Stars rated.

The Sullivan plumber was here today He did a great job I have to say A real pro He did show Us the problem. We’re happy to pay
February 1, 2024

5 Stars rated.

The main line in the house was severely plugged . They worked quickly to get a new line installed in the garage. They got us functional within a day. They were respectful of my property and responded quickly to my concerns. Highly recommend.
February 1, 2024

5 Stars rated.

I have used Sullivans for both plumbing and furnace related services and have been satisfied on both fronts. Employees have good communication and do the job right (not just the minimum).
February 1, 2024

5 Stars rated.

Fantastic service as always. Sullivan employees always take time to explain what’s going on with our heating and cooling system!
February 1, 2024

5 Stars rated.

Recently had Sullivan Super Service replace my boiler, amongst other help and fixes years prior. Great crews every time, and quality work too! Highly recommend to anyone along the Allegheny.
January 31, 2024

5 Stars rated.

The tech was very courteous and friendly. He performed his work professionally and in a timely manner. Very satisfied.
January 31, 2024

5 Stars rated.

Patrick and JB were very professional, efficient and curtious.
January 31, 2024

5 Stars rated.

Jordan was informative & patient in explaining everything.
January 30, 2024

5 Stars rated.

Ben was very nice. Also he was very knowledgeable and honest about what needed done.
January 30, 2024

5 Stars rated.

Don is an excellent technician and he really knows his business. He is also a really nice guy. He keeps you informed about what he is doing. I like that he confirms and rechecks his work,
January 29, 2024

5 Stars rated.

Ben was efficient and got the job done quickly. Honest evaluation of work that needed to be done.
January 29, 2024

5 Stars rated.

Knowledge of the furnace , what needs to done at no cost . Great job !
January 29, 2024

5 Stars rated.

Glenn did a Great job very knowledgeable about explaining options and furnace operations a real professional
January 29, 2024

5 Stars rated.

Thomas Sullivan and his assistant repaired our sewer line in one day. The hole was dug neat and concrete and asphalt was finished very well. Sewage system works like new.
January 28, 2024

5 Stars rated.

Sullivan Super Service did an excellent job. They were on time for their appointment. Their technician JB did a great job in diagnosing the plumbing problem and in giving a course of action to correct the issue.
January 28, 2024

5 Stars rated.

I had a very positive customer experience. Everyone I interacted with was friendly and explained everything in detail. JB showed up promptly, was able to diagnose and come up with a solution.
January 28, 2024

5 Stars rated.

Showed up same day I called was able to determine my best course of action in 20 min tops
January 28, 2024

5 Stars rated.

Very very polite very knowledgeable you have a great employee and knows what he's talking about thank you very very much now we will refer you okay I didn't send this I guess you're saying
January 28, 2024

5 Stars rated.

Tyler was very thorough. He explained in detail my problem. Unfortunately he had to be the bearer of bad news.
January 27, 2024

5 Stars rated.

Chadwick was very knowledgeable and polite. Was very honest about replacement options. Will be using Sullivan for all my HVAC needs going forward.
January 27, 2024

5 Stars rated.

JB did a great job and I do recommend Sullivan because they came to fix the clog the same day .
January 27, 2024

5 Stars rated.

Jack and Nick did an excellent job with identifying the problem, reviewing options and making the best decision to solve my hot water tank and water regulator. They planned, listened and executed moving the stackable dryer and washer, utility sink, and new &old hot water heater. They cleaned up while they worked and installed the new hot water tank, expansion tank and pressure regulator. Jack and Nick noticed a problem with the first expansion tank and they went and got another one to replace it. While this was not on my Christmas list, I have a new hot water tank and pressure regulator and I don’t have to worry. Jack was also able to provide me with options to lower the cost. That was very helpful. Thank you Jack and Nick!
January 27, 2024

5 Stars rated.

Pat Weber was on time,professional,friendly and he knew his job. What more can you ask for! Peggy Reilly
January 26, 2024

5 Stars rated.

Nick was very positive, professional and informative in explaining my plumbing issues. The quote he gave me for replacing my sewer line was literally thousands less than the competitor. Because of the honesty, timely service and reasonable pricing I will definitely use Sullivan for any feature needs
January 26, 2024

5 Stars rated.

Jake was awesome! He was very professional, answered all my questions and was a great problem solver. He persisted until he found the leak and the repair was done right!
January 25, 2024

5 Stars rated.

Ryan arrived & got straight to business. He understood our complex circumstances. He offered solutions and was able to prioritize our moves urgent plumbing needs. We appreciate his professionalism and the company scheduling our estimate and project promptly.
January 25, 2024

5 Stars rated.

Have had a service contract with Sullivan for a few years. Staff is always prompt , professional and knowledgeable. Furnace heat exchanger failed. They were here that afternoon and the new furnace was installed the next day. All went well and we have heat. ????. The a/c was also upgraded and ready for summer.
January 24, 2024

5 Stars rated.

The technician was, nice, helpful and knowledgeable. He offered to check my vents to ensure airflow was working properly. I appreciated his kindness and professionalism.
January 24, 2024

5 Stars rated.

We struggled with my previous furnace all week and the decision to replace it was not made until mid-day Friday. DJ, Dan, and Zach came and installed the new furnace and accessories on Saturday and I had heat by 2pm that day. Crew was professional and pleasant.
January 23, 2024

5 Stars rated.

He was very professional and had covers on his shoes. He explained what he was doing and what he found and showed me everything. Will request Tyler again.
January 23, 2024

5 Stars rated.

Excellent work very good job, thank you!
January 22, 2024

5 Stars rated.

Highly recommend Sullivan for furnance repairs. Chadwick was professional, friendly and provided great customer service.
January 22, 2024

5 Stars rated.

Sullivan Super Service was able to come out within an hour when I was having an issue with my laundry room utility sink not draining. It ended up not being a clog and was much more extensive, but Sullivan Super Service resolved the issue quickly. Everyone was very knowledgeable, kind, and efficient! I would highly recommend them.
January 21, 2024

5 Stars rated.

My bathroom sink was clogged and I needed a professional to come as I exhausted all my resources to try and fix. I reached out to Sullivan and they had a technician (Ben) come out the very next day. I can’t say enough about Ben. From the moment I first met him, he was personable and then as he began to work he explained what had happened and showed me what I can do to prevent the issue next time. He also took time to ask if there was any other issues/questions I had while he was there. We finished up with a few future estimates and he informed me of the monthly membership Sullivan had if I wanted as it saves on future projects. Thanks so much for the quick reply and fixing my issue. I would highly recommend Sullivan and Ben to anyone!
January 21, 2024

5 Stars rated.

Man, Mark is an amazing tech!! He installed a Nest thermostat, checked the furnace and A/C. Couldn’t be happier with Sullivan’s service and people!
January 20, 2024

5 Stars rated.

Mark was very professional and thorough with the maintenance performed on my furnace.
January 19, 2024

5 Stars rated.

Very appreciative of Joe Walter from Sullivan - trying to get a new refrigerator delivered (because the previous one just stopped working) and it required the copper water line to be replaced. He came out on time, took his time understanding the set-up and explaining options, and completed the job. Very thorough and friendly, price was reasonable, and we can now get the fridge!
January 19, 2024

5 Stars rated.

Great service throughout the whole process, my tech Patrick was very knowledgeable. He was able to give multiple options since he was skilled at HVAC and plumbing.
January 19, 2024

5 Stars rated.

Bob and Ken came out looked over everything let us know what we needed to do and we will be going forward stay tuned
January 18, 2024

5 Stars rated.

Jack was outstanding. He was knowledgeable, professional and personable. Anyone Jack services through Sullivan will get top notch treatment and a job well done.
January 18, 2024

5 Stars rated.

They were fast, friendly, and honest. I had a sewage backup with the outdoor trap needing replaced and they handled it quickly and kept me informed the whole time. And anytime I had a question they were quick to answer or respond back. I highly recommend them, and while I hope I don't have many future needs for a plumber, I know who I'm calling if and when I do.
January 17, 2024

5 Stars rated.

The tech was very easy to work with. He did a wonderful job. He was in and out in no time. I am so pleased I picked this company.
January 17, 2024

5 Stars rated.

Visit 1: If having a monthly paid-for service plan means, "We'll waive the charge to cross your front threshold, but after that we'll add more fees!", upon having a clogged toilet, then everyone should sign up for this unscrupulous ruse. ....on the other hand..... Visits 2 and 3: Maintenance was completed on the furnace and A/C units in a friendly fashion, and professionally done. Much better experience than visit #1. 12/6/2023 - Fall visit for furnace check: Chad was professional, cordial, and forthright.
January 16, 2024

5 Stars rated.

Two certified and most experienced technicians - Bob Anderson and Ken from Sullivan Super Service - have done a great inspection and repair job on all utilities of our house. Their work, report and invoice were above all expectations - accurate, precise, meticulous and detailed. I hope these guys service the Butler county as we are about to move there soon!
January 16, 2024

5 Stars rated.

Joe was very professional and provided a thorough assessment of the installation.
January 15, 2024

5 Stars rated.

Our furnace is getting old. We wanted to see what was available. John evaluated the house needs and answered all my questions.
January 15, 2024

5 Stars rated.

Chadwick and Glenn are awesome!
January 14, 2024

5 Stars rated.

Ryan was awesome! He was very friendly, knowledgeable and answered all of our questions professionally and with patience. Sullivan's phone representatives were extremely courteous and followed up with us throughout the day until Ryan made it to our home. I would absolutely recommend contacting Sullivan's for an in-home diagnostic and an estimate for your service needs.
January 14, 2024

5 Stars rated.

We are so grateful for these guys! Our sewage line was busted, backed up into the basement, they came out and repaired, and replaced the line. They were so nice and knowledgeable. They did a great job, got the work done quickly and explained everything as they went along.
January 13, 2024

5 Stars rated.

Very respectful of my home and myself, he listened to me when I explained what was going on with my a/c unit and what the other company has told me.
January 13, 2024

5 Stars rated.

Ben communicated well what was involved. He was efficient. Completed the work I requested.
January 12, 2024

5 Stars rated.

Glen was prompt, knowledgeable and trustworthy. Great dealing with him.
January 12, 2024

5 Stars rated.

Mark was excellent
January 11, 2024

5 Stars rated.

Kudos to Bj and Trevor! They are great plumbers and super nice!
January 11, 2024

5 Stars rated.

Excellent service, friendly & knowledgeable. Would definitely recommend their services. 5 star all the way!!
January 10, 2024

5 Stars rated.

Great experience and very professional!!! Highly recommended sullivan super service to anyone!!! Chadwick and Glenn where amazing and explain everything so even my wife could understand
January 10, 2024

5 Stars rated.

Called on Friday after thanksgiving at 1:30p and someone was there in an hour and finished the job on Monday morning! Great service, fair prices and amazing turn around time. I will definitely be using Sullivan for all my HVAC needs and recommending them!
January 9, 2024

5 Stars rated.

DJ was really efficient and super nice!! Want his m to come back in spring for air conditioner!!
January 9, 2024

5 Stars rated.

Helped to solve the plumbing problem. Would recommend and call again.
January 9, 2024

5 Stars rated.

Jordan was absolutely amazing from start to finish!!
January 8, 2024

5 Stars rated.

Ben was able to unclog our drain in no time at all. He was super respectful of our time also as we were both on calls for work since we work from home. He waited for the nod on work to be performed so we understood the associated costs. Fully explained each step and had him quote a couple other items that we are planing for the future. No hesitation on our end reaching back out for future needs.
January 8, 2024

5 Stars rated.

Fast same day service, called on way and was here on time. Very honest and friendly service.
January 7, 2024

5 Stars rated.

Hi, so we rent and we had a problem with the furnace. The landlord and I could not figure it out. We called sullivans, they were out here the next day. Easily, I stress easily the tech identified the problem that drove 2 people nuts, and fixed it in 2 days. The tech was incredibly knowledgeable and super easy to communicate with, which is huge with me. It ended up being the spark controlled thru the mother board. He also identified a problem with the duct work in the basement and once that was fixed the house is way warmer. We have lived here 4 yrs in this rental and we're cold every winter, this winter I'll be warm. These are good people with fair prices. I highly recommend Sullivan's Super Service
January 6, 2024

5 Stars rated.

Excellent service!
January 6, 2024

5 Stars rated.

Ryan came out to our house three different times on Thanksgiving week and weekend. Truly extraordinary service. Reasonable prices. Friendly, thorough and competent. We're very pleased!
January 6, 2024

5 Stars rated.

Joe was knowledgeable, professional, and courteous! He was here within 2 hours of my call, installed new water heater quickly, and even cleaned up! I would highly recommend Sullivan Super Service.
January 6, 2024

5 Stars rated.

This was the first time using Sullivan. Greg was great,explaining everything down to the smallest detail. I will definitely be calling them again.
January 6, 2024

5 Stars rated.

I had a Lynx heat pump installed, very pleased with the performance and installation process went very smoothly
January 5, 2024

5 Stars rated.

Very professional, knowledgeable, competent, friendly and courteous, responsive - as always!
January 5, 2024

5 Stars rated.

Sullivan aims to satisfy their customers. Most of their technicians are very personable and accommodating. They take great pride in their work!
January 4, 2024

5 Stars rated.

Tim is the man! Very helpful and knowledgeable, great service
January 4, 2024

5 Stars rated.

Arrived on time install urnance and ac so far alls well would recommend
January 3, 2024

5 Stars rated.

Tim Prodanovich is OUTSTANDING. Curteous, punctual, thorough in his analysis ( I am a DIY-er so I the difference! ) in diagnosing my yard drain blockage. Would highly recommend Tim! Couldn't be happier!
January 3, 2024

5 Stars rated.

the only thing I wasn't happy with was the price. but everyone is expensive these days. so would I hire these guys again?...Yes, and hopefully get Joe Walter again.
January 3, 2024

5 Stars rated.

He is the most informative and knowledgeable person. He answered all my questions, and even made room for him to come back and fix my rusted pipe. He’s so nice and communicates so well. I would love to have him service my equipment every time! When he came back today he went above and beyond to make sure everything was working and properly installed, I have never met a more friendly and supportive service technician, in the future I will be asking for him to do all my services, he’s wonderful.
December 28, 2023

5 Stars rated.

We've been using Sullivan Super Service for many many years for all of our plumbing and heating needs and have never had a bad experience, but the service has been outstanding in every case! I would recommend them to anyone looking for a good solid company that you can rely on!
December 27, 2023

5 Stars rated.

Thank you for going the extra mile and fixing the expansion tank over the water heater!
December 26, 2023

5 Stars rated.

The man does great work an is very respectful an explains everything in detail will always deal with your company as long as you employ people like Ryan
December 25, 2023

5 Stars rated.

As always, Sullivan was quick to respond to my call. Chadwick arrived right on schedule and was efficient and thorough.
December 24, 2023

5 Stars rated.

Sullivan was honest, direct and fair with their service. They gave a comprehensive explanation for all of the work preformed, professional service, and quick efficient work. We’ll be calling them first for all of our plumbing need.
December 23, 2023

5 Stars rated.

very efficient and personable!
December 22, 2023

5 Stars rated.

He was professional, pleasant and took the time to explain things to me.
December 22, 2023

5 Stars rated.

Tim was very courteous, thorough and professional. In fact, our neighbors were having work done yesterday and everyone we talked to was attentive and nice. Hand shakes, introductions, etc. you barely get that anymore from people. So professional. Also, my wife has breast cancer and I remember a few years ago her getting a bag of goodies from your company: We recognized that and said we’d always support your business since you support the every October. So here we are. Thank you!!!
December 21, 2023

5 Stars rated.

Robert was very helpful! Sullivans is a great service and always so accommodating and kind.
December 21, 2023

5 Stars rated.

He was very knowledgeable and even wore booties
December 20, 2023

5 Stars rated.

Jordan and nick were very helpful!
December 19, 2023

5 Stars rated.

RYAN WAS MY PLUMBER. I NEEDED AN ESTIMATE ON A JOB. RYAN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL. IF I GET THE WORK DONE, SULLIVAN IS MY CHOICE. RICH
December 19, 2023

5 Stars rated.

Jamie was professional, courtesy, knowledgeable, and was willing to answer any question that I had! I also felt the same way about the technician Robert; he explained things clearly and provided me with options beyond costly repairs.
December 18, 2023

5 Stars rated.

Tyler was awesome! Knowledgeable, provided step by step info of issues and corrected the problem with my systems. I have had 3 service contacts since installation of my system in 2021 ( :( ), each one has been met with professionalism and rectification of the issue at hand by the team members. A bit concerned about the systems I was sold, but time will tell. Tyler did his best to reassure me of ongoing support should there be additional concerns. THANK YOU!!
December 18, 2023

5 Stars rated.

We had huge issues with our plumbing from our bathroom. Ben from Sullivan was amazing. He found the problem and fixed our issue even though it was a difficult case. I appreciate the professionalism and care that went into our plumbing job. Our house was built in the 50's so he did have some challenges when fixing what was wrong. I highly recommend Sullivan if you are looking for plumber.
December 17, 2023

5 Stars rated.

Being a Sullivan member is worth it! Their professional, respectful, knowledgeable technicians are the best. Easy to schedule.
December 16, 2023

5 Stars rated.

We recently had a boiler installed by Sullivan Super Service. We highly recommend them. Everything went well and the installers, customer service and sales people were all great.
December 16, 2023

5 Stars rated.

Mark went above and beyond in figuring out issues we were having with our boilers. Great and knowledgeable service. Highly recommend!
December 15, 2023

5 Stars rated.

Went above and beyond. Very professional clean well explained work. Would use him every time
December 15, 2023

5 Stars rated.

This is my 2nd service call with the company and once again I am fully satisfied with the services provided. Ryan came diagnosed my issue and fixed it with no other problems. Thank you Sir
December 14, 2023

5 Stars rated.

Ben arrived on time and was very friendly and professional. He explained in advance what would need done and what it would cost. There was no attempt made to add upcharges at all. He replaced both faucet cartridges, escutcheons and handles and did a very professional job. It cost a little more than anticipated, but I'm completely satisfied with the results. Won't hesitate to call Sullivan again.
December 14, 2023

5 Stars rated.

He did an amazing job. Prompt, effective. Knowledgeable. Very appreciative of his service
December 13, 2023

5 Stars rated.

Ryan Storer, your technician…was on time, friendly, knowledgeable, and courteous. Presented some common options to work on, completed the tasks, and proceeded with efficiency. Nice job ???? I will definitely call for your Super Services, as needed. Thank you.
December 12, 2023

5 Stars rated.

These guys were great! Only charged the advertised $64 special to clean out my main sewer line. They also cameraed my line and the main line to verify if any issues existed for no extra charges. They were here within 2 hours of call them. Very happen, will definitely use Sullivan for any future needs.
December 11, 2023

5 Stars rated.

Jason and JB were great. They came out within 90mins of calling, and they were able to quickly unclog the sewer line and diagnose the issue.
December 10, 2023

5 Stars rated.

They were very compassionate about the emergency situations and did not take advantage of the situation. Was honest and upfront about everything! Wonderful efficient work!!! Would recommend 1000% times!
December 9, 2023

5 Stars rated.

Exceptional customer service. The technicians (Chadwick and Gordon) were very knowledgeable and thorough, and took the time to explain everything and answer our questions. Five-star performance!!
December 8, 2023

5 Stars rated.

DJ and Casey were thorough, pleasant, and efficient. I felt comfortable having them in my home. I loved getting calls the day of my service providing updates of arrival time. The text with DJ’s photo provided another layer of comfort. For these reasons and more, I only trust Sullivan for my heating and cooling needs.
December 7, 2023

5 Stars rated.

Sullivan came the same day even when I called later in the Day. They were very thorough and diagnosed the problem.
December 6, 2023

5 Stars rated.

Definitely would recommend sullivan for anything. They are super thorough and very friendly. Thanks to their thorough inspection we found we had a gas leak and also another issue with our exhaust pipe. We would have never known if it wasn't for them.
December 5, 2023

5 Stars rated.

Rob, Omar, and Dante did a superb job replacing my sewer line. Their professionalism and knowledge of the job at hand were exceptional!
December 5, 2023

5 Stars rated.

Patrick was professional and pleasant.
December 4, 2023

5 Stars rated.

Noticed my furnace wasn’t working the first day it snowed in Pittsburgh (of course ????????‍♀️). Got a technician to come the same day. Took care of the issue, explained it in a way I could understand, answered my questions, and gave fair honest pricing. Chadwick was amazing. I am so glad I called.
December 3, 2023

5 Stars rated.

Ryan was both personable and professional. He took care of the immediate issue (safety check and activating my heat) and gave me a clear forecast and estimate of future maintenance. I'll sak for him to return in the spring.
December 3, 2023

5 Stars rated.

Had issues with my hot water they came out fixed it perfect and fast!!! Thanks!!
December 3, 2023

5 Stars rated.

Provided reasonable quote with the service to done, discussed.
December 2, 2023

5 Stars rated.

A/C system maintenance was done without hassle. the technician was courteous, and answered all my questions.
December 2, 2023

5 Stars rated.

I am always pleased with the prompt, courteous and professional service I receive from Sullivan Super Service, whether routine maintenance or more urgent plumbing or HVAC issues. I highly recommend this company. In the past several years, they have done my seasonal furnace/AC checkups, replaced my furnace, AC, water heater, kitchen faucet, and two toilets.
December 2, 2023

5 Stars rated.

Outstanding service couldn't be more satisfied
December 1, 2023

5 Stars rated.

Intelligent n informative
December 1, 2023

5 Stars rated.

Had a great experience today. Service call went very well. Would recommend these guys!
December 1, 2023

5 Stars rated.

Very honest and humble. He will be my tech for sure.
December 1, 2023

5 Stars rated.

Tim was the absolute Best! He was so professional,so honest, and very thorough in his work. We had a tough job,on Thanksgiving Eve nonetheless, and Tim took care of us entirely! He explained to me what was going on every step he did. We'll always be customers as long as Tim is around! Thanks Sullivan and Tim P for taking great care of us!!
December 1, 2023

5 Stars rated.

Extremely professional service. Thank you and Great job Chadwick and Mark !!
November 30, 2023

5 Stars rated.

The technician was on time, professional and informative.
November 29, 2023

5 Stars rated.

Ryan Sapos is one of the best service technicians at Sullivan SuperService. He performed seasonal heating check, recommended work that was performed in time estimated. Many thanks.
November 29, 2023

5 Stars rated.

Incredible job. Repaired a serious water leak in one day. Guys were sll polite and professional. Very highly recommend.
November 28, 2023

5 Stars rated.

Pat was very efficient and knowledgeable about what needed to be done in my home.
November 25, 2023

5 Stars rated.

Had a wonderful experience with Jack! He was kind, polite and very knowledgeable. 10 on 10, would recommend!
November 24, 2023

5 Stars rated.

Very professional definitely great company
November 15, 2023

5 Stars rated.

Great service ...great friendly guys in and out in under 45 min
November 12, 2023

5 Stars rated.

Robert and James arrived promptly and were very professional and friendly. They kept me informed about the condition of my furnace and gave me options for the best possible repair. I couldn’t ask for two better people to help me out.
November 11, 2023

5 Stars rated.

Ryan Sapos was able to identify the part that failed on my boiler, and had the replacement part installed immediately. It's up and running and I'm enjoying a warm house now. I appreciate the work he has done for me, and am satisfied with the Super Sullivan Service. Thank you.
November 10, 2023

5 Stars rated.

I was very happy to have my toilet repaired & the job was very reasonable. I will definitely call again if I need any more repairs going forward. Ben was my technician & he was very professional & on time.
November 6, 2023

5 Stars rated.

This is the second time I have used this company and I will use them for the next project. They do not take shortcuts and they do a quality job. This last project was a tough one. I was very satisfied . Nick did a nice job working with a torch in a tight hole. Roger
November 3, 2023

5 Stars rated.

I am extremely happy with the work conducted by Mark Blair and the team at Sullivan Super Service. Another company suggested work that would have cost 4 times as much. Mark showed how that suggestion was not needed. The work he completed only took 30 minutes and we are very happy.
November 3, 2023

5 Stars rated.

Excellent service
January 22, 2021

5 Stars rated.

Professional and timely. We will definitely ask them back for future repairs.
January 22, 2021

5 Stars rated.

Fantastic-friendly-awesome workers
January 18, 2021

5 Stars rated.

This is my second experience with Sullivan and both experiences were professional and pleasant. They arrived on time and wore a mask. They didn’t try to upsell me with other products or services. I will continue to use them as my go-to for any plumbing and heating problems.
January 16, 2021

5 Stars rated.

The inspection of my plumbing was completed in a short time and a discussion about dated fixtures took place. Allmseemed to be working in spite of age so no further action needed. We discussed possible changes but there was no undue pressure to update.
January 14, 2021

5 Stars rated.

The technician was knowledgeable, friendly, and fair. I will be a repeat customer because of the quality of service and respect I was shown.
January 7, 2021

5 Stars rated.

They fallowed up on their fall furnace check up and found out our heat exchanger was going bad. They offered a fair price and installed our new furnace the next day. And their service department came back a couple days later to make sure everything was done and done correct. Very happy and would recommend.
January 7, 2021

5 Stars rated.

Excellent service from the office and the plumbers. They used the camera and discovered that there were no clogs in the pipe, and that the problem was the septic tank. They didn’t charge me since they didn’t have to run the snake.
January 7, 2021

5 Stars rated.

Had a furnace check this week. The technician was very courteous and professional. I asked him to refresh my memory on the humidifier and he stayed a few extra minutes to walk me through everything. All of their employees are always very kind and knowledgeable.
December 13, 2020

5 Stars rated.

Excellent work installing our Ecobee thermostat that required extra wiring for the furnace!
December 9, 2020

5 Stars rated.

Ryan S installed 2 extended toilets for me & I couldn't be more pleased with his pleasant attitude & qualifications as Sullivan Service Technician. This isn't the first time Ryan S has done work at my home. Thanks again for a professional job done well. It is appreciated !!!!!!!!
December 8, 2020

5 Stars rated.

We have been customers with Sullivan Super Service for over 10 years. We are impressed over and over again with their professionalism, genuine interest in doing a great job, and excellent communication skills! We had Mark B**** come to help us recently when we had no heat. The response was timely and when our issue turned out to be a bit more confusing than expected, Mark did an excellent job problem solving and ultimately getting the job done and done well! It’s so nice to have confidence and trust in Sullivan Super Services!
December 2, 2020

5 Stars rated.

Amazing service. Mark was very helpful and put in a full day installing a sump pump and fixing up our very old drains in the basement!
November 30, 2020

5 Stars rated.

Awesome people! Unlike plumbers Ive used in the past the took their time and checked the whole line. Then once they found out what the issue was they explained it to both my wife and myself so we were aware of what was going on and needed done. And were in the process of scheduling a future main line replacement. You have a customer for life!
November 23, 2020

5 Stars rated.

Mark came out for the fall service on my boiler. He found a small problem, handled it and I have heat!!
November 23, 2020

5 Stars rated.

They’re always so friendly and reliable. They also are very competitive with their prices and always clean up before they leave.
November 18, 2020

5 Stars rated.

Prompt, professional and knowledgeable. Very helpful and answered all of my questions.
November 17, 2020

5 Stars rated.

patrick was great at servicing my maintenance plan. very professional by not disturbing my wife who has to work from home and was on a virtual call.
November 12, 2020

5 Stars rated.

These folks are great. I use them for all my plumbing, gas and HVAC needs for my home plus for our portfolio of rental properties. They are friendly, reliable, and responsive. They communicate well and do good quality work. I've been very pleased and have recommended them to several friends and fellow landlords.
November 12, 2020

5 Stars rated.

Laura was excellent in diagnosing and discovering problems . She arrived on time and her attitude was energetic and pleasant. She wore shoe covers and mask. She cleaned up after service and provided me with some other options to think about. I started to use Sullivan after experiencing some terrible service technicians from other companies. The quotes provided are usually on point so there are no surprises or hidden costs. I will continue to use Sullivan for future projects. Thank You very much for providing excellent technical and customer service. ******* **
November 9, 2020

5 Stars rated.

Ryan is prompt, professional, and polite. For their annual Service Plan, I think it’s a good deal. For out of plan service, their price is a lot higher.
November 6, 2020

5 Stars rated.

Great company, quick response, always available to talk to you and respond in a timely manner. They care about my time, very accommodating and working around my work schedule. I use them for all my cooling and heating needs and recently used them for my plumbing needs. Everyone was pleasant and knowledgeable. The issue was resolved. I have service contract with the company for several years now and I am very pleased with them. I will definitely use them in the future.
November 5, 2020

5 Stars rated.

they are a great company all around. they installed my humidifier and air cleaner. most recently ryan came to do the fall check up and he was polite and professional and nice on top of it. great guy,. highly recommend.
October 31, 2020

5 Stars rated.

The technician , Ryan, was excellent. Pleasant, and knowledgeable. My plumbing issue is resolved. **** *
October 29, 2020

5 Stars rated.

Next day service, personable techs, fair pricing
October 29, 2020

5 Stars rated.

Very satisfied with Sullivan. Patrick was our technician. Nice company to deal with. (Plumbing issues)
October 28, 2020

5 Stars rated.

We received a quote from Sullivan for a furnace replacement. They were quick to call us back and schedule and Marc A provided an extremely thorough quote. He took the time to measure out our house and priced out several options. He gave us a lot of information but was never pushy!!
October 28, 2020

5 Stars rated.

Sullivan Super Service was awesome! The technician Ryan, was great ! Nice guy and really knowledgeable and helpful. I will definitely use them again
October 26, 2020

5 Stars rated.

I am very pleased with the service. The technician, Mark, was very professional and personable. He explained everything to me. I will certainly use Sullivan Service for future jobs.
October 23, 2020

5 Stars rated.

Ryan was great. He explained the pressure situation to us and fixed the toilet seal.
October 21, 2020

5 Stars rated.

Mark was efficient, personable and professional. He informed my husband and I what needed to be addressed, easy to understand information and we made the discussion to have the work completed. Mark made the difference.
October 21, 2020

5 Stars rated.

Honest, hardworking and professional group of people! Have been working with them for years and years. Great and reliable company!
October 16, 2020

5 Stars rated.

Professional and patient when our financing fell through. Work looks great and our heat is working. Thank you *** *** *****
October 14, 2020

5 Stars rated.

Satisfied customer! Scheduled a furnace check and received a call when they were on the way. Mark was very polite and courteous, efficient and done in a reasonable time. Thank you Sullivan Super Service!
October 13, 2020

5 Stars rated.

Satisfied customer! Scheduled a furnace check and received a call when they were on the way. Mark was very polite and courteous, efficient and done in a reasonable time. Thank you Sullivan Super Service!
October 13, 2020

5 Stars rated.

Always prompt, efficient and very friendly and professional Extra $16 a month for prime care or whatever they call it is worth every penny
October 6, 2020

5 Stars rated.

Thanks Nick and Marc! Today was not an easy day deciding on installing a new furnace and central air and water heater!! It's a huge investment. But every time I have called, your company has responded quickly. And every job you have done was done right the first time. I did my homework and knew what questions to ask. And every question was answered with good solid reasoning. I'm glad you have my back. Your service plan has paid for itself! I'm having you do the work because you will stand behind your promises. You have proven that. I'd recommend your company without a second thought.
October 5, 2020

5 Stars rated.

They always call ahead & are nice & explain clearly what they did & or needs done . Clean . Wore masks shoe covers
October 5, 2020

5 Stars rated.

As always Sullivan did a good job helping me to get my furnace ready for winter. I can always count on them.
September 30, 2020

5 Stars rated.

The plumber was here and checked out the damage I had in my basement. He was so nice and professional, and gave me options on how to handle everything. As it turned out, I had extensive damage to the walls as well as the flooring. I was looking at a rather costly repair bill. However, he reassured me about my options, so...onward and upward! I would definitely recommend Sullivans for any plumbing issues!!
September 30, 2020

5 Stars rated.

I have been using Sullivan Super Service for over 20 years. Sullivan sent technician Mark B**** to do maintenance on my furnace & A/C & also to repair my broken dishwasher (at a very reasonable price), Very nice personality & an efficient worker - He had everything done in an hour & a half. GREAT JOB MARK B**** !!!!!
September 30, 2020

5 Stars rated.

Sullivan responded to our problem right away. They sent Jack to our house just a few hours after I called, and he got to work right away. Jack clearly gave us our options and accurate price estimates. After we gave the OK he got the job done in a timely and clean manner. I would highly recommend Sullivan and Jack to anyone who needed plumbing or heating services.
September 26, 2020

5 Stars rated.

My husband and I just bought our first home and noticed a clogged pipe. I was so nervous because I hear horror stories about plumbers and how hard it is to find a good one. I googled and Sullivan popped up. I called Sullivan at 10am and they arrived 1pm the same day- no extra charge. I’m beyond pleased with their professionalism and pricing. We will be using them in the future. Thank you ??
September 26, 2020

5 Stars rated.

Always great service! Ryan always is patient and takes time to answer my questions in a manner for average customer to understand.
September 22, 2020

5 Stars rated.

Prompt, efficient service provided. Greg was friendly, polite,& explained things
September 21, 2020

5 Stars rated.

Excellent service! Definitely recommend, the guy is very nice and professional. Thanks
September 21, 2020

5 Stars rated.

They always do a great job and go above and beyond!
September 17, 2020

5 Stars rated.

Glen is a great salesman who knows his stuff. He was very informative and I got a great deal too. Thanks Glenn
September 3, 2020

5 Stars rated.

Let me begin by saying this: This company is worth every penny spent. I live in an old home, and have struggled to find a solution that both fit my budget and kept my home cool during the summer. I tried everything BUT what I should have done, called Sullivan Super Service, first. I nursed an old unit for years, had patch fixes made, even had someone who did HVAC on the side come and install an inferior unit. Finally, enough was enough. I was done throwing money away and decided to seek out REAL professionals with REAL history of servicing my neighborhood. Not only were they fast, professional, and pandemic responsible in their work, but they explained everything every single step of the way. They valued my input, they fit their services to my budget, and they gave me options so I could pick what worked best for me. I have the comfort (see what I did there?) of knowing that not only will my new AC unit work for years and years to come, but should I somehow come up with any issues, Sullivan will be there to support me and their work. Thank you Glenn for taking the time to explain it all and make sure I made the best decisions for myself and my family. I recommend Sullivan Super Service to everyone. They may not always be the cheapest, but they are far and away the best value!
August 26, 2020

5 Stars rated.

Thanking Glenn for an outstanding job in helping me purchase a new A/C and new furnace. Glenn was very professional, patient and thorough in answering my questions and provided great quality Sullivan customer service! The installers who are Chris C., Jim M., and Zach P. were excellent all around. Each one showed great customer care and genuine acts of kindness and compassion and outstanding work quality. My parents are in their late 80's and Chris, Jim and Zach showed my parents and I the utmost respect and truly a great Sullian team with superb customer quality care and workmanship. This install was done on the hottest day, July 10th, temps over 90 degrees and each one of them worked so diligently and so friendly and so compassionate for the well being of my parents. Thank you very much beyond words can say. So grateful for all your outstanding work, Rose, Mike and Missy
July 14, 2020

5 Stars rated.

Glenn Reis did an outstanding job helping me purchase a new A/C unit and new furnace unit. Thank you very much for your patience and answering all my questions to make the right purchase. Glenn was very thorough and showed professional thoughtfulness and courteous attention to my questions and provided quality customer care. Thank you!
July 13, 2020

5 Stars rated.

from whole house hvac to twice yearly checkups .service is greatly appreciated and my wife is Happy. I'm broke (smile) but worth it . Ryan was super. sorry failed to mention Kat B she was super as well.
May 11, 2020

5 Stars rated.

We've been doing business with Sullivan for more than two decades, and their professional and polite service people continue to perform in a quality manner. And I love that they wear shoe covers while in your home. The company truly makes an effort to get a rep to your home asap. They've done A to Z projects for us--gas line replacement, new faucets, new disposal, new ac condensers, fixing sink and toilet malfunctions, sump pump motor replacement, and on and on. I don't trust any other HVAC company to do our work. The other important comment is that their phone reps are also polite, friendly and knowledgeable. If the service rep is running late, generally you'll get an alert call. I highly recommend Sullivan.
May 10, 2020

5 Stars rated.

Ryan knows his job and did fast and right.
May 7, 2020

5 Stars rated.

Once again, a plumber from Sullivan Super Service provided prompt, well done, professional service in our home. Nick was knowledgeable about the ins and outs of working with the water company during our recent work and even checked back after the water company completed some repairs of their own on the same day. The office staff coordinated communications during the day so we were all on the same page. Like some clothing styles are called "business casual" Sullivan Super Service employees are "business personal." All the right work is done professionally with the personal touch that makes me feel like I received full value for the service I received. ***** ** *** *******
May 7, 2020

5 Stars rated.

I had a clogged drain in my basements and they were able to fix the issue quickly. They were quick, friendly and respectful of social distancing guidelines. I would highly suggest their services.
May 5, 2020

5 Stars rated.

As always, they called while on their way, arrived on time, explained their findings and proposed solutions for any problems.
May 3, 2020

5 Stars rated.

Bob A. was very friendly and courteous and respectful of my property.
May 1, 2020

5 Stars rated.

As usual, Ryan did a terrific job.
April 30, 2020

5 Stars rated.

How well they treat you and explain what has to be done and how much it will cost. They do great work and reliable
April 30, 2020

5 Stars rated.

Nick H was awesome he explained everything to my husband and I he went over priced with us he was way beyond helpful we were very satisfied with the work him and Ben did for us along with a great personality and very professional I would highly recommend Sullivan Super Service to anyone who needs any type of plumbing done
April 29, 2020

5 Stars rated.

I am always please with the annual service of AC/furnace. I'm exceptionally pleased with the work Nick and Ian did to redo the plumbing in my basement for the laundry set up. They were efficient, pleasant to work with, and did exceptional work - ensuring everything was done correctly before leaving.
April 26, 2020

5 Stars rated.

I'm always pleased with their annual AC/furnace checks. Recently had work done to update plumbing/laundry in basement and was exceptionally pleased with work by Nick and Ian - explaining the work & process, working efficiently and effectively, and ensuring all was in working order before departing. Cleaned up area and communicated thoroughly. Very pleasant experience and appreciated the discount pricing.
April 26, 2020

5 Stars rated.

This is the first plumbing service that came when they said they would, the workers were friendly and very professional, and the work was done properly and as described. I would use them again!
April 24, 2020

5 Stars rated.

Ryan Was On Time, Fast, Neat and Did A Very Good Job
April 23, 2020

5 Stars rated.

Bob A was totally professional; knowledgeable, clean, and very helpful. As always, a great experience with Sullivan's people.
April 23, 2020

5 Stars rated.

Excellent customer service! Tech was extremely friendly and helpful. Did a great job - was efficient and knowledge. Would definitely recommend and use again!
April 23, 2020

5 Stars rated.

Very respectful of social distancing. Kept me informed by phone that they were coming to do my check up. Love this service. Twice a year so no worries. Thank you for servicing my home for years. Mary Helen Fedak
April 22, 2020

5 Stars rated.

I had a broken pipe between my garage my basement that caused water in both areas, I thought it would be expensive to fix. I have always used Sullivan once again they corrected it by replacing the damaged pipe quickly. The best part was the surprise that it was not expensive to do. Once again, THANK YOU SULLIVAN. Your "service technician Greg R." does GREAT work is very personable. I'm glad I chose Sullivan over 20 years ago have continued to use them for my plumbing, furnace A/C.
April 22, 2020

5 Stars rated.

Bill S***** Greg was exceptional. He called me ahead of time to let me know he was on his way. Needed some plumbing work done. Friendly, knowledge of his trade. Best thing I ever did was get the Service Contract from Sullivan. Convenient, reasonable, always available when you call. Installed my new faucet, friendly. Would refer them to anybody for Heating/AC and Plumbing needs. Thanks Greg, Maureen and the team.
April 22, 2020

5 Stars rated.

Great response time. Very friendly and very professional. Took time to explain everything.
April 22, 2020

5 Stars rated.

Using Sullivan for over 10 years. Service has always been great.
April 21, 2020

5 Stars rated.

Great service as usual, using Sullivan for over 10 years.
April 21, 2020

5 Stars rated.

Scott was excellent. He explained everything they would do so we would understand it
April 21, 2020

5 Stars rated.

Very efficient. Never disappoints.
April 20, 2020

5 Stars rated.

Responded within an hour. Diagnosed issue. Presented estimate at a fair price. Did a beautiful job. I highly recommend.
April 20, 2020

5 Stars rated.

Nick did a great job, professional and courteous. I have been using Sullivan for two years and planning to use in future.
April 20, 2020

5 Stars rated.

Ryan was very professional & friendly. He explained everything. His work was excellent replacing a leaking pipe. Thank you.
April 17, 2020

5 Stars rated.

Nick performed our new AC unit. He was quick, efficient and friendly. he gave us information about what we might need to do next and we might need to keep an eye on and I really appreciate his time. Our dog also liked him. ??
April 16, 2020

5 Stars rated.

Prompt service. Technician was knowledgeable, courteous and answered my questions.
April 15, 2020

5 Stars rated.

AGAIN Ryan my tech was professional and knowledgeable and thorough. My experience could not have been better. Scheduling with this company (Kat) was accommodating with a time which was good with my availability..
April 14, 2020

5 Stars rated.

BOTH Ryan and Kat gave me outstanding first rate service! RYAN was professional and knowledgeable and answered all questions I had in detail.
April 13, 2020

5 Stars rated.

I was unable to be at home when Ryan was there, but I did talk to him. I am happy with the service and the explanation of what he did. Thank you
April 11, 2020

5 Stars rated.

The service was timely (same day) and the worker was good, knowledgeable and courteous.
April 8, 2020

5 Stars rated.

Service performed as requested. Good price, friendly and professional employees.
April 8, 2020

5 Stars rated.

Best HVAC company in Pittsburgh. Have dealt with this company for 20 years. Jack, Maureen each get an A . Prompt, quality service.
April 8, 2020

5 Stars rated.

Sullivan tech was very professional an time of this virus. He was wearing gloves and ensure me his will keep his distance while he did his work. He did a great job without any contact and answers all my questions.
April 8, 2020

5 Stars rated.

Wonderful service. As usual.
April 7, 2020

5 Stars rated.

Great energy! Great information! On time!
April 5, 2020

5 Stars rated.

I've always been able to count on Sullivan Service. Ryan and his team were able in these trying times to do the work with efficiency and minimal direct interaction.
April 4, 2020

5 Stars rated.

Great customer service! Fast an knowledgeable
April 3, 2020

5 Stars rated.

Nick did our routine spring maintenance check and worked efficiently, knowledgeably and courteously.
April 3, 2020

5 Stars rated.

We have had a contract with Sullivan for more than six years and I am grateful for their continued attentiveness and excellent service. Highly recommended.
April 3, 2020

5 Stars rated.

Scott was the agent that came to my house. While he was unable to fix my clog (due to my pipes being crushed, as shown by his camera), he was a pleasure to work with. He carried an excellent conversation, demonstrated a tremendous work ethic, and tried everything possible to fix my problem. We even discussed possible solutions for Sullivan to fix for me and my drainage issues, and I am planning on taking them up on this. Thank you Sullivan and Scott for the great effort. I look forward to working with you in the future.
April 3, 2020

5 Stars rated.

Honest and Awesome, on time every time, no worry, no hurry.
April 2, 2020

5 Stars rated.

Friendly and knowledgeable staff - always on time and efficient!
April 1, 2020

5 Stars rated.

Sullivan super service was at my home for a leak in the furnance. MARK the tech was very honest. Issue was fixed in 5 minutes. Will call them again very honest company. Thanks again
April 1, 2020

5 Stars rated.

They did a really good job! The young man was very nice and helpful.And I had a 20% coupon.
March 30, 2020

5 Stars rated.

Bob once again did an excellent job with our season system check up. He is (and all of the technicians are) professional, considerate, efficient and knowledgeable.
March 30, 2020

5 Stars rated.

They were efficient and explained all to me. Scott was very nice as was Matt. Scott answered all my questions . I recommend this Company highly.
March 25, 2020

5 Stars rated.

Sullivan Super Service has been great. They are there when you need them (not when they feel like showing up) and they get the job done! And they help find the best, most cost effective way to do so.
March 24, 2020

5 Stars rated.

Sullivan Super Service was very professional and helpful from the customer call to the service technician. Bob A. was great and very knowledgeable of the required work. He went over the process and gave a quote to cover the work before beginning. It was a difficult job, but Bob made it look very easy and gave me some helpful tips as well. I will definitely recommend Sullivan and Bob to friends and family. It was a great service for a reasonable price. Thanks again for the help. It was really appreciated.
March 24, 2020

5 Stars rated.

Spring check up. Had some shut off valves replaced.
March 23, 2020

5 Stars rated.

The professionalism was outstanding and the service was spot on!
March 22, 2020

5 Stars rated.

Ryan was very professional and polite as could be.He knew his business and got right to it. I would certainly recommend Sullivan Plumbing to anyone who needs a plumber.
March 22, 2020

5 Stars rated.

I have used Sullivan for several years and am enrolled in their annual service program. Jacob and Shawn arrived as scheduled to help unclog a basement drain pipe. They were both friendly and professional and got to work quickly. They cleared the drain and cleaned up the area nicely. They were very helpful in explaining the cause of the drain backup and gave me a quote to fix the problem so it would not occur in the future. I will continue to use Sullivan for my plumbing and heating/AC needs.
March 20, 2020

5 Stars rated.

Sullivan, represented by Ryan came wearing vinyl gloves and shoe covers to inspect two air conditioning systems. Ryan and his colleague were thorough and fast. I appreciate this service.
March 19, 2020

5 Stars rated.

Late one night my son and I discovered that our water heater was streaming water out its side. I was able to shut the water heater down and realize this wasn't going to be an easy fix. I contacted Sullivan through their website and chat after hours. Agreed to have someone come out the very next morning. We were in a time crunch as we were preparing for a trip. That morning two guys came out and accessed the situation. Realizing that the heater was around twenty five years old, I wasn't surprised that it needed to be replaced. They gave me a hard quote which include changing out some supply lines and valves. While the quote seem high, I was more concern about having the project done quickly and correctly. In my business we have an expression "quick, cheap, good pick two". I picked quick and good. They replaced the water heater that day and did a very good job.
March 19, 2020

5 Stars rated.

Ryan S. arrived & quickly repaired a gas leak on my tankless water tank. Sullivan really has great technicians + fast response time !!!!!!!!
March 18, 2020

5 Stars rated.

Great job Super Sullivan!!
March 17, 2020

5 Stars rated.

Ryan S of Sullivan Super Service came to perform the seasonal checkup on my furnace & air conditioner today. Sarah had arranged the appointment and kept me informed about what time to expect Ryan. Ryan showed up on time, ready to work. He has been to my home, before, and he is always professional and courteous. I’m extremely happy to be a customer of Sullivan Super Service.
March 16, 2020

5 Stars rated.

I was very satisfied with Greg R the way he was honest and upfront about what needed to be done and cost. Maureen R was very nice on the phone and made sure she called me to let me know the plumber was on his way and when to expect him. I appreciated that.
March 13, 2020

5 Stars rated.

Greg R was very nice and knowledgeable. I would not think twice letting him into my home to do plumbing repairs. Maureen R was also very nice and made sure she called when Greg was on the way so I could expect him within 20-40 minutes and he was on time. I would recommend Sullivan Plumbing Services to all my friends.
March 13, 2020

5 Stars rated.

the Sullivan team has been a great find for just about every kind of fix from a brand new AC unit outside, a new water heater, a new downpipe and as of yesterday, being a preferred customer, I was not charged for the removal of what appeared to be a sink stopper causing a blockage that backed up into the kitchen. I called them that AM and they came out and fixed everything the same day NO APPOINTMENT. the best there is near the city of Pittsburgh. please call them if you need professional help or installation.
March 13, 2020

5 Stars rated.

I've been in my home 46 years and have had lots of plumbers. Best service I've ever had, and Ryan was the best technician ... on every level. Neat, clean, pleasant and careful. If I ever need another plumber, Sullivan would be my first option.
March 12, 2020

5 Stars rated.

Great service....just a little pricey for labor + a new garbage disposal that was installed.
March 11, 2020

5 Stars rated.

Great + quick service. Knowledgeable service technicians. Just a little pricey.
March 11, 2020

5 Stars rated.

Glenn Reis was a great help explaining every step to me, about the installation of my furnace and thermostat. He was courteous and pleasant, I enjoyed talking with him. And thanks again for the travel mugs.
March 11, 2020

5 Stars rated.

Ryan and Jake came out to replace my dryer gas pipe and cap a line at my gas meter. Both were professional and knowledgeable. Ryan was able to answer all my questions and did an awesome job. They were very pleasant. I will definitely be using them again!!
March 9, 2020

5 Stars rated.

Mark came out for my twice annual check up, this time to check my A/C and found that somehow it had become disconnected when I had a new thermostat installed over the Winter. He stayed for close to two hours until he found where the problem was and then fixed it. Been using these guys for over 20 years and will continue to do so
March 9, 2020

5 Stars rated.

Had a VERY slow drain that I could not fix myself. Called Sullivan and they were at my house 2 hours later. Identified the problem and gave me a price before starting any work. Had the drain working like new 45 minutes later. Cleaned up everything and was very professional and courteous and easy to get along with. I will be using Sullivan for all of my plumbing (and HVAC) needs in the future as well. Highly recommend!
March 5, 2020

5 Stars rated.

Great service as usual, Brandon. Thank you!
March 4, 2020

5 Stars rated.

I am very happy with the service and I am very happy that I did call when I did, nick answer all of my questions and I answer all of his questions, very honest.
March 2, 2020

5 Stars rated.

Columbia gas came on one of the coldest days in February and shut off my gas. Sullivan came out the same day gave me a reasonable quote and was able to start the work that day. The entire team was friendly and very professional. Would recommend to friends and family.
March 2, 2020

5 Stars rated.

We always deal with Sullivan Super Service! Speedy service & all the technicians our very knowledgeable! Brandon was the one we had the last time & he was very efficient, knowledgeable & solved our problem accurately & explained everything to us. I trust Sullivan Super Service & do not need to go anywhere else for plumbing, heating & air conditioning.
March 1, 2020

5 Stars rated.

no comment
February 28, 2020

5 Stars rated.

Bob & Ian were friendly, courteous, knowledgeable, & professional. They spent most of their day at our house completing our new air cleaner installation and servicing our furnace and air conditioner units.
February 27, 2020

5 Stars rated.

Bob and Ian spent most of today installing our new Aprilaire air purifier. They also serviced our furnace and air conditioner. They were courteous, explained everything in detail, left the furnace room as clean as they found it, I could go on... The prices are a tad up there, but, the excellent service and positive attitude of these gentlemen make it a no brainer!
February 26, 2020

5 Stars rated.

I had Greg over to snake our line today and he was awesome. Very nice and knowledgeable. Explained everything really well and super personable. Great price for this service too. Highly recommend
February 22, 2020

5 Stars rated.

Always a pleasure working with them. Professional, on time, and helped me figure out the best options in my budget
February 21, 2020

5 Stars rated.

Great servic.E Great service!
February 20, 2020

5 Stars rated.

Sarah and Ryan were just the best! Representing the company very well!
February 19, 2020

5 Stars rated.

Ryan was just terrific! He explained everything as he went along and just did a great job! Will ask for him again! Serve call from their offices was also very professional! They made the unpleasant reason for being here very pleasant indeed!
February 19, 2020

5 Stars rated.

Greg came fast to help "Super Greg" very very patient and understanding I will call again no doubt!Professional!!!
February 19, 2020

5 Stars rated.

Completely satisfied with the work done. Timely, honest, friendly, great people.
February 17, 2020

5 Stars rated.

I cannot thank Sullivan enough! Matt was so courteous and attentive to keeping me in the loop every step of the way! Scott, Tom, Jake, Jack, and Jim were all so kind, informative, and helpful! This was such an unexpected financial burden and the whole company was willing to work with me and provide me with the best service and as cost effectively as possible! I seriously was so impressed with the customer service all the way down to the financing (I think Maureen) couldn’t be happier with the work and the people. Thank you all!
February 14, 2020

5 Stars rated.

We have been a part of the Sullivan family for 18 years now. The techs are knowledgeable and explain your opinions. We know our home is in good hands with Sullivan
February 14, 2020

5 Stars rated.

We love Sullivan! We have been with them for 18 years now. Laura is our newest tech and she does great work . They always give us options and do the job same day so no waiting around and they get it right the first time. We feel like family ?
February 14, 2020

5 Stars rated.

We love Sullivan! We have been with them for 18 years now. Laura is our newest tech and she does great work . They always give us options and do the job same day so no waiting around and they get it right the first time. We feel like family ️
February 14, 2020

5 Stars rated.

Scott D was wonderful! He was very knowledgeable and explained everything he did. He wasn't pushy and understood what we needed and got it done!
February 13, 2020

5 Stars rated.

Nick was fantastic to discuss my project. While we did not use Sullivan for this, Nick has earned my trust. I look forward to the possibility of working with him in the future. Maureen was extremely pleasant and accommodating.
February 13, 2020

5 Stars rated.

thorough service as usual and fast response to my service request
February 12, 2020

5 Stars rated.

My husband and I are extremely satisfied with the prompt, thorough service we received today on our two sink hook ups with Sullivan. Ryan S and Bob A were professional, proficient and left the work areas in perfect condition. We will be calling them for any future plumbing needs.
February 11, 2020

5 Stars rated.

Ryan Storer arrived at my house about 20 minutes after I called and had the problem fixed in 10 minutes. Ryan is one of the most pleasant service persons I have ever met in my 60 years. This is the second time he has been here and I would request him every time if I could!
February 11, 2020

5 Stars rated.

Heating, Plumbing and cooling
February 11, 2020

5 Stars rated.

I am very pleased with the entire experience. Glenn knows his business and made all aspect easy to understand.
February 10, 2020

5 Stars rated.

I have used them for both plumbing and hvac. They arrive quickly and are honest and upfront about costs!
February 10, 2020

5 Stars rated.

The service was quick and the servicemen were informative and super nice. I had a very serious sewage issue and though it was expensive, they kept me informed the entire process of what was being done, why it needed to be done, and how much it was going to cost. It was a necessary, though unpleasant expense, and after seeing how hard they all worked, I realized it was worth the money invested. I appreciated the crew so much and I would highly recommend them in the future. Thank you to All who helped me through this unpleasant sewage experience and made it a little less painful.
February 9, 2020

5 Stars rated.

Ryan and Maureen were both great, helpful, courteous! Good experience.
February 7, 2020

5 Stars rated.

Maureen was friendly and very helpful. She arranged for a technician to come out to fix the garbage disposal that day. Fifteen minutes later Ryan S. arrived. and ten minutes later the disposal was working! Ryan is the most pleasant service person I have ever met. His great personality and cheerful smile really put a positive spin on my day. Thanks Ryan!
February 6, 2020

5 Stars rated.

Service was prompt, fair, informational and all around a great experience!
February 6, 2020

5 Stars rated.

The service was exceptional. Ryan S. was great, honest and forthcoming. Sarah W. Was very courteous and helpful as well.
February 6, 2020

5 Stars rated.

Wonderful service. Prompt when called and do the job right the first time
February 5, 2020

5 Stars rated.

Had a backed up main in the basement. Guys came the same day as call and worked for 2.5 hours to snake drain, test downspouts and we finally found my clean-out which was in the room under the porch and partially cemented over. That's where the clog was. They unclogged the drain and re-capped the clean-out. They provided different options for me to consider and were professionals front to back. Would call them back in a heart beat.
February 4, 2020

5 Stars rated.

Glenn was great! He's very knowledgeable, responds to your messages in a timely manner, and personally came out to review his team's work when we had a new boiler installed.
February 2, 2020

5 Stars rated.

Ryan is an excellent worker as a Sullivan Service employyee. Sullivan should be very proud to have someone of his caliber working for them. Ryan has work for me on previous projects providing the same professionalism. I would recommend him for future oppotunities.
January 30, 2020

5 Stars rated.

Ryan was very helpful with the repairs to my bathtub. He assessed exactly what needed to be done and explained how he would approach the necessary tasks to complete the work. I found the work to be rather tedious since is was in close quarters but Ryan had very little problem in getting the job done. He cleaned up after he was finished and thanked me for allowing him to do the work as representative of Sullivan Service Team. I would recommend Ryan to perform any sort of work for me due to his work ethnic, his politeness and respect for his company.
January 30, 2020

5 Stars rated.

Nick came to fix a problem with the plumbing. Always happy with Sullivan. Great work.
January 30, 2020

5 Stars rated.

Fast, knowledgeable, polite and affordable. My plumber from Sullivan was everything I was hoping for and more. He diagnosed the problem swiftly, came up with a reasonable and coat effective solution within minutes and finished his work. I have nothing but good things to say about this company and I thank my technician, Ryan S., for a job well done.
January 29, 2020

5 Stars rated.

Maureen in the office was very nice and helpful Gregg the technician opened our drain in minutes We had another company open this same drain and when they left we would still get some water in the floor. Now it is nice and dry. I’ll be call Sullivan Super Service from now on
January 28, 2020

5 Stars rated.

Did a great job diagnosing a problem with a drain, and didn't charge me for what didn't work. Would (and will!) call them again.
January 27, 2020

5 Stars rated.

Knowledgeable plumbers that do great work. They were very helpful when they walked me through how to shut my water and gas off to my hot water tank at 10 o’clock at night on the phone. Ryan & Erica came the next day promptly and installed a new hot water tank for me. They cleaned up and was very careful carrying my old hot water tank out of my house; no mess. I recommend them.
January 24, 2020

5 Stars rated.

Thank you for the prompt service! Scott and Lloyd were friendly polite and professional. Explain the options available and we're able to remedy sewer problem within 45 minutes. Would definitely recommend to anybody needing drain services. Five stars for both service and price. Thanks again! Glenn
January 24, 2020

5 Stars rated.

The technician, Ryan, was prompt, personable and competent. I would use their company again.
January 24, 2020

5 Stars rated.

Had a very pleasant conversation with Maureen, she was extremely helpful and setting me up with a technician because my furnace quick working. Brandon was the technician that came over to my house he was very polite and informative. He got my furnace up and running in no time , Thank You Sullivan Super Service for two Top Quality Personnel that you have in your staff. If I need you again, I will absolutely give you another call.
January 23, 2020

5 Stars rated.

no comment
January 21, 2020

5 Stars rated.

Scheduling an appointment was very easy, and the rep was very kind and responsive. Scott and Jason were extremely helpful when they came to my house. They took the time to make sure I understood the system in my house and options for future repairs and maintenance. They were kind and courteous. I highly recommend.
January 21, 2020

5 Stars rated.

Laura our service technician did a great job assessing our plumbing issues. Scott our camera technician did a fantastic job. Great customer service from both parties. Provided a good estimate and explanation of the problem and came up with multiple solutions, all varying in price. I felt like I had options and understood the issue at hand.
January 16, 2020

5 Stars rated.

I highly recommend Bob Anderson!! Absolutely exceptional service, he came and is very polite, courteous and timely. I fully trust his work and will use him every time. I tell all my friends and family about Bob and Sullivan Super Service!! A
January 14, 2020

5 Stars rated.

Could not recommend Bob Anderson enough! Superb technician! I recommend to all my friends and family! Timely, courteous and professional. Ask for Bob every time!!
January 14, 2020

5 Stars rated.

My furnace has never been so quiet or ran so efficient until having Sullivan, HVAC guy's work on it.. Definitely one of the best yet, I highly recommend them!
January 10, 2020

5 Stars rated.

SSS is exceptional in its knowledge, quality of work, and customer service. We couldn't be more pleased with the people who have helped us. They are honest, kind, and fun to have around. They do their best for their customers and that's a rare thing to find today. Glenn R and Brandon S should be cited in particular for their care and concern in making sure all was done right. We look forward to a continued relationship with you in the future.
January 10, 2020

5 Stars rated.

My plumbing situation turned out to be way more complicated than initially thought. These guys spent so much time at my house and didn't leave until the job was finished at 8:15 PM! This was a very frustrating 24 hours and they really helped make a bad situation better. Their calm and positive demeanor was much appreciated as well.
January 9, 2020

5 Stars rated.

Brandon, was very professional, prompt, and he made sure that I understood the work that he needed to perform. Brandon, cleaned up after the work he done and explain how everything worked afterwards. I appreciate how fast the service call was dispatched to repair my furnace. I'm a very happy and satisfied customer, my furnace never ran so quiet and efficient. Thanks guys!
January 9, 2020

5 Stars rated.

Nick H. came to do a furnace check for me. It was just routine. He is extremely courteous and professional. He answered my questions. He was one of the original workers who came and installed my furnace. Everyone at Sullivan has been extremely professional and nice. He is a model employee and they are lucky to have him working for them.
January 7, 2020

5 Stars rated.

BobAnderson has been to our house twice this year. Once for a plumbing problem and the other for boiler maintenance. He is a very professional, thorough individual and makes sure that everything is working correctly. Bob is a super nice guy and a pleasure to work with. On 1-6-20 a technician came to my house to repair my toilet. He initially stated perhaps we should replace the toilet because the internal parts were very expensive. When I told him they were not, he then told me he could discount the work and give me various figures and went all the way down to $190.00--best price--EVEN THOUGH I HAD A SERVICE CONTRACT. The part[s] in question ran from $11.00 to $17.00 on Amazon. So in effect I was charged around $175.00 for 5 to 10 minutes labor, even though I had a service contract. While the service technician was very nice I believe he was trained to be disingenuous--my opinion--since this same scenario played out with another plumbing firm I used. I changed from them when they told me an a/c part cost $300.00 when I found the same part on the internet for $29.00. Sullivan Super Service is a friendly and responsive company with excellent service. But utilizing a service contract with them is a waste of money in my opinion. For example, a year ago I had a plumber do the same work on an upstairs bathroom and charged $160.00--without a monthly service contract. I did not use them again as I wanted an all inclusive company for plumbing heating and a/c. I am very disappointed in today's charge and I have cancelled my contract with Sullivan and explained my concerns with them via phone.
January 6, 2020

5 Stars rated.

Not familiar with Sullivan so I was a bit skeptical, Nick one of the technicians was able to quickly and neatly clear our main drain. He was very knowledgeable as well as friendly and I would refer him to anyone. Thanks Sullivan and Nick for making this a painless experience.
January 6, 2020

5 Stars rated.

This was the first time I ever used Sullivan's Service and will probably be a customer from now on. The service tech's were knowledgeable, polite, and efficient. They will diligent in their service to ensure my total satisfaction. I could tell by their work ethic that they took pride in their job.
January 4, 2020

5 Stars rated.

Excellent Service. My problem was immediately addressed the same day I called and the problem was fixed.
January 3, 2020

5 Stars rated.

Had some severe plumbing issues and Jake F. solved them promptly and professionally on a Friday. He was very pleasent to work with as well. This is the 3rd or 4th visit from Sullivan for various issues and all the techs have been phenomenal. Good employees make the company - not the other way around - so it's no wonder these guys do a lot of business. I recommend them every chance I get.
January 3, 2020

5 Stars rated.

Had some severe plumbing issues and Jake F. solved them promptly and professionally on a Friday. He was very pleasent to work with as well. This is the 3rd or 4th visit from Sullivan for various issues and all the techs have been phenomenal. Good employees make the company - not the other way around - so it's no wonder these guys do a lot of business. I recommend them every chance I get.
January 3, 2020

5 Stars rated.

Nick contacted me before arriving to let me know when to expect him. He diagnosed problem provided an estimate and professorial performed work. Highly recommend Sullivan and Nick.
January 2, 2020

5 Stars rated.

I guess I couldn't post another review, I did post one about a month ago. I give an 5 star all the way
January 1, 2020

5 Stars rated.

I had several faucet problems and Ryan came out 12/30, gave me the estimate. I agreed and he repaired and replaced everything he quoted. Sullivan has done several other jobs for me and I've always been quite pleased, as I was this time.
January 1, 2020

5 Stars rated.

Ryan S. was fantastic - as we have come to expect from Sullivan!
December 30, 2019

5 Stars rated.

Jake arrived on time and made a great job. He solved the drain problem. He is also so friendly and nice guy. Thanks for everything and all the information. I appreciated it.
December 29, 2019

5 Stars rated.

Ryan the tech was great. Knowledgeable, friendly and effective. He diagnosed the problem and then solved it in no time.
December 28, 2019

5 Stars rated.

The service person was very knowledgeable and helpful.
December 24, 2019

5 Stars rated.

I had a very difficult-to-diagnose issue with an uncommon boiler going kaput. Brandon worked with me and included me in the thought process for diagnosis and was open to ideas for solutions in a very collaborative and mutually respectful manner. I really appreciate that.
December 23, 2019

5 Stars rated.

Scott and Matt came out quickly after my call to Sarah this morning. This was actually the second time we had to call for the same clogged sewer line. After clearing the line one more they found a second broken section of the line. Scott sent me an estimate that I can send to the insurance co to get this repaired correctly. They are always friendly and efficient. I would never think about calling anybody else except these guys for service. Thanks Sullivan Super Service!
December 23, 2019

5 Stars rated.

Excellent Service. Full disclosure of work and costs. Work done efficiently and without issues. Bob and Maureen were very easy to work with. Will call them again for future work.
December 21, 2019

5 Stars rated.

I had Sullivan give me a bid on an AC and furnace replacement. Glenn was extremely thorough in his inspection of our house, offered multiple options and explained the tradeoffs between them. Prices were in line with the other bids that I got, but Glenn was much more thorough than most of the others. Would definitely recommend to anyone replacing a furnace or AC.
December 21, 2019

5 Stars rated.

We had old lines that were failing. Spoke to Scott who set up the replacement of the lines. Sarah W communicated the info for replacement and Mark B and Matt F did the work. They did an excellent job. It went smoothly. All persons at Sullivan were delightful to work with. I would recommend they highly.
December 20, 2019

5 Stars rated.

Great service and professional employees. Sullivan is my go to company for all things plumbing!
December 19, 2019

5 Stars rated.

Last week I had some major plumbing work done by Matt and Ryan. They were both very polite and informative. While the price was alittle high, you get the type of service you pay for. A week later, I had a question about resetting the toilet which I did myself, as I had other work I need to do before the toilet was put in place. I called Sullivan Plumbing at 11am, and they had Ryan there by 3pm! Ryan assured me that there was no issue. I signed up for their service plan as I really liked how they did business!! Good Job guys!!
December 19, 2019

5 Stars rated.

SSS is very detail oriented. They have the customers best interest in mind. If you had equipment installed by another company and are now working with SSS, be sure to ask SSS to make sure your equipment is hooked up and is operating the way the machine is designed to operate. Our old furnace was not performing the way it should and ultimately failed. SSS replaced it for us.
December 19, 2019

5 Stars rated.

I have been on a service plan with Sullivan for the past 2.5 years. They are absolutely phenomenal! Excellent customer service. Very reliable and easy to work with. I had another positive experience today.
December 18, 2019

5 Stars rated.

Sullivan service is the best. Today's technician was Ryan. He was knowledgeable and contacted a restoration company himself when he saw no visible signs of leakage. I appreciate Maureen keeping me abreast of when I would be seen.
December 17, 2019

5 Stars rated.

The customer rep called me early enough yesterday to let me know my furnace could not be checked due to emergencies elsewhere. She rescheduled me for today. Ryan came today and checked my furnace. Now I feel safe knowing my furnace is working properly. I am satisfied with the service. Cyndee J
December 17, 2019

5 Stars rated.

Thank you so much for the 5 stars, John! They make us so happy. We look forward to serving you again!
December 13, 2019

5 Stars rated.

I highly recommend Sullivan. Unbelievable service. My thanks to Scott and Jason and the service rep who took care of me when I needed it the most. Thank you so much.
December 12, 2019

5 Stars rated.

I highly recommend Sullivan. Unbelievable service. My thanks to Scott and Jason and the service rep who took care of me when I needed it the most. Thank you so much.
December 12, 2019

5 Stars rated.

The service quality is excellent. Ryan was very helpful solving the problem. Thanks a lot.
December 11, 2019

5 Stars rated.

Fast, convenient and affordable.
December 9, 2019

5 Stars rated.

The web pages you have for customer reviews are confusing and difficult to use. For me, they never act the same way twice. Google just takes me to a map. I cannot leave a review there. Then the system asks me if I was able to leave my review. When I say no, it takes me to "review buzz." Your customers should not have to jump through a bunch of uncertain hoops just to post a review. Time spent stumbling through these pages is time wasted. The review collection system is an obstacle and disincentive for posting reviews.
December 9, 2019

5 Stars rated.

Had a small leak from drain pipe joint. Jenell was very quick to arrange emergent service. Nick arrived and fixed the problem very quickly. Result -- problem was fixed almost as soon as it appeared. Well done!
December 9, 2019

5 Stars rated.

Had a sewage drain service on a Wednesday and the problem was worse than anticipated. I was able to immediately schedule a line repair job and the next not only did the team show up, but they were able to complete the job in 1 day. Everything far exceeded my expectations, from the initial day to the follow up job and completion. At no time did I feel pressured or talked down too. Scott and Matt did a great job on attempting to unclog my sewer line on Wednesday and Scott was very helpful setting me up with a Thursday service call. Matt and Tom did a great job on Thursday with the service call my sewer line needed. Not only did they do the service call well, they also took the time to explain to me what they were doing. Would not hesitate to call again if I needed services they provided. Thank you
December 5, 2019

5 Stars rated.

Had a sewage drain service on a Wednesday and the problem was worse than anticipated. I was able to immediately schedule a line repair job and the next not only did the team show up, but they were able to complete the job in 1 day. Everything far exceeded my expectations, from the initial day to the follow up job and completion. At no time did I feel pressured or talked down too. Scott and Matt did a great job on attempting to unclog my sewer line on Wednesday and Scott was very helpful setting me up with a Thursday service call. Matt and Tom did a great job on Thursday with the service call my sewer line needed. Not only did they do the service call well, they also took the time to explain to me what they were doing. Would not hesitate to call again if I needed services they provided. Thank you
December 5, 2019

5 Stars rated.

The technician, Matt, was absolutely excellent. Spent as much time as was necessary answering all questions I had. Will highly recommend Sullivan. Update: called Sullivan for an unrelated plumbing issue. Jason and Scott were at my house in under an hour, it was a difficult issue but they went the extra mile to address it and got it fixed 100%. Would recommend sullivan for any service call, the service is absolutely top notch.
December 5, 2019

5 Stars rated.

Chris and Jason were very professional. They installed our new furnace, air cleaner and humidifier. They did a great job and cleanup was perfect. Everything was explained and they went out of there way helping with covering old holes from our previous thermostat.
December 4, 2019

5 Stars rated.

Bob was helpful and honest about the issues with my furnace which I appreciated and will definitely recommend to others
December 4, 2019

5 Stars rated.

Nick a fine job at solving my water heater problem.
December 2, 2019

5 Stars rated.

Ryan S was very nice, worked quickly, and answered all questions.
November 27, 2019

5 Stars rated.

Greg was super personable and friendly without being overpowering. He didn't mind my chatting with him and looking over his shoulder as he worked. He explained everything he was doing. I hired Sullivan via HomeAdvisor to replace a kitchen faucet (I supplied the faucet itself). I consulted with Greg on other home maintenance issues related to water/plumbing. I was pleased with the quality of the work, the promptness of the service, and the friendliness of all staff to whom I spoke, who made me feel like a valued customer even though this was my first time to use Sullivan. They are a little pricey but with this service experience I feel it was worth it. Would definitely hire again.
November 26, 2019

5 Stars rated.

Ryan from Sullivan Super service installed my new kitchen faucet this morning. Perfect! Thanks, Maureen, for getting me on the schedule so soon.
November 26, 2019

5 Stars rated.

Been using these guys for over 20 years. Always prompt and courteous and get the job done right.
November 25, 2019

5 Stars rated.

Jack was great! He was on time, courteous and efficient.
November 25, 2019

5 Stars rated.

Jack, the technician, came exactly when he said. He quoted an expensive cost, but was able to help me reduce it. I certainly appreciated that. He then proceeded to fix the problem. Unfortunately, the drain stopper was leaking. I called and he came back the next day exactly when they said and, so far, so good everything seems okay. He was personalble, nice and efficient. Thanks!
November 24, 2019

5 Stars rated.

Fast, friendly, efficient & very informative. Chris, Jim & Glenn were great to work with & job was done, to my satisfaction, on the day scheduled. Very satisfied and would highly recommend.
November 22, 2019

5 Stars rated.

Thomas did an excellent job! He was polite, efficient & thorough.
November 20, 2019

5 Stars rated.

100% professionalism from start to finish! I so appreciated that someone answered the phone right away when I called the first time. Someone was at my house the very next day! The tech was polite and knowledgeable, and explained all of our options in great detail. I'll definitely use them again!
November 19, 2019

5 Stars rated.

A sluggish drain lead to a camera snaking of my house drains revealing my cast iron pipes were significantly deteriorated and needed to be replaced. After reading multiple reviews of various plumbing companies, I settled on top rated Sullivan Super Service. The friendly receptionist who answered my call and scheduled my appointment left a great first impression. Scott came out to assess the affected area and give me a quote. He arrived on time (earning an 'A' right off the bat!), immediately offered to put on protective boots to keep my carpets clean (his consideration added a ' ' next to the 'A') and spent over two hours answering my myriad of questions and explaining the process (his patience tacked a '*' onto his A !) The quoted price, after applying double discounts for both my veteran and senior status coupled with 0% interest/same-as-cash financing with an affordable monthly payment, had me happily signing a contract. Scott scheduled me for Tuesday - Friday of the following week. Thomas and Jake showed up right on time the following Tuesday, explained the procedure for that day, patiently answered all my questions, put up plastic dust barriers in work areas, disconnected and moved my appliances out of the laundry room and set to work. Although they had to go in and out of the garage repeatedly to get equipment from their truck, they were quite conscientious about quickly closing the garage door to ward off the below freezing temps. To no fault of theirs, the garage door cable snapped, breaking one of the door windows and cracking the top of the door. They immediately informed me and called a garage door repair service, covering the total cost of the cable, cracked door and broken window repairs. Despite the set back, all planned work for the day was completed and work area left neat. Wednesday, the guys arrived bright and early for a day of jackhammering/digging/PVC pipe laying and didn't leave until all scheduled work was completed close to 8:30 that night. Thursday, they finishing laying new pipes and covered them with all the dug dirt. The guys were far more patient than I was waiting on the subcontracted cement truck that arrived over an hour late. Thomas worked meticulously to replicate the driveway surface pattern on the new outside cement while Jake and an assistant worked diligently inside to spread the cement evenly. Thomas and Jake worked painstakingly to get a smooth finish on all floor cement before cleaning up and leaving for the day. Friday, Thomas and Jake arrived right on time. They did some detail finishing cement work around some tight areas, reconnected the washtub, washer and dryer, washed all their handprints off the walls, swept and washed all the floors and driveway, did a walk through with me for my final approval and finished by noon. Amazing! I was so impressed with how punctual, gracious (despite my zillion questions, multiple requests and one anger outburst) responsible, skilled, considerate and conscientious Thomas and Jake were throughout the 3 1/2 days of working at my home. Their committed work ethic, expertise and outstanding people skills are what make Sullivan Service Super! I HIGHLY recommend this A * plumbing company and will definitely use them for any future plumbing needs (but, hopefully, that won't be any time soon!) A MOST satisfied customer!
November 19, 2019

5 Stars rated.

Bob and Maureen were very helpful and courteous! Thank you
November 15, 2019

5 Stars rated.

the servicemen sent to my house were prompt and professional. they explained everything i asked them to and did a quality job to complete my service call. i highly recommend using sullivan super service, they will be my first call if i ever need anything again
November 15, 2019

5 Stars rated.

Sarah was especially helpful on the phone. She assigned a technician to come out the same day we had a problem with our furnace. She was friendly and knowledgeable. Nick, the technician Sarah sent to our house, is clearly experienced and enthusiastic about his work. He did a great job of explaining what he had to do to get our heater working properly. He also gave us useful tips about preventive maintenance. would definitely recommend Sullivan for heating and cooling service.
November 15, 2019

5 Stars rated.

I received excellent service from Maureen by her quickly getting Nick to us to fix our furnace. Nick was very professional, assessed the problem, secured the necessary parts and promptly fixed our furnace. I couldn't be more pleased with their customer service.
November 14, 2019

5 Stars rated.

They are very respectful and they get the job done, they also clean up after they get done working.
November 14, 2019

5 Stars rated.

Bob Anderson was very helpful, looked beyond the surface problem to make sure there wasn't a worse issue, suggested alternatives, and set up a follow up so I can get replacement quotes. This is my second time working with Sullivan Super Service, they are always professional and get the job done the way you want it.
November 13, 2019

5 Stars rated.

Although I was not present for the inspection, my husband reported the technician was knowledgeable, courteous and relayed valuable information about future maintenance. We would use his service again definitely.
November 13, 2019

5 Stars rated.

Mark and Janell were great! Exceeded my expectations.
November 12, 2019

5 Stars rated.

Really would refer everyone to you and am so glad and appreciate you sending Nick to help us out.
November 11, 2019

5 Stars rated.

As always, Sullivan was fantastic. Fast, early service on the only day I could get off. Ryan was knowledgeable & considerate. He fixed my plumbing issues in no time. This is the second time I have called Sullivan & and they did not disappoint.
November 11, 2019

5 Stars rated.

To start of your receptionist set the tone by being so friendly and helpful. Even when I called back to check if there was someone coming as it was getting late she remained calm and reasuring. Your service rep arrived around 4pm and immediately I could see he was going to be knowledgeable,kind and get the job done well.The basement is where we needed the work done to get up to code plus Kay and I new there where a lot things very wrong and dangerous in the set up down there plus a lot of calcium around . Nick took his time explaining every thing to us and kept us updated on the work.He truly loves his job and it shows. This fine young gentilman can come to my home any tim
November 8, 2019

5 Stars rated.

Scott D and his helper Jason came to investigate my sewer problem and estimate the cost to fix. They both were very friendly and knowledgeable taking time to explain each aspect of the problem. Their costumer service was above and beyond what I could hope for.
November 8, 2019

5 Stars rated.

Ryan was just here to perform our annual heating system maintenance. He provided excellent service as do all Sullivan technicians. Administrative staff is also excellent. Since we moved to Pittsburgh six years ago, we've had a maintenance agreement with Sullivan for heating, A/C and plumbing. Technicians always explain recommended service, giving us options and answering all our questions. Administrative staff always respond quickly to schedule service both during and after regular business hours. Sullivan responds very promptly to emergency situations. We highly recommend Sullivan Super Service! Laurie & Bill Matchneer.
November 8, 2019

5 Stars rated.

Ryan was just here to do annual maintenance on our heating system. He provided excellent service today as do all Sullivan technicians. Administrative staff members are also excellent. Since we moved to Pittsburgh six years ago, we've used Sullivan for heating, A/C and plumbing. They are very responsive in emergency situations. Technicians always explain the recommended service and answer all our questions. We highly recommend Sullivan Super Service. Laurie & Bill Matchneer
November 8, 2019

5 Stars rated.

Mark and Jason were great. They cleaned up when they were done and were quick and efficient. I would recommend this company and the guys.
November 7, 2019

5 Stars rated.

Scott is a wonderful person trying to solve my problem.
November 6, 2019

5 Stars rated.

Excellent service
November 6, 2019

5 Stars rated.

Help was very professional and pleasant.
November 5, 2019

5 Stars rated.

Matt Fontana teamed with Nick Hotujec to upgrade our basement laundry plumbing, which was aging badly. In fact, we had them re-plumb the entire laundry. They did an excellent job: new water lines for washer and deep sink, new hoses to washer, new standpipe drain for washer, new laundry and kitchen drain PVC, new clean-out, etc. Materials and tools used were first-rate. Workmanship evident in the final result was impressive. It was a day-long job for the two of them. They are dedicated and skilled professionals. We are delighted with their work.
November 3, 2019

5 Stars rated.

At the conclusion of a previous service call during which Nick Hotujec performed our seasonal furnace check and repaired an emergent malfunction, he pointed out a drain line from our kitchen and basement laundry that showed significant corrosion. He noted several other potential problems in the laundry. He provided us with a written set of his notes, cataloging all the issues. We asked him to work up an estimate. He provided us with a range of options, from just doing what was needed all the way up to a complete upgrade of the laundry plumbing, including installation of a stand pipe drain for the washing machine, a new deep sink, and all new water lines and hoses to the sink and washer. When we opted for the upgrade, he solicited specific details from us as to what kind of faucets we preferred, etc. It was a day-long job for Nick and one other technician -- Matt Fontana. The were a great team. The quality of materials and workmanship evident in the final product was impressive. The laundry corner of the basement looks so much better. And we are sure the upgrade will forestall many leaky problems that would otherwise be coming down the road. Nick and Matt did an absolutely great job and we are delighted with the result.
November 3, 2019

5 Stars rated.

Our furnace malfunctioned two days before our previously scheduled pre-winter HVAC check. Sarah very quickly got us moved up on the schedule. Nick H. performed some very skillful trouble shooting and came up with a diagnosis that completely surprised me. I had been convinced the problem was in the thermostat. No so! Nick cleaned out a blocked drain channel buried deep in the furnace -- and the unit functioned properly thereafter. Nick returned to perform additional channel cleaning and complete our seasonal system check. There was no charge for any of this service because we are monthly subscribers. Over the past six years, we have come to trust and rely upon Sullivan Super Service. They have never let us down. Nick H. is the latest in a line of competent and professional technicians dispatched to assist us.
November 3, 2019

5 Stars rated.

Ryan from Sullivan Super Service did my Fall furnace check-up and talked to me about some faucets I’d like to replace. He is very knowledgeable and professional. Renee is always very courteous when I speak to her on the phone, also, and schedules my appointment when it’s most convenient for me.
November 2, 2019

5 Stars rated.

I have trusted my boiler to Sullivan since I bought the home 9 years ago. They are always professional - show up the day they're scheduled, give a heads up when they're en route, wear booties in the house - and their technicians seem knowledgeable about their work. My system stopped working, and Brandon S. did a thorough check of all the components, found the proble
November 2, 2019

5 Stars rated.

Jack was extremely helpful and did a great job. We had a particularly difficult plumbing problem, one that other plumbers had said was not solvable. Jack figured out what was and what was not possible, and took on a task that turned out to be very difficult because a faucet being replaced had been installed improperly and was corroded to the point of having to be cut and ground out; our original plan was to repalce the sink and faucet together, but the sink was put in so that removing it would have caused excessive damage to our kitchen cabinets. Jack got the faucet job done, everything works, and our kitchen is now much better than before.
November 1, 2019

5 Stars rated.

These guys, Nick and Brandon, know their stuff. Very satisfied!
October 31, 2019

5 Stars rated.

These guys, Nick and Brandon, know their stuff. Very satisfied!
October 31, 2019

5 Stars rated.

ALWAYS FIRST CLASS SERVICE. BOB A. IS A WORLD CLASS TECHNICIAN. SUPPORT STAFF VERY COURTEOUS AND A PLEASURE TO DEAL WITH.
October 29, 2019

5 Stars rated.

laura is a great tech,she told me all she did. and showed me what needed to be done.sullivanis a great company
October 28, 2019

5 Stars rated.

Consistently good experiences with Sullivan Services and our most recent visit last week with service technician Nick Hotujec was no different. Nick was fantastic! What a nice, respectful and knowledgeable person - he loves what he does and was engaging and helpful. Thank you also to Maureen for easy appointment setting!
October 28, 2019

5 Stars rated.

Excellent product and installation
October 27, 2019

5 Stars rated.

Appreciated the service provided by Sullivan Super Service. The technician conducted himself in pleasant and professional manner.
October 26, 2019

5 Stars rated.

Very good, professional and helpful service. I am very happy with my experience with Sullivan
October 25, 2019

5 Stars rated.

Excellent service and technician from beginning to end. Will definitely call Sullivan for all plumbing needs going forward. I finally found an awesome fair plumber.
October 25, 2019

5 Stars rated.

We have used Sullivan Super Service for the past eleven years. We originally needed someone to service our old boiler system. Since then we have used Sullivan Super Service on six different plumbing and heating projects. They are very knowledgeable and offered us options for every project. Their work is excellent and we would strongly recommend them.
October 25, 2019

5 Stars rated.

Excellent rep. Came when they promised. Called to let us know they were coming. Diagnosed the situations and then provided estimates on the spot. Price was fair to us so we elected to do the work with Sullivan and they nailed it perfectly. I will use them going forward for all plumbing installs and repairs.
October 24, 2019

5 Stars rated.

As an owner of an older house, every fall I make a point to have our furnace inspected. It's convenient to have the Sullivan Service plan and its reassuring to know that the Sullivan technicians are knowledgeable and thorough in the furnace inspection process. Today's technician, Bob A*******, was especially helpful, providing me with sound advice on what needed to be done today to promote reliable furnace operation this winter and what I could do to support the efficiency of our furnace throughout the winter. Since our furnace is 15 years old, we also discussed the possibility of replacing it sometime in the not too distant future. I appreciated the fact that he took the time to explain what needed to be done now and in the future. i also appreciate Maureen's friendliness and responsiveness when I call to set up an appointment. **** ****-SSS customer for 15 years
October 24, 2019

5 Stars rated.

Ryan, was professional, courteous, knowledgeable Great Company on time and reasonable
October 24, 2019

5 Stars rated.

Nick was very knowledgeable. He explained everything in detail that had to be done
October 23, 2019

5 Stars rated.

Excellent plumbing service!
October 23, 2019

5 Stars rated.

Bob was great: polite, trustworthy, competent, clear -- and he fixed the problem
October 23, 2019

5 Stars rated.

Bob was terrific. He was efficient, informative, unassuming, trustworthy -- and he fixed the problem. Sullivan is definitely worth keeping as the guardian of our plumbing, heating & cooling.
October 22, 2019

5 Stars rated.

Excellent! Responded promptly! Great communication! Professional and courteous! Got us back up and running!
October 22, 2019

5 Stars rated.

The men who were here were quick courteous and professional
October 21, 2019

5 Stars rated.

Laura was quick, courteous and professional
October 21, 2019

5 Stars rated.

Always wonderful!
October 20, 2019

5 Stars rated.

Great Service!
October 19, 2019

5 Stars rated.

it was great service and are telling everyone about it ryan was great service tech
October 18, 2019

5 Stars rated.

Brandon was great, very informative and cared about resolving my issues.
October 17, 2019

5 Stars rated.

Greg and his team responded quickly to our needs and got the job done efficiently and within budget.
October 17, 2019

5 Stars rated.

I'd love to recommend Ryan who found the problem with my noisy, phantom-flushing toilet.    He also gave me 3 options as solution.   I am happy that this "least invasive" option worked beautifully. So he is knowledgable.Ryan also conducts himself professionally. He was courteous and thoughtful, put booties on his shoes before entering my home. I appreciate very much that he took time to do this which helps keep my house clean.Doretta
October 16, 2019

5 Stars rated.

Brandon S was our Service Technician with Sullivan Super Service. He was excellent. We are so happy with his service we are calling again for our furnace and plumbing needs, and we're asking for Brandon. The service was prompt, neat, he explained everything to us. We couldn't be happier.
October 16, 2019

5 Stars rated.

Very nice, clean , informative as to what the problem was and the solutions to resolve the issue. Office staff was very personable and polite. Thank you guys!
October 15, 2019

5 Stars rated.

They came and replaced my old boiler with a new one in 8 hours. That included bleeding the system twice, replacing a thermostat, clean up and their lunch break. They were friendly and answered my questions. So far boiler working fine.
October 15, 2019

5 Stars rated.

They came and replaced my old boiler with a new one in 8 hours. That included bleeding the system twice, replacing a thermostat, clean up and their lunch break. They were friendly and answered my questions. So far boiler working fine.
October 15, 2019

5 Stars rated.

Laura was wonderful. She explained everything she was doing and why she was doing it. She also explained the results in language a lay person could understand. Also was a good listener. Through our conversation she was able to recommend other services that would keep our property comfortable. Thank you for having such good people working for you.
October 15, 2019

5 Stars rated.

Bob Anderson has been to our house twice this year. Once for a plumbing problem and the other for boiler maintenance. He is a very professional, thorough individual and makes sure that everything is working correctly. Bob is a super nice guy and a pleasure to work with.
October 15, 2019

5 Stars rated.

Ryan was great...friendly, professional and knowledgeable!
October 14, 2019

5 Stars rated.

I had called to schedule my annual furnace checkup and Maureen was very professional and friendly. On Friday, the 11th, the office kept me updated as to when to expect Ryan. It was an extremely busy day for them with emergencies. Ryan arrived late in the day but was very professional in checking the furnace and making sure that we didn't have any problems.
October 14, 2019

5 Stars rated.

As always Sullivan Service was great - thank you Mark for your creative thinking and hard work installing the utility sink!
October 12, 2019

5 Stars rated.

We've been having Sullivan Service do our furnace inspections for a few years now and have always been very satisfied. This time was no different. Mark called to tell me he would be here in 10 minutes and he was. He took extra time to check something which was questionably probably because the furnace has not been being used yet. He was very professional and respectful, prompt and courteous. We will continue to trust this company with our furnace inspections. And we got our prize for scheduling this! Thank you. ******
October 11, 2019

5 Stars rated.

Furnace check was done efficiently and annual discount cost makes it very affordable .
October 8, 2019

5 Stars rated.

Robert A was great. He is just like everyone in this company. They all great. When you call they make you feel important. I will only have this company work in my house. Plus you feel safe with this company and staff. I have use them for 5 years.
October 8, 2019

5 Stars rated.

Great service. Great, knowledgeable people. Totally professional. DH, Point Breeze
October 7, 2019

5 Stars rated.

Very professional, friendly and fast excellent service.
October 5, 2019

5 Stars rated.

Matt did a very good job. He was at my house last year for my furance check too.
October 4, 2019

5 Stars rated.

Matt and Jason were respectful, and quick with the service. They explained the changes that needed to be made every step of the way. I really appreciate you all fixing my house trap.
October 4, 2019

5 Stars rated.

We had a great experience with Sullivan! Matt D. was very efficient, professional, and friendly. He did a Super job and made sure everything was to our liking before he left. Highly recommended!
October 4, 2019

5 Stars rated.

You all were great! Will recommend you to all my friends.
October 3, 2019

5 Stars rated.

I recently had to get my house trap replaced because the cast iron pipe was rusted and this was causing back flow into the house. Matt and Jason were very professional and did excellent work. The job was much tougher than expected because the house trap was under my back basement wall. I was kept updated throughout the whole process. I felt the service was top quality. They also mopped the basement floor, when they were done, which I really appreciated. Thank you!
October 3, 2019

5 Stars rated.

I am so glad I chose Sullivan's! Very through and will be using them to for my plumbing issues too. Great job guys!!!
October 2, 2019

5 Stars rated.

I would highly recommend Sullivan company. I was alerted to when my technician would arrive at my house. Ryan my technician was very thorough and took the time to inspect furnace. Other companies take 5 minutes to inspect furnace. Ryan was professional and very knowledgeable. As I mentioned earlier I Highly Recommend.
October 2, 2019

5 Stars rated.

We were impressed with the friendly, professional service we received from phone calls to field Rep,Glen, and the wonderful time spent learning about your Company and products.
October 1, 2019

5 Stars rated.

Sullivan Super Service has a top notch staff that provides excellent customer service with fast responses. They are extremely knowledgeable and leave me feeling confident in the work that they performed. I would proudly and gladly recommend them.
October 1, 2019

5 Stars rated.

Brandon provided excellent service, we'll definitely use Sullivan again! Excellent communication in advance from both Brandon and the office. Brandon explained things in terms we could understand, I never felt talked down to. The price for our furnace check was very reasonable. Thanks!
October 1, 2019

5 Stars rated.

I am always very satisfied with the service I receive from Sullivan's. The office staff, Maureen and Jenell, is always friendly and courteous when scheduling service appointments. Brandon, the technician who inspected my furnace arrived promptly and was knowledgeable and professional.
October 1, 2019

5 Stars rated.

Very satisfied with all aspects of service! Mark was pleasant and clear in his explanation of the work that he did. When the work was complete he walked me through the repairs completed, it was very efficient and clean at completion. We will call again if we need anything. Ann Davis
October 1, 2019

5 Stars rated.

Excellent communication! Nick my service tech thoroughly explained everything he was going to check and went over everything when finished. Nick was very honest, personable and professional. So glad I called Sullivan Super Service for my furnace check this year! I have peace of mind knowing my furnace and ac systems are now going to be checked twice a year by Sullivan Super Service!
October 1, 2019

5 Stars rated.

Maureen was very friendly and helpful in setting up an appointment. Greg couldn't have been nicer and showed a genuine concern about my clogged kitchen drain. He explained all of my options and worked diligently until the drain was cleared. Truly I was left with a warm and fuzzy feeling as was he. Real professionals all around.
October 1, 2019

5 Stars rated.

Maureen was very friendly and helpful in setting up an appointment. Greg couldn't have been nicer and showed a genuine concern about my clogged drain. He explained all of my options and worked diligently until the drain was cleared. Truly I was left with a warm and cozy feeling as was he. Very professional company all around.
October 1, 2019

5 Stars rated.

The contractor was extremely knowledgeable and concerned about giving us what we needed within a reasonable budget. He was friendly, helpful and detailed about the work to be performed. I would highly recommend this company due to their professional capabilities and caring demeanor.
October 1, 2019

5 Stars rated.

Laura was amazing in fixing a leak that two other "professional" plumbers from another company failed to do. I will use Sullivan from now on; I even signed up for their service plan. Great people and great company.
September 30, 2019

5 Stars rated.

Mark arrived on time and quickly evaluated our request for a water heater. He gave us 2 options. We chose the tank-less option and he put us on the schedule for a service call at our convenience. Mark was polite and very respectful and finished the job the same day. He also had a assistant named Greg that was also very courteous and respectful .I was quite satisfied with both of these techs.
September 29, 2019

5 Stars rated.

As always they were on time and on target. Completed the fall furnace check and did so efficiently. Checked the furnace filter for me and assured me all was working well. It is nice to see a familiar face each time and that person (Matt) is very professional and friendly. Also they schedule based on your time frames and always call 30 min before arrival. No surprises.
September 28, 2019

5 Stars rated.

Wonderful work. Very thorough and professional
September 27, 2019

5 Stars rated.

Scott, Nick, and Jake were all great. They were took their time communicated what was going on when my drain could not be cleared. Explained the quote options in great detail. I have never had such a good experience with a service person …
September 27, 2019

5 Stars rated.

The technician, Matt, was absolutely excellent. Spent as much time as was necessary answering all questions I had. Will highly recommend Sullivan.
September 27, 2019

5 Stars rated.

Great service, Laura was great. Arrived on time was quick, diligent and thorough. Will look forward to using them in the future! 2nd review. Ryan came by today. I am again very happy with the service. I would very much recommend them again.
September 25, 2019

5 Stars rated.

The contractor was extremely knowledgeable and concerned about giving us what we needed within a reasonable budget. He was friendly, helpful and detailed about the work to be performed. I would highly recommend this company due to their professional capabilities and caring demeanor.
September 24, 2019

5 Stars rated.

Ryan was extremely knowledgeable and courteous, I could not have been any happier with him!
September 23, 2019

5 Stars rated.

Excellent experience from start to finish. No pressure from initial call and setting of same day appointment to visit from personable and knowledgeable technician. Could not have been more pleased!!!
September 23, 2019

5 Stars rated.

Great service, Laura was great. Arrived on time was quick, diligent and thorough. Will look forward to using them in the future!
September 20, 2019

5 Stars rated.

We made an appointment with Sullivan to do a thorough check of our heating and air conditioning systems. Their technician arrived promptly, and noticed some deficiencies in both systems. He sketched a range of options. He got right to the point, and dealt with our questions insightfully. He explained the pros and cons clearly and openly. His visit provided us with a valuable basis for a later talk with a Sullivan representative about possibly replacing the systems. Because we immediately had full confidence in both of these people, we decided to go ahead and replace both systems. The job was scheduled very conveniently for us. We have very high confidence in this firm.
September 19, 2019

5 Stars rated.

They are always prompt and very polite. Their technicians are very knowledgeable.
September 19, 2019

5 Stars rated.

Great job. Showed up On time and was very professional. Made sure to get me the best price.
September 19, 2019

5 Stars rated.

Sullivan technicians have always been friendly, courteous, informative and professional.
September 19, 2019

5 Stars rated.

Wonderful people. Wonderful service. Definitely would recommend to anyone.
September 18, 2019

5 Stars rated.

Professional technical and customer service
September 18, 2019

5 Stars rated.

This company is absolutely amazing. They are so nice a d friendly even under extreme circumstances. They were here for hours trying resolve the problem. If I could give them higher then a 5 star I absolutely would. Thank you so much to all that were here not just the ones listed here.
September 17, 2019

5 Stars rated.

Terrific company. Best in the area: generous with information; courteous; ready to present different options. First choice of plumbing services.
September 17, 2019

5 Stars rated.

AWESOME !!
September 17, 2019

5 Stars rated.

Nick M and another technician performed my winter service inspection last Friday. Very professional and personable. The inspection was quick and efficient. Everything is working fine..
September 15, 2019

5 Stars rated.

Ryan S. is fantastic service technician. Love SSS! Please remember to make the 1/2 hour arrival calls so I can put my pets away. Was forgotten this time, and at least once before.
September 15, 2019

5 Stars rated.

Matt was on time and professional. He has done work at my home before, and I would gladly have him again.
September 15, 2019

5 Stars rated.

Maureen is always so pleasant and accommodating and makes it easy to schedule an appointment. Bob is friendly, thorough, knowledgeable, trustworthy, and professional -- totally top notch. Service from Sullivan is definitely Super!
September 12, 2019

5 Stars rated.

Maureen is always so pleasant and accommodating and makes it easy to schedule an appointment. Bob is friendly, thorough, knowledgeable, trustworthy, and professional -- totally top notch. Service from Sullivan is definitely Super!
September 12, 2019

5 Stars rated.

Excellent customer service with no hassle, no pressure sales tactics. Performed assessment professionally. Will likely hire to do the work that they quoted for me.
September 12, 2019

5 Stars rated.

Great info and always courteous. Thanks!
September 10, 2019

5 Stars rated.

Scott and Jake were great. Very professional and explained everything they were doing. Very polite when asking about what they should do and how they would work in our home. Communication from scheduling with the office to arrival time on the day of the work being done was superb. I highly recommend this company.
September 7, 2019

5 Stars rated.

Excellent, service. Appreciated the free sewer estimate (not offered by most places)!
September 7, 2019

5 Stars rated.

I called Sullivan for a problem I was having and they responded quickly. Very helpful and nice to work with. I would call them again if I were to need their help.
September 7, 2019

5 Stars rated.

The guys at Sullivan install furnace hot water tank and air condition and they did a great job Chris and his crew thank you job well done
September 7, 2019

5 Stars rated.

Sullivan has done the plumbing and heating in my parents house since the early 90’s. The service is fantastic. The technicians all are very knowledgeable. Very friendly service, and most importantly they do the job right. Highly recommend Sullivan Super Service. It’s really super.
September 4, 2019

5 Stars rated.

Just letting you know. Your broom and dust pan were left behind I placed it out on the front porch. Otherwise. Great job on the furnace installation along with the redirection of the duct work
September 4, 2019

5 Stars rated.

Mark B was knowledgeable, efficient, and pleasant. Sullivan’s technicians have consistently provided exception service. I am glad I chose them to install and service my furnace.
August 31, 2019

5 Stars rated.

Everything was professionally handled. I was kept aware of the Technicians arrival time. Had to wait around an extra day due to a part not being available but that is not the fault of the Tech or Customer Service rep.
August 31, 2019

5 Stars rated.

Exceptional service.
August 31, 2019

5 Stars rated.

Good work and knowledgeable staff make this a service I would use again.
August 29, 2019

5 Stars rated.

He was very good. Did a great job. But all the tech and office personal do a great job.
August 29, 2019

5 Stars rated.

The service was quick, and effective. They were very knowledgeable and took the time to explain the process and what work needed to be done. Will use the service again.
August 28, 2019

5 Stars rated.

Called at 830. Had a tech at my door by 930. Work was completed by 10. Perfect job
August 27, 2019

5 Stars rated.

What can I say. I called their dispatcher. Gave a 30 minute window. They came they worked. They killed it in under 30 minutes. Nothing but professionalism
August 27, 2019

5 Stars rated.

Greg was professional and respectful! He fixed our clog in no time at all
August 27, 2019

5 Stars rated.

Greg was very friendly and respectful! He got the clog out in no time and saved us from a more expensive repair!
August 27, 2019

5 Stars rated.

Ryan S. Was great! Really good guy.
August 24, 2019

5 Stars rated.

mark b came out and gave an estimate on the work I wanted done. very friendly and professional finished the work in a timely fashion. completely satisfied.
August 24, 2019

5 Stars rated.

Had a technician named Ryan S. come out to fix my leaking foist. Wonderful experience! He’s a very down to earth southern guy. Very relatable and well spoken. Fixed the problem in less than 30 minutes and was a pleasure to talk to. My wife also said he was, “easy on the eyes.” Thanks for all your help Ryan and good luck to you and your family buddy!
August 23, 2019

5 Stars rated.

Both Laura S and Maureen were professional and helpful. Laura was the technician that came to the house and did our furnace and plumbing check. She explained what problems we had and told me what she would consider priority items that needed fixed when I have the money to do it. I have had nothing but good experiences with everyone I have dealt with at Sullivan Super Service.
August 23, 2019

5 Stars rated.

Both Laura S (technician) and Maureen R (office) were helpful and very professional. Laura came in did the furnace exam and plumbing too. She made notes and took pictures to show me issues and did not pressure me to fix anything right away. She gave me her recommendations as to what should be priority and even gave me an estimated cost. I have been using Sullivan Super Services for a few years now and have never been disappointed.
August 22, 2019

5 Stars rated.

Matt D. was awesome as always. I never look forward to seeing him (nobody likes repair bills) but he makes the process a delight. Thanks
August 22, 2019

5 Stars rated.

Excellent professional, friendly service from the technician and customer service. Can’t find one complaint.
August 20, 2019

5 Stars rated.

Brandon came to do a/c check and furnace filter replacement- excellent job!! Maureen was the person who took my call- very pleasant and professional. Wonderful people working for your company!!
August 20, 2019

5 Stars rated.

We had a difficult plumbing problem with water spilling into our family room. I contacted SSS and they had someone come to my home immediately. In addition because the leak was not readily visible it took awhile to finally locate it and today Bob A******* was finally able to address the problem. It was very a difficult task and it needed someone with Bob's experience to solve. Kudos to Bob, Renee and the SSS team for their prompt and professional help. I was so impressed with their good work and friendly dispositions and professionalism that I signed up for an a/c and boiler service contract. Great work by everyone and a great big thanks from me and my wife.
August 19, 2019

5 Stars rated.

Are technicians were Ryan and Jacob, both were professional and personable(have two very energetic dogs that did not bother the guys at all would pet them and even would toss the ball for them). Had two jobs a new water heater and reworking a kitchen drain. Each job was explained in detail before starting. At the end of each job you would not have known that work was done all old parts were taken and each area was as clean and neat as is was before the job. Could not be happier with Sullivan,Ryan and Jacob.
August 18, 2019

5 Stars rated.

Mark is an excellent professional whose accurate diagnostics leads to repair what really needs to fixed. Uh His high skills make him the right professional for the right job. Great job for a reliable Company! Leo & Lisa
August 18, 2019

5 Stars rated.

They were very professional and came out to a neighborhood slightly out of their operating area which was very much appreciated!
August 18, 2019

5 Stars rated.

I had a clog in the sewer line. Scheduling was speedy, within one hour from my call I had Sullivan's technician cleaning sewer pipe at my house. Very pleased with the service.
August 16, 2019

5 Stars rated.

Excellent work and timely service by Mark B. and everyone who assisted. Scott's diagnostics were most valuable. Will use your service again.
August 15, 2019

5 Stars rated.

Matt came to check our furnace's condition for the upcoming winter and found that everything was fine. He changed the filter as well. He was very pleasant and I appreciated his reassurance as to the condition of our furnace.
August 15, 2019

5 Stars rated.

on time job done right no mess to clean up price affordable
August 14, 2019

5 Stars rated.

Nick and Matt did a great job from explaining the plan for the drain repair, informing us of modifications to the plan once they opened the floor and completing the job by the end of the day. Clean-up was acceptable given the nature of the work. All employees were positive, courteous, and competent.
August 13, 2019

5 Stars rated.

GREAT SERVICE!!!!
August 13, 2019

5 Stars rated.

GREAT SERVICE!!!!!
August 13, 2019

5 Stars rated.

The receptionist and the technician were friendly and professional and did an excellent job taking care of my needs.
August 13, 2019

5 Stars rated.

Have been with Sullivan Super Service approximately 3 years. Matt is a Super Service Technician. Always prompt, sociable, very knowledgeable of his skills in the heating, A/C and plumbing fields. Would refer anyone without a doubt. Thank you Matt and Renee. Your number 1!
August 12, 2019

5 Stars rated.

Courteous, informative, and very helpful. great service from the customer service to the tech.
August 12, 2019

5 Stars rated.

Ryan S. and Jim M. were both polite and professional- they arrived on time and went over the days schedule with me before starting. I was happy that they got the job done without destroying my plants in the front garden. I was very impressed with the whole process. Thanks!
August 11, 2019

5 Stars rated.

I had two hot water radiator lines moved and a bathroom faucet installed, they were quick to do all the work the same day, no hassles, very friendly and informative, willing to answer all questions and immediately took suggestions for ways to do the job to suit my preferences. I'm glad I found them, will be using them again, I highly recommend for anyone who wants reliable people who are quick and professional and knowledgable and personable!
August 9, 2019

5 Stars rated.

These guys were great!! Excellent work, prompt, reliable, nice, honest. We needed a MAJOR job done, and they came out to give an estimate not long after we called, then came the next day to start. They were very fair in their pricing and actually came in under their estimate. Very professional. Highly recommend!!
August 9, 2019

5 Stars rated.

Matt D. was a very competent, professional, friendly technician. He did not over sell me, he simply provided information for me to make informed decisions. Sullivan Super Service has a customer for life!
August 9, 2019

5 Stars rated.

Employees very polite and courteous I was disappointed with the fact it took so long to get issue completely fixed.
August 9, 2019

5 Stars rated.

Very helpful
August 9, 2019

5 Stars rated.

This was my first experience with Sullivan’s. I had originally got an estimate from another company, but for various reasons just didn’t feel confident with them. Then I called Sullivan’s, and I’m very glad that I did! Communication with Maureen and Greg was prompt and pleasant, and Greg was able to complete the custom install job of a new gas grill to fit the budget! I am very pleased and would highly recommend! Thanks SSS!
August 7, 2019

5 Stars rated.

This was my first experience with Sullivan’s. I had originally got an estimate from another company, but for various reasons just didn’t feel confident with them. Then I called Sullivan’s, and I’m very glad that I did! Communication with Maureen and Greg was prompt and pleasant, and Greg was able to complete the custom install job of a new gas grill to fit the budget! I am very pleased and would highly recommend! Thanks SSS!
August 7, 2019

5 Stars rated.

I was really grateful that they could squeeze me in on the same morning that I called for help!
August 7, 2019

5 Stars rated.

World class service!!
August 6, 2019

5 Stars rated.

They were awesome, courteous, kind and true to their word. Will definitely refer to other customers in need of quality work. I'm happy to have been introduced to this company. ********* *
August 6, 2019

5 Stars rated.

Team members were professional and very helpful. Fine work done by the tech, above and beyond what I had expected.
August 1, 2019

5 Stars rated.

These folks restored my faith in service providers. They communicated with me throughout the process and were amazing to work with on my clogged floor drain. Honest and reliable service at a reasonable price.
August 1, 2019

5 Stars rated.

They were very prompt and professional. When they were unable to unclog the drain after inspecting it they left an estimate of the work that would have to be done to remedy the situation. Even though they were here for a substantial amount of time, they did not charge me for the call.
July 31, 2019

5 Stars rated.

Sullivan Super Service came through for me again, this time on an emergency plumbing leak. They were able to make an appointment immediately. Mark B showed up on time, worked quickly, accurately, and excellently, all the while displaying good humor and an intelligent outlook. And the price was very reasonable. I cannot recommend Sullivan too highly -- they are awesome!
July 31, 2019

5 Stars rated.

After a scheduling mixup on my end caused us to miss our original appointment Sarah and Renee were extremely understanding and friendly to deal with. They scheduled me in that day. Greg arrived on time and was incredibly professional and friendly as well. He did an excellent job in repairing the leak and did not leave until we had tested the drain pipe several times with different flow rates. I will definitely be calling again should the need arise.
July 30, 2019

5 Stars rated.

Greg and Renee were both extremely professional in accommodating my schedule and completing the repairs that were needed. I will definitely call again should I need additional services.
July 30, 2019

5 Stars rated.

Ryan is outstanding, does great, fast, clean work, and always gives me sound advice.
July 30, 2019

5 Stars rated.

Excellent service. Very professional.
July 28, 2019

5 Stars rated.

Very informative and professional
July 27, 2019

5 Stars rated.

No Comment
July 26, 2019

5 Stars rated.

The guys did a terrific job diagnosing the problem with our house-to-street rain downspout drain. Then they came out and repaired the clogged section in the in-ground pipe from the house to the street. Can't thank them enough for doing a outstanding job. All Sullivan people were friendly and courteous. Thanks guys for a great job
July 24, 2019

5 Stars rated.

Great attention to our needs. Thanks!
July 23, 2019

5 Stars rated.

I have no complaints. Ryan was friendly and professional. He showed up when he was supposed to and the work was done quickly. We’ve had no problems with the repairs so far.
July 20, 2019

5 Stars rated.

VERY SATISFIED!!! Greg did a great job.
July 19, 2019

5 Stars rated.

Greg was extremely professional and friendly. He was a pleasure to deal with. He did an excellent job finding the shower part we needed and had it repaired quickly. VERY SATISFIED!!!
July 19, 2019

5 Stars rated.

Very happy with service. everything was explained simply and directly. Team was very helpful and pleasant. I recommend their services.
July 18, 2019

5 Stars rated.

First off, Ryan was my service person. He was extremely polite, easy to talk to, on-time and knowledgeable. Setting up the appointment was easy and I was called to let me know when Ryan would arrive. I would have given one star, but Ryan was great and the additional star is for him. My issue came with pricing. I was told that I would need the top and bottom thermostat replaced on my 80 gallon water tank. I pre-priced these parts on-line at a total of $33 for my exact model. I was quoted a price of $797 for parts and labor. Was also quoted $3,400 for a new tank as an alternative option. Let's say that it takes 2-hours to replace the thermostats, that would equate to approximately $350 and hour for labor. Now assume a new tank was $1,500, and it took two hours to install (generous), that would be $950 an hour. OK, $2,000 for the tank, $700 an hour for labor. My whole reason for calling Sullivan was because of the excellent ratings I found on Google. I generally don't write reviews, but I had to in this case.
July 16, 2019

5 Stars rated.

Matt was an excellent representative for Sullivan. Extremely professional and personable. Arrived in a timely manner and got the A/C repaired on a very hot day!!!!! Truly Satisfied, *** * **** ***
July 16, 2019

5 Stars rated.

MAREEN WAS VERY CORDIAL AND THOUGHTFUL TO SCHEDULE A QUICK SERVICE APPOINTMENT WHEN WE HAD WATER LEAKING OVER OUR CARPET. RYAN SHOWED UP ON TIME TO QUICKLY DIAGNOSE OUR PROBLEM. RYAN WAS VERY PROFESSIONAL AND HELPFUL. THEY ARE 5 STAR EMPLOYEES.
July 15, 2019

5 Stars rated.

Great service! Would recommend to anyone. Definitely will use their service for all future plumbing needs.
July 14, 2019

5 Stars rated.

Have used Sullivan for almost 20 years. Appreciate the excellent work and customer friendly staff. Thank you Sullivan for many years of problem solutions. JEF
July 12, 2019

5 Stars rated.

I reached out to Sullivan to service/troubleshoot some issues I was having with my HVAC and Nest. The appointment process was incredibly easy, Maureen was exceptionally nice and had all the history of the system readily available inclusive of install and subsequent service checks. Furthermore, she was able to accommodate a last minute scheduling change for me. Matt and Jack, the 2 service technicians were professional, courteous, and thorough with their service. They fully explained the issue and were able to resolve within 2 hours. I will definitely use them again.
July 11, 2019

5 Stars rated.

I reached out to Sullivan to service/troubleshoot some issues I was having with my HVAC and Nest. The appointment process was incredibly easy, Maureen was exceptionally nice and had all the history of the system readily available inclusive of install and subsequent service checks. Furthermore, she was able to accommodate a last minute scheduling change for me. Matt and Jack, the 2 service technicians were professional, courteous, and thorough with their service. They fully explained the issue and were able to resolve within 2 hours. I will definitely use them again.
July 11, 2019

5 Stars rated.

Maureen and Ryan were beyond nice.
July 11, 2019

5 Stars rated.

OMG! Since making the phone call while in distress about a flooding basement, Maureen could sense the urgency in my voice and sent God's angels - Scott D. & Matt R. to my rescue. Everything ran smoothly, Scott thoroughly explained step by step what was going to happen, Matt expeditiously completed the task at hand and impeccably replanted my bushes & landscaped! I am more than pleased with their work - I'm ecstatic! I would highly recommend this company!
July 10, 2019

5 Stars rated.

OMG! Since making the phone call while in distress about a flooding basement, Maureen could sense the urgency in my voice and sent God's angels - Scott D. & Matt R. to my rescue. Everything ran smoothly, Scott thoroughly explained step by step what was going to happen, Matt expeditiously completed the task at hand and impeccably replanted my bushes & landscaped! I am more than pleased with their work - I'm ecstatic! I would highly recommend this company!
July 10, 2019

5 Stars rated.

Brandon S was awesome He arrived time and immediately started to diagnose the problem Every time he thought it was corrected something else was wrong after two trips for parts it is now working. He went above and beyond so that I would be comfortable. He did not stop until he got solved. I recommend Sullivan Super Service. Thanks Brandon S. your the greatest..
July 9, 2019

5 Stars rated.

Great company to work with. Thomas was fast and professional. Thanks for the great job.
July 8, 2019

5 Stars rated.

The service technician arrived early and solved my problem quickly. I defintely recommend them!
July 2, 2019

5 Stars rated.

Service was excellent and service an efficient and courteous.
July 2, 2019

5 Stars rated.

I appreciated you accommodating my work schedule and the great work that your company always does.
July 1, 2019

5 Stars rated.

As always the service was great! Thanks Brandon S!
July 1, 2019

5 Stars rated.

Scott, Sarah and others I talked with were polite and helpful. Team did not meet the "window" to get to my home as scheduled, but I received a call that Scott was running late and he did arrive within the hour afterward. They diagnosed problem and will be back to fix it. Just wish it weren't so expensive!
June 28, 2019

5 Stars rated.

Excellent service! Not only were they prompt and professional. But they were able to troubleshoot our plumbing needs and saved us some money. Ryan S. did awesome work. Would definitely recommend and use them again.
June 26, 2019

5 Stars rated.

Matt DePra was prompt, courteous, and professional. He took time to examine all the concerns I had about my plumbing and HVAC system. He wrote up the options and costs and discussed in detail all of the information. He answered my questions and set up an appointment with Sullivan's AC person to give me an estimate for a new unit. Matt is knowledgeable about his craft and I appreciate that he presented all the options for me to choose from and did not pressure me to go with the most expensive choices. Some options seemed pricey to me, but I don't have anything to compare them to, so perhaps they are average for the industry. I am happy that all my concerns were addressed and confident that Matt resolved my issues to my satisfaction. I would recommend Matt without hesitation.
June 25, 2019

5 Stars rated.

Sullivan has been doing our HVAC and plumbing work for 30 years. I trust no one else. They have replaced gas lines, AC condensers, hot water tanks, garbage disposals, installed Mitsubishi AC/heat units, unplugged drains, fixed toilets, etc etc. Their work is always professional and knowledgeable; and everyone--from office staff to techs--are polite. One aspect I really like is their prompt service.
June 21, 2019

5 Stars rated.

I have always had very good service from Sullivan. This time was no different. The service representatives were very courteous and knowledgeable. Work was done and area was left very clean. I am very satisfied
June 14, 2019

5 Stars rated.

I always am so satisfied with the service I've gotten from Sullivan. That's why I keep calling them for help
June 14, 2019

5 Stars rated.

Ryan provided excellent service. I will recommend him to anyone who requires plumbing heating and cooling services in the future.
June 13, 2019

5 Stars rated.

Ryan provided Excellent service. I will recommend him for any plumbing jobs.
June 13, 2019

5 Stars rated.

Thomas S. Terrific performance on a very demanding job. He did it all extraordinarily well. Alan Hornell
June 13, 2019

5 Stars rated.

All around great job.
June 13, 2019

5 Stars rated.

Ryan was professional knowledgeable and did a great job.
June 13, 2019

5 Stars rated.

Matt D., service technician was prompt, knowledgeable and courteous. After diagnosing the problem he gave me options for corrective action and quickly implemented them. I would recommend Sullivan Super Service and Matt D. to my friends.
June 11, 2019

5 Stars rated.

Unlike every other A/C service I called, Sullivan was able to come and check out our unit in 2 business days. Matt Depra was the one to come by, and he was polite, on time and figured out quickly what the problem was. Also cheaper than the other HVAC companies I called...so I have no complaints.
June 11, 2019

5 Stars rated.

Great service. I've left positive reviews in the past and sullivan never disappoints.
June 10, 2019

5 Stars rated.

Matt was awesome to work with. He went above and beyond in fixing our backup issue. We spoke with a friend last night and she told us of also working with Matt previously. She described the same great service and quality of work. We would highly recommend Sullivan to anyone in need of services.
June 8, 2019

5 Stars rated.

Mark did an excellent job replacing my plumbing parts. He consulted me at various stages of the job and even tested a different method to cover up the previous work.
June 7, 2019

5 Stars rated.

Matt, Scott and the whole team at Sullivan were awesome to work with during our sewer line issues. Our schedule is crazy and Sullivan worked with us over a couple week period to solve the issue. All work and options were very clearly explained along with the associated costs. Once we pulled the trigger on the multi-day job, Matt was at our house the following day. He was able to complete the job a day early and we were grateful to be able to move back into our home before we expected. The solution to our issue involved digging outside and Matt worked painstakingly on the landscaping afterwards . My wife and I wholeheartedly recommend Sullivan Super Service.
June 7, 2019

5 Stars rated.

I just had Sullivan replace a hot water heater and a couple weeks later I had them install the super quiet Mitsubishi air conditioning in two rooms of my house. The people (Chris, Nick, Jason, Brandon, and Sarah) were all very friendly, courteous, and professional. They did a great job and left the place clean. I should have done this years ago.
June 6, 2019

5 Stars rated.

Maureen was polite and helpful when I called. I was thrilled that Bob was my technician since he has done excellent work for me previously. He was polite, professional and efficient. I would definitely recommend Sullivan super service!
June 6, 2019

5 Stars rated.

They were great to work with. Prompt and efficient and went out of their way to explain everything I had to deal with. The cost was reasonable. We rate them 5 out of 5 stars and will use them again if the need arises. They saved the day!
June 5, 2019

5 Stars rated.

This was our first time using Sullivan. Bob was absolutely great. He ended up having to spend a lot more time here than he thought (even though he had plans with his family). He was very friendly, professional, knowledgeable and was originally from our area so we chatted about that as well. Oh, and he fixed the problem with our AC! I would definitely use Sullivan again.
June 5, 2019

5 Stars rated.

Awesome team went above and beyond what I call good customer service thanks for everything
June 4, 2019

5 Stars rated.

We did not end up using Sullivan Super Service because of a misunderstanding with the estimate. However, this was resolved with the utmost courtesy and professionalism. Their people are super!
June 3, 2019

5 Stars rated.

You are the BEST! Thank you for 25+ years of the best service!
June 3, 2019

5 Stars rated.

Very courteous, new his job and made some recommendations which I appreciated it
June 1, 2019

5 Stars rated.

I have been with Sullivan for many years and I have never been disappointed with the service. Yes at times the pricing may seem a lot, but the service and the dedication of the employees to each customer and each job big or small is well worth it. You never have to be afraid to call a plumber when you use this company.
May 31, 2019

5 Stars rated.

Every time I call Sullivan for help it is like calling a family member for help. Greg is very helpful and explains every thing he is doing and why he is doing it. He goes over and above the call of duty.
May 31, 2019

5 Stars rated.

I was very pleased with the service technician, Mark Blair. He was very up front with me and I will be calling in the near future to have my plumbing fixed. Thank you
May 31, 2019

5 Stars rated.

Great job
May 30, 2019

5 Stars rated.

Courteous and very professional . Did not take advantage of me .
May 25, 2019

5 Stars rated.

Both Ryan and Maureen were friendly! Thanks for the quick same day service!
May 21, 2019

5 Stars rated.

Prompt and excellent service!
May 20, 2019

5 Stars rated.

Sullivan’s always provides great service. Their technicians are professional and personable.
May 20, 2019

5 Stars rated.

Staff was very informative, both in telling me about the scope of the issues and work before starting, as well as in updating me about the status as they performed the work.
May 20, 2019

5 Stars rated.

Matt was great! Shared the options that I had with my ac and provided options with zero pressure. Will continue to use Sullivan and Matt in the future.
May 17, 2019

5 Stars rated.

Brandon was very helpful and knowledgeable.
May 16, 2019

5 Stars rated.

Sullivan comes through again! I'm always 100 percent satisfied with every aspect of their service. From the time Maureen answered my call to Brandon calling to explain to me what was going on. Sullivan is beyond five stars in every category!!! I could not be happier!
May 15, 2019

5 Stars rated.

Very helpful and friendly and I even learned things I didn't know about plumbing now I would have them do the work but the home warranty is going to take care of the problem but thank you Greg
May 14, 2019

5 Stars rated.

Bless you for your outstanding customer service and friendly, helpful staff. Greg worked tirelessly to figure out what the problem was and didn't stop until he had a solution. He kept me informed every step of the way, showed me what the issues were and kept a smile on his face the whole time. He listened to what I had to say and didn't make me feel like I was bothering him by asking questions. And he likes cats! No hesitation recommending you to anyone who needs help. Thank you, thank you, thank you.
May 13, 2019

5 Stars rated.

It's wonderful to have people you can depend on to show up on time and who are pleasant to deal with and who keep you informed of progress/problems. You have done that and have been a delight to have in my home. Thank you so much for everything you have done.
May 13, 2019

5 Stars rated.

Brandon and Nick were wonderful! Very respectful, very pleasant to talk to, informative and cleaned up well afterward. They also tried to do as little damage as possible and that means a lot to me. It's very nice to know ahead of time who is coming and what they look like. Any further issues I have, Sullivan is my go-to plumbing company.
May 13, 2019

5 Stars rated.

Ryan S. determined the problem immediately. He was articulate, knowledgeable and personable. He is a fine representative for Sullivan.
May 13, 2019

5 Stars rated.

Ryan S. was able to determine the problem immediately. He was articulate, knowledgeable and very personable. He is a fine representative for Sullivan.
May 13, 2019

5 Stars rated.

Love you all. Been with you all for 5 years. You always made me feel important. Glenn, Chris, Ryan and Jason did a great job. Words can not said how great everyone at this company are.
May 10, 2019

5 Stars rated.

All 4 guys did a great job. It all started with Glenn coming to my house. He help me get the air conditioner and under how it works. Then Ryan, Chris and Jason came and did the work. All these guy's made feel important. They clean everything up and made sure I was happy with everything. I do not use anyone else. I been with them for 5 years. Even all they office girls are great. Everyone there are friendly and great. I will stop now.
May 10, 2019

5 Stars rated.

I've always gotten good service and fair pricing from Sullivan, with friendly people on staff. I continue to go back to them because they are consistently good. I have been using them for years. Edited 5/10/19 -- Another good experience with the Sullivan team, a big repair in my bathroom that went very smoothly despite obviously being a lot of work. Very friendly & professional.
May 10, 2019

5 Stars rated.

Renee found me a convenient appointment time and Brandon Did the service call, Fast And neat
May 9, 2019

5 Stars rated.

Excellent service as always by Sullivan Super Service. My go to folks for plumbing, heating and hvac. I highly recommend.
May 8, 2019

5 Stars rated.

I recently had Rob visit twice (once for plumbing repairs, and once to install a garbage disposal). I highly recommend Sullivan Service (They're truly super :)
May 8, 2019

5 Stars rated.

5 stars Sullivan Super Service is the best. I use them for maintenance on my furnace, air conditioner, and plumbing. Their service and professionalism is excellent. I just had Mark B. today to clean and service my air conditioner for the spring/summer. Everyone from the office staff to the technicians treats you with courtesy and professionalism. They wear covers on their shoes and they clean everything up when they leave. Very prompt.
May 7, 2019

5 Stars rated.

Brandon was on time and professional. Cost was offered, reasonable, and he was able to address and resolve the issue immediately. Office staff was courteous and efficient.
May 3, 2019

5 Stars rated.

Brandon was on time and very pleasant to deal with. He gave me more estimates than I was expecting which is a great help in determining which options I have and can afford. Thank You.
May 3, 2019

5 Stars rated.

Nick was very professional. He provided valuable information about my AC unit for future concern. Arrived on time. I would recommend him to others.
May 3, 2019

5 Stars rated.

Mafk was more then helpful in our émergence, working from a very awkward position He repaired the leak Thanks Mark and Sullivan Plumbing for the quick response
May 3, 2019

5 Stars rated.

I will recommend Sullivan to neighbors, family, friends,etc. Nick &Maureen were on point. Thanks again Sullivan
April 30, 2019

5 Stars rated.

Nick was very professional and polite. He was on time and Maureen was also professional, she scheduled my service the same day. I will stay with and refer Sullivan.
April 30, 2019

5 Stars rated.

Mark was very helpful. They were quick and efficient. They also explained the problem very clearly and what my future options are for a long term fix.
April 28, 2019

5 Stars rated.

Greg the service tech was absolutely a pleasure to talk to and represented your company very well. I only want a pipe replaced I do not want to join a membership. i
April 27, 2019

5 Stars rated.

Quick response and job well done in a short time.
April 27, 2019

5 Stars rated.

A very positive experience from the women on the phone to the technician Mark Blair. Everything was explained in detail, great work done, arrived sooner than I expected. I will use Sullivan again in the future for sure!!!
April 24, 2019

5 Stars rated.

Nick came out to service the air conditioner. He replaced a part and cleaned the coils. He was very knowledgeable and explained what he had done.
April 24, 2019

5 Stars rated.

Mark arrived on time, very pleasant. gave me two options to complete the job, was finished in good time with problem solved..would definitely use this company, and mark, again
April 24, 2019

5 Stars rated.

Very professional and knowledgeable.
April 23, 2019

5 Stars rated.

We used Sullivan Super Service company for our AC and furnace maintenance for two years now. They send us the same technician who already knew our system. Matt again did a great job. He was very professional and knowledgeable. We will continue to use this company.
April 23, 2019

5 Stars rated.

had a wonderful experience w/Ryan S. and Renee M. - very courteous and helpful - Ryan went above and beyond in fixing a dripping bathroom faucet and love the much better turnoff valves he installed. Would definitely use Sullivan again - especially if the technician is Ryan or someone equally qualified, efficient and kind.
April 23, 2019

5 Stars rated.

I could not have asked for a friendlier, more courteous plumber. He answered my questions and was very persistent in finding the problem and correcting it. My recommendation goes out to anyone who needs help
April 23, 2019

5 Stars rated.

Mark was professional explained everything and offered a couple of options for my AC maintenance.
April 21, 2019

5 Stars rated.

Sullivan Plumbing employees are very helpful from the first call to the office with quick and prompt service. They are very professional and have always done a good job. I have used Sullivan in the past and will most definitely use them again.
April 20, 2019

5 Stars rated.

great experience .. thanks to ryan for going above and beyond
April 19, 2019

5 Stars rated.

Great Service! Very pleasant people. Thank You very much!
April 18, 2019

5 Stars rated.

Great Service! Thank You!
April 18, 2019

5 Stars rated.

These people are the best: good workmanship, excellent results, courtesy, and reliability. Five stars
April 18, 2019

5 Stars rated.

Mark Blair did a great job today...I sent a review via instagram on facebook. Would recommend him to others...he even helped us with an online coupon!
April 17, 2019

5 Stars rated.

Scott quickly took care of the problem and answered any questions I had.
April 16, 2019

5 Stars rated.

Both Sarah who arranged the appointment and Greg, the technician, were highly professional and helpful. Greg’s work was first rate. He showed me the problems with the kitchen plumbing, gave good advice, got the required parts and repaired the plumbing in a clean, efficient manner. The price was fair and in line with other good plumbing companies.
April 16, 2019

5 Stars rated.

These guys are the best! Responsive and proactive, they make every effort to provide an excellent client experience. The entire team is friendly and professional, and always take the time to address any questions.
April 16, 2019

5 Stars rated.

The service I received in this latest visit was super and I recommend Sullivan service to everyone.
April 16, 2019

5 Stars rated.

Matt D, Renee M, & Glenn were all professional, courteous, and extremely helpful. I am never disappointed by the Sullivan Super Service team. I know I can trust them to give me honest answers to my questions, fair prices, and excellent workmanship.
April 12, 2019

5 Stars rated.

Excellent service, always thorough, and never pushy about upselling. Nice to have a friendly voice on the phone and a familiar face at the door on an early morning visit. Thank you!!
April 11, 2019

5 Stars rated.

Today was air-conditioning check day with Sullivan. Matt called before arriving, arrived on time and was very professional. He reviewed the system, tested it and pronounced it in good working condition for another year. He reviewed a few other items and made suggestions. No pressure and finished in a very efficient time. It is nice to have a familiar face come to your door and work with a very reputable organization. Thank you, Super Sullivan Services.
April 11, 2019

5 Stars rated.

I enjoyed having Sullivan Super Service's Matt D**** check my home air conditioning system. He was courteous and was very efficient. He did a super job!
April 10, 2019

5 Stars rated.

Always excellent customer service
April 9, 2019

5 Stars rated.

Always professional, always on schedule.
April 8, 2019

5 Stars rated.

Sullivan's installed a new furnance and air conditioner last spring. I also purchased their service contracts for both devices. I was very impressed with their services and professionalism.
April 8, 2019

5 Stars rated.

Greg was very informative and friendly. Out of all the plumbers who have been to the house, he was the only one who was willing to give me a best case/worst case scenario so that I could better plan. He was up front and answered my questions easily.
April 8, 2019

5 Stars rated.

I had an air conditioning inspection. Maureen kept me informed of Robert’s arrival. Robert came and did his job in a timely fashion. Cleaned the filters and checked out the inside and outside units. Very good job.
April 8, 2019

5 Stars rated.

Very pleased. Arrived on time, was polite, efficient, and professional.
April 7, 2019

5 Stars rated.

I had Sullivan Super Service out to my home for my spring checkup. The Service Technician Mark B. Presented the company very well. He came in did his job. We spoke as he was doing what needed to be done. He answered all the questions I had for him. He represented his company vert well.
April 7, 2019

5 Stars rated.

Did all checks. And was done within a good timeline.
April 5, 2019

5 Stars rated.

Very pleased with service
April 3, 2019

5 Stars rated.

Renee was very helpful and very pleasant. Brandon also was professional and easy to work with. Once the job was completed, he left the bathroom clean. Other than the price (it was Saturday), working with the Sullivan team was a good experience.
April 2, 2019

5 Stars rated.

Starting with the first point of service rep "Maureen" and ending with "Rob" the service was top notch!!! The service rendered was exactly what I was hoping for after reading the numerous 5 star reviews while searching for a local company to handle our emergency. Thank you Maureen & Rob!!!
April 1, 2019

5 Stars rated.

Starting with the first point of service rep "Maureen" and ending with "Rob" the service was top notch!!! The service rendered was exactly what I was hoping for after reading the numerous 5 star reviews while searching for a local company to handle our emergency. Thank you Maureen & Rob!!!
April 1, 2019

5 Stars rated.

As always 100% satisfied with Sullivan! They are the best!
March 30, 2019

5 Stars rated.

Fantastic service.
March 30, 2019

5 Stars rated.

The job I want done has not even started yet, but your team made me feel so good about what will be happening I fell completely safe. I am along time customer and know if anything is not what I want you will make it right and work until I am happy.
March 29, 2019

5 Stars rated.

They are always prompt, keep appointments as promised, and very professional. Brandon has come a few times to inspect and/or repair my HVAC and he always gives me a nice summary breakdown of what would be needed. Reasonable prices as well. Thank you guys!
March 29, 2019

5 Stars rated.

Very good and fast service. Polite and informative technician. Customer service polite and knew what kind of service needed.
March 29, 2019

5 Stars rated.

scot was great,but still waiting on info for the job.
March 28, 2019

5 Stars rated.

I train customer service personnel and your people are some of the best I have worked with. Sarah, Greg and Brad, went over and above to make sure I was happy every step of the way.
March 26, 2019

5 Stars rated.

As always - Sullivan service is the best - thank you!
March 24, 2019

5 Stars rated.

Very good service
March 21, 2019

5 Stars rated.

This company has serviced my furnace and air conditioner for 10 years. They are consistently reliable and helpful. The representatives are knowledgeable and professional in their behavior.
March 21, 2019

5 Stars rated.

Always courteous service.
March 19, 2019

5 Stars rated.

Brandon did our work and was very professional and explained everything in great detail. Performed the work in a very professional manner.
March 19, 2019

5 Stars rated.

Tech. was great. He explained ev erything to me. He told me that he could get me a new toilet and install it or I could get the toilet and he would install it. The new toilet is due to be here 3/26/2019. At That time I will call you for to install it..... T>Y>
March 19, 2019

5 Stars rated.

The company was not listen on yp.com.
March 15, 2019

5 Stars rated.

Sullivan Services has been my plumbing and heating company for probably 35 years, and I have been very happy with their representatives for my plumbing and heating needs.
March 15, 2019

5 Stars rated.

Nick and Brendan were here to fix a problem with the shower head in the second floor bathroom. They were friendly, courteous and did the work quickly and very satisfactorily. They cleaned up well, and took me through what they had done . They are remarkable young men, and Sullivan Super Service is lucky to have them on board.
March 15, 2019

5 Stars rated.

Maureen at reception is always so nice and makes sure any scheduled works for us. Technician Mark Blair was thorough and made sure everything was in order and explained everything in layman's terms. AWESOME TEAM
March 14, 2019

5 Stars rated.

Maureen worked with me to get a tech out at OUR convenience. Mark was on time and made sure he took the time to correctly diagnose the problem. He gave me a "quick fix" and provided me two very reasonable quotes for longer term solutions. I would recommend yinz to ANYONE!
March 14, 2019

5 Stars rated.

Scott and Matt were very helpful so I could understand what our problem was. Very professional and informative. Now that our main sewer line has been replaced, I would like to give a shout out to Scott, Matt, Tom, Donte,Chris and Brandon for a job well done. They worked diligently on the 10 degree days to get our job done. It is obvious that your company instills a strong work ethic in each of your employees. Thanks
March 11, 2019

5 Stars rated.

Sullivan folks are always so helpful, friendly, and efficient. It is amazing to me that we've found a company that is great at actually helping us with heating and cooling issues in our big old complicated house! Thank you.
March 4, 2019

5 Stars rated.

Excellent service!
March 2, 2019

5 Stars rated.

Very good experience. Tech was knowledgeable and helpful.
March 2, 2019

5 Stars rated.

Initial visit - excellent, speedy service and assistance.
March 1, 2019

5 Stars rated.

Everyone was nice from the phone calls to the service tech, Ryan. I will definitely use them again. Ryan was very professional and helpful and answered all my concerns.
February 28, 2019

5 Stars rated.

Sullivan responded quickly to our problem. The service technician was professional. He explained everything clearly and gave appropriate options. He then made the installation within the time promised then walked me through the the work he had done making sure my questions were answered. Thank you.
February 26, 2019

5 Stars rated.

Great service. I always received prompt and professional services. The staff is very courteous and they go out of their way to make sure you are satisfied.
February 23, 2019

5 Stars rated.

We always appreciate dealing with Rob. He is professional and explains everything going on to us. So glad we found Sullivan and met Rob.
February 19, 2019

5 Stars rated.

Mark showed up on time, and stayed to diagnose the issue--the answers were not super obvious and corrected. Polite, good experience.
February 19, 2019

5 Stars rated.

Extremely timely and helpful, clearly explained options and price of repairs, thorough work made sure no other leaks were present. Brandon was freindly, highly competent and professional.
February 15, 2019

5 Stars rated.

Exemplary service from start to finish.
February 14, 2019

5 Stars rated.

Most definitely a super team. What an amazing group of people. Sarah the dispatcher took care of my request quickly and sent me a wonderful crew of people to help. Scott D who called and explained to me what the problem was and what needed to be done, Thomas S who headed the crew that installed a new main sewer drain in 2 days and found the huge cracks in the heat exchanger in my furnace, Ryan who explained heat exchangers and carbon dioxide to me and then installed the new 2 stage furnace. Also want to mention Glenn who helped me choose my new furnace and gave me space heaters to keep us warm the night we didn't have a furnace. There were also several others who assisted in the project carrying huge buckets of concrete out of the house in the rain and the snow. Everyone involved treated my home as though it were their own. My sincere thanks to all of you.
February 14, 2019

5 Stars rated.

Glenn offered excellent service. Explained everything in down to earth terms. He's a valuable member of your team.
February 13, 2019

5 Stars rated.

Matt DePra was helpful, on time and explained everything fully. Quick, efficient and friendly service.
February 12, 2019

5 Stars rated.

Matt from Sullivan super service excellent job with replacing faucet in bathroom gave me three options for the repair and was neat and efficient would highly recommended him
February 8, 2019

5 Stars rated.

Sullivan Service can always be counted on whether it’s a scheduled service or an unexpected event. It wasn’t necessarily an emergency but it could have turned into one if they hadn’t arrived when they did. They diagnosed the problem quickly and began working to resolve the issue. They were able to stop the leak and scheduled a return the next business day to resolve the issue completely. They were thorough and relatively fast. Thank you for a great job.
February 5, 2019

5 Stars rated.

Service technicians Nick and Scott arrived exactly within the timeframe I was given. After giving them a rundown of the issue they went quickly to work to diagnose and fix the issues we had. They were both very friendly, polite and knowledgeable and did a very thorough job. I was very pleased with the service and will use them again anytime an issue arises.
February 5, 2019

5 Stars rated.

Our furnace broke down on the coldest day of the year. I was glad to see that Brandon showed up because he was at our house before and knew that we had issues with this new furnace before. Brandon was very professional and empathetic. It was 57 degrees in our house without the heat and he saw that my little kids were at home. He said he would not leave the house until he fixes the problem. He kept his promise and within a few hours he changed parts and explained to me what he had done this time. Brandon is an experienced technician and clearly he learns something new every day. Many thanks!
February 4, 2019

5 Stars rated.

We were helped by several different people (for several different visits) and everyone was great.
February 3, 2019

5 Stars rated.

I was very happy with the services and would definitely recommend Sullivan to my family and friends.
February 2, 2019

5 Stars rated.

We have been with Sullivan Super Service for several years. The technicians have all been quite competent and efficient. We have been very satisfied with all the work done. The prices are high but Sullivan does have some strategies to limit costs -- like service subscriptions.
February 1, 2019

5 Stars rated.

Bob was professional, efficient, informative, and went above and beyond in his service.
February 1, 2019

5 Stars rated.

Sullivan is responsive, friendly, competent. They replaced our lead line and fixed our pipes. They had to come back a few times (through no fault of their own!), and helped us to problem solve some complex solutions. We're fans.
February 1, 2019

5 Stars rated.

They always come when they say they will, and try to send the person most familiar with your issues. Nick stayed until it was resolved. Great followup as well!
February 1, 2019

5 Stars rated.

I really appreciate the service provided for my furnace. I believe I was provided with honest information and highly recommend Sullivan Super Service.
January 31, 2019

5 Stars rated.

Bob A. came out in these bitterly cold temperatures and high winds, on time, with a courtesy ETA call to boot. He very quickly addressed my concern, to my complete satisfaction. He checked to see if there were any additional issues. Very satisfied with this service.
January 30, 2019

5 Stars rated.

Great ! Matt Ross was exceptional. His knowledge, work ethic and personality are great! Kudos to Matt, Chris, and Maureen!
January 29, 2019

5 Stars rated.

I had water coming out of my drains in the laundry room and garage. Matt was able to assess the situation, locate the water source, and fix the problem. He was so knowledgeable and had no problem doing whatever it took to get me back on track. He is a hard worker, does not waste time, and will clean up before he leaves. Oh, did I mention that he is sooo pleasant and punctual . Kudos to Matt Ross.
January 29, 2019

5 Stars rated.

Sullivan Service is the best plumbing company that I've ever had the privilege of installing and fixing my plumbing :)
January 28, 2019

5 Stars rated.

All of the above. Ryan's came to do a water damage issue in my home. He was very efficient, pleasant and answered all of my questions. l will push my insurance company to have Sullivan make the necessary repairs. I have used them in the past, and continue to have confidence in them. Thanks Ryan.
January 27, 2019

5 Stars rated.

Our furnace broke and Matt arrived within 2 hours of our phone call. He was very efficient and fixed it quickly.
January 25, 2019

5 Stars rated.

Nick was very efficient and did his work well. Maureen, as always, was extremely helpful, a joy to speak to on the phone
January 24, 2019

5 Stars rated.

Today Ryan and Renee helped me out! They were both very helpful and polite! A Sullivan
January 22, 2019

5 Stars rated.

Nick from Sullivan Plumbing and Electric came at night after another service wasn't able to find the issue. He spent time troubleshooting and came up with alternative solutions. He really cared about getting to the route of the issue. Thanks Nick!
January 22, 2019

5 Stars rated.

Scott and Matt were very helpful so I could understand what our problem was. Very professional and informative.
January 22, 2019

5 Stars rated.

Hot water tank went out on the coldest day of the year. Every other company said they couldn't help me until days later. This company said sure someone would call later that day when they were on the way. It took a few hours but eventually someone called and arrived shortly after. All they had to do was re-light the pilot light. (I had tried to do that myself but for some reason couldn't get it to light.) Anyways, it was a little pricey of a service but I was happy to have hot water again. Mark was very nice and professional and emailed me estimates for a new water tank which we probably needed. Thankyou for being the only local company that would come to my rescue!
January 21, 2019

5 Stars rated.

5 star
January 20, 2019

5 Stars rated.

is a long-time service contract customer. My recent experiences concerned two heating issues that required prompt service calls. Both calls were appropriately dealt with by the Sullivan team and while one was a tweak the other was a warranty-covered motor replacement. Both well done. Over the years there have been other issues to which Sullivan has responded on a timely basis. In all cases the technicians that have done the work have been focused and polite but I'm sure they've been "trained" by the office staff with whom it's always nice to talk, even if the talk is about some problem to resolve.
January 19, 2019

5 Stars rated.

Fantastic customer service!
January 19, 2019

5 Stars rated.

Ryan S. was extremely personable, knowledgeable and professional. He was very detailed oriented and did a fantastic job of explaining each step. Its the best customer service I've experience after dealing with numerous companies in this industry. I personally would prefer Ryan to come back for my next service calls!
January 18, 2019

5 Stars rated.

Superb service!
January 17, 2019

5 Stars rated.

I recently had my water heater replaced by Ryan S., of Sullivan Super Service. I told him what the previous technician, Nick H., from his company had gone over with me 3 days earlier, and that we could now turn off the water to the house so that the main valve and water heater could be replaced. Ryan was extremely professional and courteous, as was the customer service representative, Maureen. I had the water turned off and Ryan got right to work, explaining things as he went along. I was very impressed with the professionalism that this company, and their employees put forth. I would highly recommend Sullivan Super Service to anyone.
January 16, 2019

5 Stars rated.

Dispatch Sarah called to let me know I was next. Scott arrived with another man I forget his name. They looked and examined the job and left me with several options. He was very thorough. Their price was higher than the others I obtained.
January 15, 2019

5 Stars rated.

Everything was excellent from the short amount of time it took for the repairman to get here until he was done with the repair. Would highly recommend these guys
January 14, 2019

5 Stars rated.

Excellent customer service. I recommend them.
January 14, 2019

5 Stars rated.

The Sullivan team is very knowledgeable and friendly.
January 12, 2019

5 Stars rated.

I HAVE USED SULLIVAN SUPER SERVICE BEFORE FOR THEIR FINE PROFESSIONAL WORK ETHIC. ONCE AGAIN I WOULD LIKE TO THANK THOSE THAT PROVIDED ME WITH THEIR DEDICATION TO ME: MAUREEN R., ROBERT J. , AND DONTE I. THEY REPLCAED MY TOILETS WTH FINESS! PAUL D. EIKENBARY
January 9, 2019

5 Stars rated.

I HAVE USED SULLIVAN SUPER SERVICE BEFORE FOR THEIR FINE PROFESSIONAL WORK ETHIC. ONCE AGAIN I WOULD LIKE TO THANK THOSE THAT PROVIDED ME WITH THEIR DEDICATION TO ME: MAUREEN R., ROBERT J. , AND DONTE I. THEY REPLCAED MY TOILETS WTH FINESS! PAUL D. EIKENBARY
January 9, 2019

5 Stars rated.

Excellent job
January 9, 2019

5 Stars rated.

Excellentt teamwork from customer service to service technician. The team players were courteous, professional and solved my dilemma in a timely matter. Thank you
January 9, 2019

5 Stars rated.

In regards to yesterday’s service, excellent teamwork, beginning with customer service and ending with the service technician. Very professional and done in a timely manner. Thank you for your excellent service.
January 9, 2019

5 Stars rated.

Quick response time; Efficient friendly service at a very reasonable price.
January 8, 2019

5 Stars rated.

Plumbing & heating. The technicians are courteous and friendly, they explain the work that is being done and they clean up when they are finishd.
January 8, 2019

5 Stars rated.

Greg was friendly and helpful. He explained what work needed to be done and always had a smile. Enjoyed working with him and would like to have him the next time I need work to be done.
January 8, 2019

5 Stars rated.

We had no heat. I called in the morning and they had Matt at my house by 12:00. Prompt service was really appreciated. Matt fixed the problem and was so helpful! I will recommend Sullivan to friends and family.
January 7, 2019

5 Stars rated.

Robert was courteous and professional. Finished the work in a timely fashion. The assistant was also very helpful and courteous. Good job! Today he fixed the faucet for the wash tub and did a super job. Thanks for the excellent reliable service!
January 7, 2019

5 Stars rated.

Robert was courteous and professional. Finished the work in a timely fashion. The assistant was also very helpful and courteous. Good job!
January 6, 2019

5 Stars rated.

Bob A was friendly, efficient, and helpful! I appreciated most his professionalism and honesty.
January 4, 2019

5 Stars rated.

Very professional. All pricing up front. Fixed the problem promptly.
January 4, 2019

5 Stars rated.

Ryan was thoughtful, efficient, courteous and thorough. He installed our new toilet quickly and left the bathroom immaculate.
January 3, 2019

5 Stars rated.

Once again, Ryan to the rescue. Two new toilets being installed, one today. Special order one in a few weeks. I personally talked with Brad Sullivan and he gave me good pricing on the set. Ryan was quick, courteous and professional during the install today.
December 31, 2018

5 Stars rated.

great service. they were quick and efficient. very satisfied.
December 30, 2018

5 Stars rated.

Sullivan’s always responds quickly when I call for service and does an outstanding job. Their people are on time, pleasant and professional.
December 28, 2018

5 Stars rated.

Greg was a fantastic technician. Very friendly, knowledgeable and efficient. Would recommend Sullivan, and specifically Greg.
December 26, 2018

5 Stars rated.

Great estimate and professional service. Showed up on time for estimate.
December 24, 2018

5 Stars rated.

Service was excellent.
December 22, 2018

5 Stars rated.

(no comment)
December 22, 2018

5 Stars rated.

Very responsive, short wait times for service. Professional and courteous employees. Have used this company multiple times and appreciate the deals they offer on Groupon.
December 18, 2018

5 Stars rated.

Excellent work. Great people. Fair price! We were in a real bind with no heat and freezing temps. Ryan and Brandon got us fixed up. We'll absolutely use them again!
December 14, 2018

5 Stars rated.

Great service. Very professional. Very knowledgeable. Very thorough tech. Will refer this co.
December 12, 2018

5 Stars rated.

Prompt, knowledgeable, friendly service. Affordable prices. Would definitely recommend to others.
December 12, 2018

5 Stars rated.

Good service and friendly / Thanks for helping.
December 12, 2018

5 Stars rated.

Very professional, knowledgable, courteous.
December 12, 2018

5 Stars rated.

Professional service, prompt and efficient. They truly are Super!
December 12, 2018

5 Stars rated.

Great experience. Came on time and very professional. Also, very reasonable rate. Will use again!
December 10, 2018

5 Stars rated.

Nick arrived on time, was courteous and did his job in a timely manner. He then explained what he did and what I could do to improve the efficiency and life of my water heater and provided an estimate for the services we spoke about. All in all a good appointment and the office personnel was friendly and helpful. Good job.
December 9, 2018

5 Stars rated.

Polite and excellent work.
December 9, 2018

5 Stars rated.

The service man was excellent, he went to work immediately and knew what he had to do. Made repairs and cleaned up as needed.
December 7, 2018

5 Stars rated.

I UNFORTUNATELY HAD TO RESCHEDULE SEVERAL TIMES OVER THE COURSE OF 2 WEEKS. MAUREEN WAS MY OUTSTANDING PHONE CONTACT. SHE ALLOWED ME TO SWITCH DATES AND TIMES. MOST IMPRESSIVELY .... SHE DID THIS WITH A FRIENDLY '' IT'S NOT A PROBLEM ! ''ATTITUDE. WHAT A REFRESHING PROFESSIONAL SHE IS. WELL DONE MAUREEN ! YOU ARE AN EXCELLENT FIRST VOICE AND REPRESENTATIVE FOR SULLIVAN. NICK WAS THE SERVICE TECH. HE CALLED AHEAD AND WAS RIGHT ON TIME. ASSESSED THE SITUATION AND TALKED WITH ME ABOUT WHAT HE WOULD DOING. HE WENT RIGHT TO WORK. NICK DID NOT MIND SOME INTERACTIVE CONVERSATION. HE EXPLAINED WHAT WAS DOING AND HOW. THE MAIN FLOOR DRAIN IN MY FAMILY HOME IS THRILLED WITH NICK'S SERVICE. FLOWING FREE. I HIGHLY RECOMMEND THE SULLIVAN TEAM TO HANDLE YOUR ANY OF YOUR NEEDED SERVICES. THANKS GUYS !
December 6, 2018

5 Stars rated.

Brandon was awesome, quickly solved our plumbing problem, (fair price (as far as plumbers go lol)
December 4, 2018

5 Stars rated.

Best service ever !!!
December 4, 2018

5 Stars rated.

(no comment)
December 4, 2018

5 Stars rated.

none
December 1, 2018

5 Stars rated.

Mark was great! He diagnosed the problem quickly, discussed it with me, and fixed it quickly. I was totally satisfied with his service.
November 30, 2018

5 Stars rated.

We needed someone to come on short notice and they were very helpful! Nice to talk to, upfront about cost and process, and very accommodating to our schedule. I’ll definitely call them again.
November 29, 2018

5 Stars rated.

My daughter's boiler shut down during the holiday weekend. We called late Saturday evening, and Sullivan's had Mark Blair dispatched on Sunday morning. Fortunately, it was the pilot light which he quickly reset and heat was restored. Mark was very helpful, and carefully walked us through all the steps to relight the pilot in case it happened again. His prompt assistance & professionalism was greatly appreciated.
November 28, 2018

5 Stars rated.

Great work quality and assurance. Makes sure to keep you informed whole way through.
November 27, 2018

5 Stars rated.

Their employees were respectful and professional.
November 27, 2018

5 Stars rated.

Matt offered professional, friendly service while offering a range of options for solving our HVAC problem. I recommend Sullivan Super Services
November 26, 2018

5 Stars rated.

Matt offered professional, friendly service while offering a range of options for solving our HVAC problem. I recommend Sullivan Super Services
November 26, 2018

5 Stars rated.

Matt offered professional, friendly service while offering a range of options for solving our HVAC problem. I recommend Sullivan Super Services
November 26, 2018

5 Stars rated.

Fantastic experience from start to finish. Glen Reis did a superb job in explaining different system options and what would work best in our 95 year old home. The installation team (Chris, Matt, Ryan) worked all day and well into the evening to get our new furnace and central air up and running same day, it was a miserable cold wet day but they never let up. And Sarah has been great to work with to get everything scheduled and to be sure all our questions were answered. Thank you for a job well done!
November 25, 2018

5 Stars rated.

The 2 staff members I came in contact with both knowledgeable and professional people. The service they provided for my furnace and drainage problem were resolved in a moderate amount of time. They cleaned up to my satisfaction after the jobs were completed. Greg performed the drainage and Joe completed the furnace inspection.
November 24, 2018

5 Stars rated.

My experience was great from start to finish. Mark took the time to explain the problem, fixed it, and gave me pointers on keeping it from happening again.
November 24, 2018

5 Stars rated.

Very professional and efficient
November 23, 2018

5 Stars rated.

Great company. We love our new high efficiency furnace. Nice warm home.
November 22, 2018

5 Stars rated.

Everything went well,Ryan answered all my questions,see you next year !!
November 22, 2018

5 Stars rated.

Glenn was very professional and knowledgeable. Thanks for the great service.
November 22, 2018

5 Stars rated.

Rob, was very prompt to answer the call when it was made. He identified who was and why he was visiting me. His inspection on my furnace was very detailed and thorough. He supplied answers to my questions when asked. Rob is a very exceptional employee of the Sullivan staff.
November 21, 2018

5 Stars rated.

Brandon was courteous, professional, efficient and provided very helpful advice.
November 21, 2018

5 Stars rated.

Brandon was polite, very professional, and helpful. He really went the extra mile to fix my situation in short order. I highly recommend him!
November 21, 2018

5 Stars rated.

Excellent service. Ryan was great. Did a wonderful job. Maureen is always pleasant whenever we speak on the phone. All of the girls are very nice on the phone. They make me feel like they really care. Thanks so much.
November 21, 2018

5 Stars rated.

Robert J was prompt and friendly. He performed my heating checkup and left my place exactly as he found it. Consistent great work from this company and Robert!
November 21, 2018

5 Stars rated.

Brandon was polite, professional, and got the job done efficiently. He was very helpful and went the extra mile to more than fix the problem. I highly recommend him.
November 21, 2018

5 Stars rated.

Rob, was very prompt to answer the call when it was made. He identified who was and why he was visiting me. His inspection on my furnace was very detailed and thorough. He supplied answers to my questions when asked. Rob is a very exceptional employee of the Sullivan staff.
November 21, 2018

5 Stars rated.

Nick keep me informed as the project progressed. It took longer than anticipated, but he made sure that was good with me. He was thorough in his work.
November 20, 2018

5 Stars rated.

Brandon has been out several times to work on our finicky furnace. He has always been a pleasure and works tirelessly to figure out the issue...even when the furnace is being completely uncooperative. All Sullivan's employees wear booties and make every effort to leave the area clean when they're done. The office staff is very understanding and patient in frustrating situations!
November 20, 2018

5 Stars rated.

Matt was great but the pricing was too high. I had recently purchased a thermocoupler at Evey hardware for $10.00; I must of installed it wrong but Matt installed a new one......For $257.00!. I had a $50.00 coupon that had come in the mail but forgot to give it to Matt. That would of helped reduce the price. Not Matt's fault, I just didn't give it to him.
November 18, 2018

5 Stars rated.

Ryan S was very pleasant and good at his job. This company is the best around. I would not go anywhere else. The prices a good.
November 17, 2018

5 Stars rated.

would recommend scott,matt,donta(sic) all were very professional!
November 16, 2018

5 Stars rated.

Straight forward honest people. Knowledgeable techs.
November 16, 2018

5 Stars rated.

Always giving excellent service
November 14, 2018

5 Stars rated.

professional and timely service done right
November 13, 2018

5 Stars rated.

Matt is a clear communicator who arrived promptly, provided great services, and explained options well. Thank you!
November 12, 2018

5 Stars rated.

Nick H. was very helpful and informative. I look forward to using Sullivan in the future for my home HVAC services.
November 10, 2018

5 Stars rated.

The best of the best. We appreciated that the Rob came out at 6 pm after a long day of work. Me and my husband were in desperate need of a humidifier because of our breathing. Rob stayed till past 9pm on a Friday after working all day to help us out. Thank you!
November 9, 2018

5 Stars rated.

Showed up when promised. Got a call from their office letting me know the technician was in my area and would be there soon. Thorough check of my heating system and water tank, and advice on what might need attention later on.
November 9, 2018

5 Stars rated.

The best of the best. We appreciated that the Rob came out at 6 pm after a long day of work. Me and my husband were in desperate need of a humidifier because of our breathing. Rob stayed till past 9pm on a Friday after working all day to help us out. Thank you!
November 9, 2018

5 Stars rated.

Great services!
November 9, 2018

5 Stars rated.

Nick was very helpful and did a fast/thorough job clearing out my drain. I called and got same day service, which I appreciated.
November 9, 2018

5 Stars rated.

Matt D. and Donte were very pleasant, informative and kind. Matt worked very well while showing Dante. Matt answered my many questions and was very professional. I would call for him again as I will in the spring for air-conditioner check up.
November 7, 2018

5 Stars rated.

Matt and Renee were both courteous and helpful. It was a good experience overall.
November 7, 2018

5 Stars rated.

Very helpful and professional.
November 7, 2018

5 Stars rated.

Quickly replaced my water heater on the same day I called, and did a great job too. Thanks!
November 7, 2018

5 Stars rated.

Nick was very professional and honest. He carefully explained everything to me and wrote detailed notes. I feel very comfortable using Sullivan Super Service and will certainly use them again in the future.
November 6, 2018

5 Stars rated.

I have utilized Sullivan over the past couple of years and they have always been polite, professional and very good at explaining and diagnosing a problem.
November 5, 2018

5 Stars rated.

Bob was great! Courteous, explained everything and quickly fixed my issue.
November 5, 2018

5 Stars rated.

The service that Ryan provided was very professional and very thorough. Renee at the office made sure that we were notified when to expect Ryan.
November 4, 2018

5 Stars rated.

Appreciated the quality of service, the professionalism, and the answers to my question.
November 2, 2018

5 Stars rated.

Ever one did a excellent job the price was ok and Laura did a good filling in the holes in the lard. Great job Laura
November 2, 2018

5 Stars rated.

I have been using them for years for diffrent projects. Every time they have done a great job. This time I needed work done on my furance. And Matt. D. found the problem right away and fixed it. Very nice young man.
November 1, 2018

5 Stars rated.

I am very satisfied with the work performed by Greg to address my problem. He was very professional and personal during the whole course of completing the work on my drainage pipe in my bathroom area. It's not often that you find people of such caliber like Greg. He is truly a wonderful asset to the Sullivan Service company.
October 31, 2018

5 Stars rated.

Greg was fantastic. He answered a wide variety of questions and was beyond patient. He was professional, friendly and honest
October 30, 2018

5 Stars rated.

Wow it was such a pleasure to have Greg working on my plumbing problem. He was very punctual in getting here and explained to my satisfaction just what the job entailed. He was very professional in his presentation about Sullivan Services. The work that he completed for me was done very professionally without hesitation. His knowledge for the job was very thorough and the cleanup was on point. I would consider Greg to be an exceptional person and employee for Sullivan Services. I would definitely recommend Sullivan Services to family and other friends should the need arise.
October 30, 2018

5 Stars rated.

Sullivan Super Service was flawlessly responsive and prompt in scheduling service for us on two occasions when we had problems recently: 1) a malfunctioning thermostat: 2) a clogged kitchen drain. Renee and Maurine are always friendly, service-oriented and efficient when responding to our requests for service. Ryan S was the service technician for both calls. He was polite, cheerful, competent and efficient in diagnosing and resolving both issues. In addition to his excellent technical skills, Ryan proved to be a very personable and affable young man, able to converse intelligently on many topics. While he was fixing our thermostat and drain problems, Marsha and I found ourselves enjoying his company - Ryan is a bright, articulate and insightful person with interesting perspectives. A service visit from Ryan delivers more than just technical excellence - he gets an A for interpersonal relations. Sullivan is fortunate to have such a capable and customer-friendly employee who reflects very well on the company. We would be pleased to have Ryan on any future service call. William Gaines Marsha Kulick
October 30, 2018

5 Stars rated.

Matt arrived on time and performed the annual furnace check efficiently and without issue. Very personable and friendly. Maureen scheduled the appointment and did it based on my schedule and also notified me when Matt was on his way to my home. A dependable service organization.
October 29, 2018

5 Stars rated.

Matt was great!
October 29, 2018

5 Stars rated.

Matt from Sullivan Super service came over last week for furnace servicing. He was very professional and competent. He replaced an aging part of the furnace and explained all the details. He was also super courteous and pleasant! Saleem
October 29, 2018

5 Stars rated.

Matt, Donte and Thomas work was great. They kept me updated throughout the project and cleaned the area when completed.
October 26, 2018

5 Stars rated.

Greg was very helpful in resolving a leak under my kitchen sink and installing a new faucet. Excellent and efficient work.
October 26, 2018

5 Stars rated.

Matt DePra was excellent.
October 26, 2018

5 Stars rated.

EXCELLENT SERVICE ALWAYS VERY HELPFUL AND SUPER GUYS
October 26, 2018

5 Stars rated.

Your phone answered, Maureen, I believe, is very helpful and pleasant. She always accommodates my travel schedule, too. Mark, the technician, also was pleasant, polite, helpful and prompt. Thank you, both of you, very much.
October 25, 2018

5 Stars rated.

Nick works hard at making your company look good!!
October 25, 2018

5 Stars rated.

I use Sullivan for my own home and our rental property. They are always easy to talk to someone on the phone when you call and someone is out the next day. With our rental property they will go check out the problem and call me with an update. They'll text me photos of the issue and fix everything without me even having to take a trip. I highly recommend them for any heating / plumbing issues.
October 25, 2018

5 Stars rated.

Quick, courteous service.
October 24, 2018

5 Stars rated.

Always completely satisfied with the Sullivan Team. Very professional in every respect and competent. They do all my work. Bob Anderson was here yesterday for repair work and inspection. Could not ask for better service.
October 24, 2018

5 Stars rated.

(no comment)
October 24, 2018

5 Stars rated.

He arrived on time, called ahead and was very professional about his work.
October 23, 2018

5 Stars rated.

Mark Blair should get a promotion and a raise! He performed a thorough furnace check-up, troubleshot a separate problem, and was reassuring and clear in his explanation. Very courteous and engaging, too.
October 23, 2018

5 Stars rated.

Nick took the time to explain what he was going to do and why. I appreciated that. The best part is that I got the answers to my many questions. Thanks for sending him! -- Janice Skraly
October 22, 2018

5 Stars rated.

Greg performed the work quickly and efficiently and made sure that everything was functioning properly afterwards.
October 20, 2018

5 Stars rated.

Scott explained everything clearly and was able to schedule the work to fit my schedule.
October 20, 2018

5 Stars rated.

Bob was extremely professional and courteous. He clearly explained the issues and offered appropriate solutions. He arrived promptly on day two and worked consistently until the job was completed. I especially appreciated his soft-spoken manner.
October 20, 2018

5 Stars rated.

Really excellent customer service in terms of explaining everything they were doing and why. Did the job very capably and took extra steps afterwards to make sure it was working and ready to go.
October 20, 2018

5 Stars rated.

Scott and Thomas were friendly and professional. Explained everything to me in simple terms: what the problem was, what they were going to do to fix it and how much it was going to be. Would definitely recommend!
October 19, 2018

5 Stars rated.

Outstanding service, outstanding technician. Highly recommended
October 18, 2018

5 Stars rated.

(no comment)
October 17, 2018

5 Stars rated.

I'm glad my husband and I selected Sullivan Super Service to install a new furnace & air conditioner this past spring. Their service and workmanship is excellent. We just had our first checkup and both Robert and Maureen were very out going. Robert checked my furnace thoroughly and answered all my questions.
October 16, 2018

5 Stars rated.

MARK BLAIR DID A GREAT JOB...We really liked and him and would like to see him for future service!
October 16, 2018

5 Stars rated.

Pleasant and knowledgeable, professional , on time, would recommend Nick,
October 16, 2018

5 Stars rated.

I am very satisfied with the services I have received from Sullivan's. This past spring they installed a new furnace and air conditioner. They took the time to go over all my options and listened to my concerns. They are very courteous and professional.
October 16, 2018

5 Stars rated.

I'm glad my husband and I selected Sullivan Super Service to install a new furnace & air conditioner this past spring. Their service and workmanship is excellent. We just had our first checkup and both Robert and Maureen were very out going. Robert checked my furnace thoroughly and answered all my questions.
October 16, 2018

5 Stars rated.

Sarah was able to schedule an appointment same day. Tech Ryan was prompt and able to fix my furnace within an hour. I would use their services whenever the need arises.
October 16, 2018

5 Stars rated.

Once again Sullivan Super Service comes through. Great people, great work!
October 15, 2018

5 Stars rated.

Very impressed with Sullivan Super Service! When I called to schedule, I spoke work Maureen who was very professional and friendly. I mentioned being on maternity leave when she asked about daytime availability. Three days later I got a congratulatory card in the mail! Mark was the technician for my service appointment. He was courteous and professional. Did a wonderful job and made sure there was no mess.
October 15, 2018

5 Stars rated.

Fast and efficient and knowledgeable
October 14, 2018

5 Stars rated.

Maureen was very courteous on the phone, and Brandon was fast, neat and very knowledgeable about my system..
October 14, 2018

5 Stars rated.

I have been a customer for over 20 years and the service has been consistently reliable and professional throughout that time.
October 14, 2018

5 Stars rated.

As always the service was great and very professional! Thank you!
October 14, 2018

5 Stars rated.

The device on the furnace well well thanks to the technician
October 12, 2018

5 Stars rated.

Everyone we interacted with at Sullivan was incredibly professional. Nick H. did an excellent job of going over all the things he found during his heating check as well as our options for repairs, but he didn't make us feel pressured to make any immediate decisions. We are very happy with the service provided.
October 12, 2018

5 Stars rated.

Brandon was excellent - fixed a proble no one else could solve and was super nice too!
October 11, 2018

5 Stars rated.

Brandon was excellent. He solved a problem that baffled three other plumbers. He went about it logically and intelligently and we were extremely pleased. I have alread recomended him, and Sullivan, to friends, Great, friendly and efficient service.
October 11, 2018

5 Stars rated.

Robert was great,very professional. answered all my questions
October 11, 2018

5 Stars rated.

Great service,Nick was on time and very professional. I wish all the other services that I use would have techs like Nick,life would be so much better. Thanks Nick
October 11, 2018

5 Stars rated.

Personnel were all knowledgeable and professional. The installation of our new furnace was a no-fuss process. Kudos to all involved!
October 10, 2018

5 Stars rated.

The Sullivan crew that installed our new furnace did an excellent job. Before installation, Glenn arrived to explain the pros and cons of an energy-efficient furnace vs. a "normal" one. He answered all our questions to our satisfaction. The installation crew arrived early and worked non-stop (except for a lunch break) from 9:00am to 8:00 pm. They cleaned up after themselves and took away all the debris. They were very thorough and professional and explained the ins and outs of the new furnace and thermostat. We are extremely satisfied.
October 10, 2018

5 Stars rated.

Sullivan has been with us since purchasing our home. We love the service! They hire the best, great work! Nick just did our furnace check up and gave us all options to keep it running clean and efficient! Nick was very knowledgeable and super nice
October 10, 2018

5 Stars rated.

Matt was very professional and informative.
October 9, 2018

5 Stars rated.

Everyone, to a person, was very good to work with, polite and thorough in explaining what the problem was with a clogged sewage line and what they proposed to remedy the situation. And they were extremely knowledgeable. They did what they said, in the time in which they said they would and, when they came to an unexpected snag, thought on their feet and solved the problem, still in the timeframe promised. Would used them again without a moment's hesitation. Highly recomended.
October 8, 2018

5 Stars rated.

Sullivan super Service is a wonderful company to deal. They hire the best employees. I highly recommend them.
October 7, 2018

5 Stars rated.

I had the pleasure of meeting Ryan who came out to check my heating and Air Conditioner. He was on time, friendly and just a super guy. He went to work and told me what he found. We talked for a few minutes and he told me he would send me an estimate by e-mail to check out. He asked me if I was interested in speaking with someone about a new heating and air conditioner. I said yes and he made a phone call and said someone would be out the next day. He was a great guy. I would recommend Sullivan Super Service to anyone. Mr. Sullivan I think Ryan is an asset to your company for sure!!!! I give you an A+++ rating.
October 7, 2018

5 Stars rated.

Matt is always courteous, professional and knowledgeable when he works on our HVAC.
October 7, 2018

5 Stars rated.

(no comment)
October 5, 2018

5 Stars rated.

Sullivan's came the next day and gave me options on the job I needed done. Brandon, my tech, was very efficent and explained everything to me that we would be doing and showed me what he did when he was done. He was pleasant and did the job in a timing manner. The Sullivan company should be proud to have him as a "team member" !!!
October 5, 2018

5 Stars rated.

Brandon was exceptional in every respect, would give 10 stars if I could. Spent tons of time answering all of my questions and went out of his way to make sure a difficult job was completed to 100% satisfaction.
October 4, 2018

5 Stars rated.

Nick arrived on time. He suggested the proper way to fix a long standing problem. He will be back in the morning to provide a permanent fix. Nick and Laura arrived the following day to repipe my drain. They were very professional. They cleaned up. The drain works. I am very satisfied.
October 4, 2018

5 Stars rated.

Amazing services. Maureen was so helpful and so nice to deal with on the phone. Ryan was very diligent , knowledgeable and very respectful of my property. I would definitely recommend Sullivan Super Service , their name tells it all
October 4, 2018

5 Stars rated.

Both Mark & Maureen were very helpful. My plumbing issues was quickly resolved as well as offering recommendations for going forward. Thanks!
October 3, 2018

5 Stars rated.

Quick,courteous and professional
October 2, 2018

5 Stars rated.

Sullivan Super Service has quickly earned my trust and business because of the honesty, competence, and customer oriented practices of its management and employees.. This has been reinforced by every service visit thus far.
October 1, 2018

5 Stars rated.

Nick arrived on time. He suggested the proper way to fix a long standing problem. He will be back in the morning to provide a permanent fix.
October 1, 2018

5 Stars rated.

Nick H. from Sullivan Super Service came by my property to give me a quote on a job. He was very friendly and came promptly after a service rep said he was on the way. He explained my options for the job honestly and clearly. There's a good chance I'll go with them for the job.
September 29, 2018

5 Stars rated.

Very happy with the service! Highly recommend Sullivan.
September 28, 2018

5 Stars rated.

One of my primary concerns aside from all the positives I've already given about my experience so far, is COSTS! I am on a limited budget and cost is a driving factor when I make my final decision. Although your bid is reasonable I still have two other bids that will factor into my final selection. I will decide in aprox 1 week from today and will give you the opportunity to respond because of the favorable experience thus far!
September 28, 2018

5 Stars rated.

Well coordinated by the office staff, service man arrived on a timely basis. Work was performed efficiently without anxiety or frustration. Pleasant personality, and for the plumbing industry, was cleanly dressed.
September 27, 2018

5 Stars rated.

Glenn Reis did a great job checking the final installation of my new heating and cooling system. He reviewed operational details and even brought me a box of chocolates!
September 27, 2018

5 Stars rated.

Very Professional & Got The Job Done Right.
September 27, 2018

5 Stars rated.

Scott arrived on time for our appointment. He actively checked all aspects of the work items that I presented to him. He took time to video areas to be in the scope of work. He then presented a bid right after. He offered practical, courteous and thorough discussion of each work item to be performed and a time frame to begin.
September 27, 2018

5 Stars rated.

Had a pipe crack and began leaking. Sullivan sent Brandon. He was very quick and efficient. No playing around with this guy.and he was a very friendly professional guy. Very cool dude. He knows his stuff and was very informative. Thank you Brandon and Sullivan.
September 26, 2018

5 Stars rated.

Matt was great! He was on time and efficient
September 25, 2018

5 Stars rated.

Matt was friendly & informative, let me know what was going on every step of the way.
September 24, 2018

5 Stars rated.

Excellent service as always from Sullivan. My service tech, Ryan, was prompt, answered all of my questions, and was very thorough with his service. Sullivan Super Service is most highly regarded for my plumbing and heating needs.
September 21, 2018

5 Stars rated.

I did my research. I learned about air-conditioners and then I chose the best brand for the money. My choice was Goodman, made by the same people who make Amanda and this is, I think, the only AC made COMPLETELY in America. Here is a review from a site I checked. “The new unit worked well for about a year then started having problems. Just yesterday it went out completely and I slept in a house that was 86°. When I talked with my AC guy and ask him about this his answer was "unfortunately everything is made in China today. ". So basically what they’re telling me is we sold you junk from China !!” And I am doing laundry including a Croft and Barrow shirt. After partially dry it, all of the seams are super puckered. I also learned that it was extremely important that a new air conditioner must have good installation. With further research into HVAC installation and service companies, I decided upon Sullivan Super Service. Their prices were more expensive, but I know that it was money well spent. When Glenn Reis, a comfort adviser, came the first time, he was extremely knowledgeable and SSS, as I’ll call them, did turn out to be the best possible choice. He had all of the answers to my many questions. Even lined me up with a great installer, Chris Cummings. I was also very impressed by how many questions they ask you before installation to make sure every single thing goes smoothly. Glenn came back afterwards and ran through a checklist to make sure everything was done and done right! There was even a unique little customer appreciation gift. Last but not least, is that they were collecting either cans or dollars for the annual food drive for the greater Pittsburgh community food bank. I love do you doing with companies who give back to the communities.
September 20, 2018

5 Stars rated.

Excellent friendly service.
September 19, 2018

5 Stars rated.

Very friendly. Spotted other potential issues, but not in a pushy way like he was trying to get over. Very informative.
September 13, 2018

5 Stars rated.

Matt D. was very thorough and efficient in performing the springtime checks on our central air conditioning and the rest of the HVAC system. He is very professional and personable. We have been living with an ongoiing problem affecting the blower filter unit. Matt proposed a solution and did not pressure us. Now we are going to have him proceed with the proposed solution.
September 13, 2018

5 Stars rated.

5 star review. friendly and professional.
September 12, 2018

5 Stars rated.

Arrived fairly quick for an emergency after hours call. Very friendly and helpful. Extremely expensive especially for the work and time it took!
September 12, 2018

5 Stars rated.

Glenn Reis of Sullivan Super Service is amazing! He is friendly and knowledgeable. He came over to give me an estimate for a heat pump. He explained all the options thoroughly which made my decision much easier. After the job was done, he came over to inspect everything and explained the operation of the thermostat, etc. I was very satisfied with Glenn's performance and will recommend him enthusiastically to everyone!
September 12, 2018

5 Stars rated.

Matt was very helpful and explained what he was doing and why? He also let me know about other services, for which I am getting a proposal.
September 12, 2018

5 Stars rated.

Ryan s was great helpful and knowledgeable
September 11, 2018

5 Stars rated.

Excellent as always! Matt (and Ryan in the past) are just terrific
September 11, 2018

5 Stars rated.

Scott and Sarah were great to work with
September 11, 2018

5 Stars rated.

I recently used Sullivan to assist in the Dye Test for my house. Scott was knowledgeable, friendly and did good quality work. Sarah was very friendly and helpful setting the appointment up.
September 11, 2018

5 Stars rated.

Thank you Matt DePra for coming to my home and completing service maintenance on my AC unit. You were efficient and courteous! I recommend the work that is done by Sullivan Super Service for your homes plumbing, heating, and cooling needs!! Sincerely, Dana T. of Turtle Creek
September 10, 2018

5 Stars rated.

Again I want to thank Mark Blair for his help. He was on time and fixed the problem. He has been here before and I recommended them to my neighbor and I would again. Thanks again Mark.
September 10, 2018

5 Stars rated.

Mark Blair is great. He has been here before and always goes the extra mile. Took care of the problem and cleaned up afterwards. I have recommended your services before and will do again. Thanks again Mark for a job well done
September 10, 2018

5 Stars rated.

Maureen was professional setting up the appointment. Nick was personable and explained just what he was doing. He also explained their service plan. The work was done fast and efficiently.
September 9, 2018

5 Stars rated.

Brandon and Ryan was professional and on top of everything we needed. Everyone that has serviced and installed our unit has been great. We are on a monthly agreement to get everything serviced. Great value. Sullivan is always there for everything we need quickly and professionally. So happy with the service!
September 8, 2018

5 Stars rated.

Excellent employee.....pleasure doing business with...would recommend...
September 7, 2018

5 Stars rated.

Mark was very helpful, professional, and did a great job. I will be using this company for all my plumbing work in the future. Very pleased with the service.
August 31, 2018

5 Stars rated.

Glean Reis was prompt and informative. The process occurred exactly as he explained it. They left all the areas where they worked clean. I was also surprised & pleased that he returned a month or so later to make sure that our air conditioning unit was working properly & had no air leaks. I would definitely do business with them again.
August 29, 2018